The Okendo Insider’s Guide
Everything we know about Okendo in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Okendo
The Insider’s Guide
Product reviews for Shopify brands, with loyalty, quizzes and surveys
Every plan, grade, refund rule and rival among customer review tools, read from Okendo’s own pages.
Made by Okendo · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Okendo’s own pages, its app-store listings and our grades. Every fact in it is on Okendo’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 2 of the 14 other customer review tools we grade
Okendo is a product review app built for Shopify stores. Okendo Reviews asks buyers for reviews, photos and videos after an order, shows them on the store with AI summaries and Q&A, and passes ratings to Google, the Shop app and TikTok Shop. Loyalty, Referrals, Quizzes and Surveys are sold as separate products on the same platform, each priced by monthly orders.
To get you started, here are 9 things to know about Okendo, taken from its own pages and our grades.
It installs from the Shopify App Store and sends requests after each order, but you set up the forms and displays yourself.
- 1
Best for Shopify brands wanting reviews, loyalty and quizzes
Okendo is a Shopify review app with a lot packed around it: AI summaries, Q&A, TikTok Shop sync, and loyalty, referrals, quizzes and surveys as separate products.
- 2
Paid plans start at $19 a month
As its pricing page puts it: $19 per month for up to 200 orders, billed monthly.
- 3
There is a free plan
Free plan for up to 50 orders a month: automated review request emails, the review form, review rewards, review displays, Google snippets, grouping and moderation.
- 4
It runs on Web
Web.
- 5
Review requests and smart form
Sends review request emails after each order and collects text, photo and video reviews through a review form, with rewards for reviewers.
- 6
Product and site reviews
Collects reviews of each product and of the store itself, and shows them in on-site widgets with grouping across related products.
- 7
AI summaries and Q&A
From Growth up, AI summarizes reviews and pulls out keywords, and a Q&A widget lets shoppers ask questions on product pages.
- 8
A 2.0 GPA, above 2 of 14
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Okendo you could make: review collection and surveys. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
Okendo at a glance
- Pricing
- Free plan, from $19 per month for up to 200 orders, billed monthly
- Free plan
- Yes
- Free trial
- 14-day free trial of the paid Reviews plans
- Runs on
- Web
- Made by
- Okendo
- Category
- Customer Review Tools
- Our grade
- 2.0 GPA, fair
The report card
Best for Shopify brands wanting reviews, loyalty and quizzes
Okendo is a Shopify review app with a lot packed around it: AI summaries, Q&A, TikTok Shop sync, and loyalty, referrals, quizzes and surveys as separate products. It starts cheap at $19 a month, but that only covers 200 orders. A shop doing 300 jumps to Growth at $119, which is where it stops being a bargain.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | Essentials stops at 200 orders, so a 300-order shop needs Growth: $119 a month, or $1,308 a year on its Shopify listing. Set against its listed rivals at that size, it's the dearest of the lot. You do get AI summaries, Q&A and TikTok Shop for it. |
| Free plan and trial | C | Free up to 50 orders a month, with automated requests, review rewards, on-site displays and Google snippets. Decent for a brand-new shop, but 50 orders is a cap you'll hit. There's a 14-day trial of the paid plans too. |
| Features | C | Covers the job well: requests, photo and video, product and store reviews, AI summaries and Q&A from Growth, Google, Shop app and TikTok Shop, plus loyalty, quizzes and surveys sold apart. The gap: it's built for Shopify, and its pages name no other store platform. |
| Ease of use | C | No store rating on record. It installs from the Shopify App Store and sends requests after each order, but you set up the forms and displays yourself. Managed onboarding only comes with Power, at $299 a month. |
| Platforms and integrations | B | Web, inside Shopify, with Klaviyo, Postscript, Gorgias, Google, Meta, TikTok and Shopify Flow, plus an API. Email and SMS integrations start at Power, though. No phone or desktop app is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Okendo is for
- Great if you run a Shopify brand and want reviews, loyalty and quizzes in one place
- Good for small stores under 50 orders a month that want to start free
- Handy when you'd buy three products anyway, as bundles of three are 30% cheaper
Who it is not for
- Pricey if you're just past 200 orders, as the next step is $119 a month
- Skip it if your store isn't on Shopify
- Tight if you want Klaviyo or Postscript hooked up, as that starts at $299
Good to know
Good for
- Shopify and Shopify Plus brands that want reviews and loyalty on one platform
- Stores sending email and SMS through Klaviyo or Postscript
- Small stores that can start free under 50 orders a month
Worth knowing
- It is built for Shopify; the pricing page and app listing name no other store platform.
- The free plan stops at 50 orders a month, and AI summaries and the Q&A widget start at Growth, $119 a month.
- Email and SMS integrations and advanced reporting start at Power, $299 a month.
- Loyalty is billed separately, from $99 a month at up to 200 orders; Referrals, Quizzes and Surveys each start at $19.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$19
A month to start. There is a free plan too
Okendo has a free plan. Paid plans start at $19 per month for up to 200 orders, billed monthly.
Set against its listed rivals at that size, it's the dearest of the lot.
Free
$0
Up to 50 orders a month with automated review requests, review rewards, on-site displays and Google SEO snippets.
Essentials
$19
per month for up to 200 orders, billed monthly
Everything in Free for stores with up to 200 orders a month.
Growth
$119
per month for up to 1,500 orders, billed monthly
Adds AI review summaries and keywords, a Q&A widget and the TikTok Shop integration.
Power
$299
per month for up to 3,500 orders, billed monthly
Adds review campaigns, an advanced CSS editor, email and SMS integrations, advanced reporting and managed onboarding.
Advanced
$499
per month for up to 10,000 orders, billed monthly
Okendo Reviews for stores with 3,501 to 10,000 orders a month.
Enterprise
Custom
For stores above 10,000 orders a month, priced through sales.
The free plan
Free plan for up to 50 orders a month: automated review request emails, the review form, review rewards, review displays, Google snippets, grouping and moderation.
Trying it first
14-day free trial of the paid Reviews plans
Read from okendo.io on Oct 18, 2026.
Ways to pay less
Annual discount
Save 8% to 11% with yearly billing
On Okendo's Shopify App Store listing, Essentials is $204 a year against $19 a month (save 11%) and Growth $1,308 a year against $119 a month (save 8%).
Stated on apps.shopify.comOther savings
30% off bundles of three products
Okendo's pricing page sells bundles of three products, such as Reviews, Loyalty and Surveys, at 30% less than buying them one by one.
Stated on okendo.io
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Product reviews for Shopify brands, with loyalty, quizzes and surveys. Here is what it does, as its own site describes it, and what it covers: public API, AI features, surveys, review collection.
The gap: it's built for Shopify, and its pages name no other store platform.
- Review requests and smart form
- Sends review request emails after each order and collects text, photo and video reviews through a review form, with rewards for reviewers.
- Product and site reviews
- Collects reviews of each product and of the store itself, and shows them in on-site widgets with grouping across related products.
- AI summaries and Q&A
- From Growth up, AI summarizes reviews and pulls out keywords, and a Q&A widget lets shoppers ask questions on product pages.
- Google, Shop and TikTok
- Adds Google SEO snippets on every plan and connects reviews to Google, the Shop app, Meta and TikTok Shop.
- Loyalty, referrals, quizzes and surveys
- Separate Okendo products for points programs, referral offers, product quizzes and post-purchase surveys, each with its own price.
Where it runs
- Web
What it works with
- Shopify
- Klaviyo
- Postscript
- Gorgias
- Meta
- TikTok
- Shopify Flow
Okendo is made by Okendo.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
2/14
Other customer review tools it is graded above
Okendo's GPA of 2.0 is higher than 2 of the 14 other customer review tools we grade, and level with 2.
It stands best on platforms and integrations (B, above 0 of 14) and worst on value for money (D, above 0).
Its paid plans start at $19 a month, against a middle price of $39.50 for the category: 2 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 1 tool scores higher and costs less.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. Okendo’s own letter is outlined.
- DValue for moneyAbove 0 of 14
- CFree plan and trialAbove 4 of 14
- CFeaturesAbove 0 of 14
- CEase of useAbove 0 of 14
- BPlatforms and integrationsAbove 0 of 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Okendo is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Okendo you could make: review collection and surveys. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 10 of the 14 other customer review tools grade higher. It costs $228 a year.
What you could make
- Review collection and surveys: an app builder makes these well.
What you could not
- It plugs into other products, Shopify, Klaviyo and Postscript among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
What this rests on. Okendo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Yotpo, Judge.me, Stamped, Junip and Loox
The 5 tools Okendo is most often weighed against, with where each one differs from it.
- 2.4GPA
Yotpo
Free plan · from $15/mo
Product reviews, photo UGC and loyalty for online stores.
- Okendo also covers surveys.
- 3.0GPA
Judge.me
Free plan · from $15/mo
Product reviews for Shopify stores with a free plan and one paid tier.
- Okendo also covers surveys.
- 1.8GPA
Stamped
From $23/mo
Product reviews, Q&A and a loyalty program for online stores.
- Okendo has a free plan. Stamped does not.
- Okendo also covers surveys.
- Stamped also covers reports.
- 2.8GPA
Junip
Free plan · from $29/mo
Product reviews for Shopify brands at flat prices with no order caps.
- Okendo also covers surveys.
- 2.2GPA
Loox
Free plan · from $49.99/mo
Photo and video product reviews with referrals for Shopify stores.
- Okendo also covers surveys.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
15
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Okendo free?
Okendo has a free plan. Free plan for up to 50 orders a month: automated review request emails, the review form, review rewards, review displays, Google snippets, grouping and moderation.
How much does Okendo cost?
Okendo lists 6 plans. Free: $0.
What platforms does Okendo work on?
Okendo is available on Web.
Does Okendo offer any discounts?
Okendo publicly lists the following: Save 8% to 11% with yearly billing; 30% off bundles of three products.
Does Okendo have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. Okendo is listed for Web.
Does Okendo have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. Okendo is listed for Web.
Is Okendo open source?
Okendo is not described as open source on its own site, as read on Oct 18, 2026.
Does Okendo have an API?
Yes. Okendo offers a public API, according to its own site.
What does Okendo integrate with?
Okendo's listing names Shopify, Klaviyo, Postscript, Gorgias, Google, Meta, TikTok and Shopify Flow.
Does Okendo have a free trial?
Yes. 14-day free trial of the paid Reviews plans.
Who makes Okendo?
Okendo is made by Okendo.
What are the alternatives to Okendo?
The closest alternatives to Okendo in our directory are Yotpo, Judge.me, Stamped, Junip and Loox.
How does Okendo compare with other customer review tools?
Okendo's GPA of 2.0 is higher than 2 of the 14 other customer review tools we grade, and level with 2.
Is Okendo good value for money?
ToolGPA grades Okendo D for value for money. Its paid plans start at $19 a month, against a middle price of $39.50 for the category: 2 of the 13 others that charge start lower.
Could I make my own version of Okendo?
The plain part of Okendo you could make: review collection and surveys.
Where this guide comes from
The prices, plans, platforms and features were read from Okendo’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from Okendo's own pages and Shopify App Store listing on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Okendo. Prices change, so check okendo.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,281
Tools graded, in 73 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,281
tools graded
73
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Okendo, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/okendo
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Okendo: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/okendo
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/okendo/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Okendo, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 15 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Junip Insider's GuideProduct reviews for Shopify brands at flat prices with no order caps2.8 GPA
- NiceJob Insider's GuideReview requests and referrals for local service businesses2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Okendo’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Okendo is a trademark of its owner, and this guide is not made, paid for or approved by Okendo. Prices and plans change: check okendo.io before you buy.