Okendo
Product reviews for Shopify brands, with loyalty, quizzes and surveys
Okendo report card
Fair · out of 4.0 · graded Oct 18, 2026
Best for Shopify brands wanting reviews, loyalty and quizzes
Okendo is a Shopify review app with a lot packed around it: AI summaries, Q&A, TikTok Shop sync, and loyalty, referrals, quizzes and surveys as separate products. It starts cheap at $19 a month, but that only covers 200 orders. A shop doing 300 jumps to Growth at $119, which is where it stops being a bargain.
Who Okendo is for
- Great if you run a Shopify brand and want reviews, loyalty and quizzes in one place
- Good for small stores under 50 orders a month that want to start free
- Handy when you'd buy three products anyway, as bundles of three are 30% cheaper
Who Okendo is not for
- Pricey if you're just past 200 orders, as the next step is $119 a month
- Skip it if your store isn't on Shopify
- Tight if you want Klaviyo or Postscript hooked up, as that starts at $299
Why Okendo gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for moneyEssentials stops at 200 orders, so a 300-order shop needs Growth: $119 a month, or $1,308 a year on its Shopify listing. Set against its listed rivals at that size, it's the dearest of the lot. You do get AI summaries, Q&A and TikTok Shop for it.
- CFree plan and trialFree up to 50 orders a month, with automated requests, review rewards, on-site displays and Google snippets. Decent for a brand-new shop, but 50 orders is a cap you'll hit. There's a 14-day trial of the paid plans too.
- CFeaturesCovers the job well: requests, photo and video, product and store reviews, AI summaries and Q&A from Growth, Google, Shop app and TikTok Shop, plus loyalty, quizzes and surveys sold apart. The gap: it's built for Shopify, and its pages name no other store platform.
- CEase of useNo store rating on record. It installs from the Shopify App Store and sends requests after each order, but you set up the forms and displays yourself. Managed onboarding only comes with Power, at $299 a month.
- BPlatforms and integrationsWeb, inside Shopify, with Klaviyo, Postscript, Gorgias, Google, Meta, TikTok and Shopify Flow, plus an API. Email and SMS integrations start at Power, though. No phone or desktop app is listed.
What these grades rest on. Graded from this listing, whose facts were read from Okendo's own pages and Shopify App Store listing on 18 October 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/okendo#review"><img src="https://toolgpa.com/badge/okendo.svg" alt="Okendo: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Okendo stands among customer review tools
Okendo's GPA of 2.0 is higher than 2 of the 14 other customer review tools we grade, and level with 2.
It stands best on platforms and integrations (B, above 0 of 14) and worst on value for money (D, above 0).
Its paid plans start at $19 a month, against a middle price of $39.50 for the category: 2 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 1 tool scores higher and costs less.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. Okendo’s own letter is outlined.
- DValue for moneyAbove 0 of 14, level with 4
- CFree plan and trialAbove 4 of 14, level with 8
- CFeaturesAbove 0 of 14, level with 6
- CEase of useAbove 0 of 14, level with 13
- BPlatforms and integrationsAbove 0 of 14, level with 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Okendo, or make your own?
Keep it
The plain part of Okendo you could make: review collection and surveys. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 10 of the 14 other customer review tools grade higher. It costs $228 a year.
What you could make
- Review collection and surveys: an app builder makes these well.
What you could not
- It plugs into other products, Shopify, Klaviyo and Postscript among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
What this rests on. Okendo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Okendo?
Okendo is a product review app built for Shopify stores. Okendo Reviews asks buyers for reviews, photos and videos after an order, shows them on the store with AI summaries and Q&A, and passes ratings to Google, the Shop app and TikTok Shop. Loyalty, Referrals, Quizzes and Surveys are sold as separate products on the same platform, each priced by monthly orders.
Okendo has a free plan. Paid plans start at $19 per month for up to 200 orders, billed monthly. See every plan
Good for
- Shopify and Shopify Plus brands that want reviews and loyalty on one platform
- Stores sending email and SMS through Klaviyo or Postscript
- Small stores that can start free under 50 orders a month
Worth knowing
- It is built for Shopify; the pricing page and app listing name no other store platform.
- The free plan stops at 50 orders a month, and AI summaries and the Q&A widget start at Growth, $119 a month.
- Email and SMS integrations and advanced reporting start at Power, $299 a month.
- Loyalty is billed separately, from $99 a month at up to 200 orders; Referrals, Quizzes and Surveys each start at $19.
Key features
- Review requests and smart form
- Sends review request emails after each order and collects text, photo and video reviews through a review form, with rewards for reviewers.
- Product and site reviews
- Collects reviews of each product and of the store itself, and shows them in on-site widgets with grouping across related products.
- AI summaries and Q&A
- From Growth up, AI summarizes reviews and pulls out keywords, and a Q&A widget lets shoppers ask questions on product pages.
- Google, Shop and TikTok
- Adds Google SEO snippets on every plan and connects reviews to Google, the Shop app, Meta and TikTok Shop.
- Loyalty, referrals, quizzes and surveys
- Separate Okendo products for points programs, referral offers, product quizzes and post-purchase surveys, each with its own price.
Okendo pricing
- Starts at
- $19 per month for up to 200 orders, billed monthly
- Free plan
- Free plan for up to 50 orders a month: automated review request emails, the review form, review rewards, review displays, Google snippets, grouping and moderation.
- Free trial
- 14-day free trial of the paid Reviews plans
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Up to 50 orders a month with automated review requests, review rewards, on-site displays and Google SEO snippets. |
| Essentials | $19per month for up to 200 orders, billed monthly | Everything in Free for stores with up to 200 orders a month. |
| Growth | $119per month for up to 1,500 orders, billed monthly | Adds AI review summaries and keywords, a Q&A widget and the TikTok Shop integration. |
| Power | $299per month for up to 3,500 orders, billed monthly | Adds review campaigns, an advanced CSS editor, email and SMS integrations, advanced reporting and managed onboarding. |
| Advanced | $499per month for up to 10,000 orders, billed monthly | Okendo Reviews for stores with 3,501 to 10,000 orders a month. |
| Enterprise | Custom | For stores above 10,000 orders a month, priced through sales. |
Read from okendo.io on Oct 18, 2026. Prices change, so confirm with Okendo before you buy.
Ways to pay less
- Annual discountSave 8% to 11% with yearly billing
On Okendo's Shopify App Store listing, Essentials is $204 a year against $19 a month (save 11%) and Growth $1,308 a year against $119 a month (save 8%).
Stated on apps.shopify.com - Other savings30% off bundles of three products
Okendo's pricing page sells bundles of three products, such as Reviews, Loyalty and Surveys, at 30% less than buying them one by one.
Stated on okendo.io
Works with
Okendo alternatives
- Okendo vs Yotpo
Free plan · from $15/mo
- Okendo vs Judge.me
Free plan · from $15/mo
- Okendo vs Stamped
From $23/mo
- Okendo vs Junip
Free plan · from $29/mo
- Okendo vs Loox
Free plan · from $49.99/mo
Common questions
Is Okendo free?
Okendo has a free plan. Free plan for up to 50 orders a month: automated review request emails, the review form, review rewards, review displays, Google snippets, grouping and moderation. Paid plans start at $19 per month for up to 200 orders, billed monthly.
How much does Okendo cost?
Okendo lists 6 plans. Free: $0. Essentials: $19 per month for up to 200 orders, billed monthly. Growth: $119 per month for up to 1,500 orders, billed monthly. Power: $299 per month for up to 3,500 orders, billed monthly. Advanced: $499 per month for up to 10,000 orders, billed monthly. Enterprise: custom pricing. Prices were read from okendo.io on Oct 18, 2026.
What platforms does Okendo work on?
Okendo is available on Web.
Does Okendo offer any discounts?
Okendo publicly lists the following: Save 8% to 11% with yearly billing; 30% off bundles of three products.
Does Okendo have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. Okendo is listed for Web.
Does Okendo have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. Okendo is listed for Web.
Is Okendo open source?
Okendo is not described as open source on its own site, as read on Oct 18, 2026.
Does Okendo have an API?
Yes. Okendo offers a public API, according to its own site.
What does Okendo integrate with?
Okendo's listing names Shopify, Klaviyo, Postscript, Gorgias, Google, Meta, TikTok and Shopify Flow. A listing names up to eight integrations, so it may connect to more.
Does Okendo have a free trial?
Yes. 14-day free trial of the paid Reviews plans.
Who makes Okendo?
Okendo is made by Okendo.
What are the alternatives to Okendo?
The closest alternatives to Okendo in our directory are Yotpo, Judge.me, Stamped, Junip and Loox. Each one has a side-by-side comparison with Okendo.
How does Okendo compare with other customer review tools?
Okendo's GPA of 2.0 is higher than 2 of the 14 other customer review tools we grade, and level with 2. It stands best on platforms and integrations (B, above 0 of 14) and worst on value for money (D, above 0).
Is Okendo good value for money?
ToolGPA grades Okendo D for value for money. Its paid plans start at $19 a month, against a middle price of $39.50 for the category: 2 of the 13 others that charge start lower. On features, ease of use and platforms it scores 2.3 out of 4. 1 tool scores higher and costs less.
Could I make my own version of Okendo?
The plain part of Okendo you could make: review collection and surveys. What surrounds it you could not. The 3 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 10 of the 14 other customer review tools grade higher. It costs $228 a year. What you could not make: It plugs into other products, Shopify, Klaviyo and Postscript among them, and has an API. AI features, unless you pay a model provider for each request yourself. Hooks into the device itself: widgets. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 18, 2026.