Rivyo review (2026): is the free plan enough?
Product reviews, loyalty points and referrals for Shopify stores
Black Friday: is there a Rivyo sale?
Rivyo report card
Very good · out of 4.0 · graded Nov 13, 2026
Best for Shopify stores that want a free reviews plan
Rivyo is a Shopify app for product and store reviews with request emails and Q&A. The free Indie plan has unlimited reviews and requests for 100 orders a month, with no photo reviews or Q&A. Video reviews and the API sit on Enterprise, and loyalty and referrals are extra monthly charges.
Who Rivyo is for
- Fits if you run a small Shopify store and want a reviews app with a free plan
- Works for stores that send a few hundred review requests a month
Who Rivyo is not for
- Skip it if you're not on Shopify, since the pages describe no other platform
- Tight if you're staying free: 100 orders a month of requests, no photo reviews or Q&A
- Watch out: video reviews, the AI summary and API integration are Enterprise only
- Pricey if you add loyalty at $29 a month or referrals at $19, which aren't in the review plans
Why Rivyo gets a 3.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- AValue for moneyStarter is $7.20 a month on annual billing, which is under 60% of the category's cheapest quarter ($15). Business is $11.20 and Enterprise $15.20 on annual billing.
- BFree plan and trialIndie is $0: unlimited reviews, CSV import and review requests for 100 orders a month. A small store could live on it.
- BFeaturesReviews, photos, Q&A, review rewards, marketplace imports and Google snippets, spread across the plans. No gaps in the core work.
- CEase of useNo rating on record, and a store setup is needed to get the widgets showing.
- BPlatforms and integrationsShopify only, with Klaviyo, PageFly, SEOAnt, Dondy, Shopify Flow and Weglot connections.
What these grades rest on. Graded from this listing, whose facts were read from Rivyo's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/rivyo#review"><img src="https://toolgpa.com/badge/rivyo.svg" alt="Rivyo: 3.0 GPA on ToolGPA" width="196" height="56"></a>Where Rivyo stands among customer review tools
Rivyo's GPA of 3.0 is higher than 62 of the 63 other customer review tools we grade, and level with 1.
It stands best on value for money (A, above 59 of 63) and worst on ease of use (C, above 0).
Its paid plans start at $7.20 a month, against a middle price of $29 for the category: 6 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 64 customer review tools we grade, cut by the letter each got. Rivyo’s own letter is outlined.
- AValue for moneyAbove 59 of 63, level with 4
- BFree plan and trialAbove 58 of 63, level with 3
- BFeaturesAbove 34 of 63, level with 29
- CEase of useAbove 0 of 63, level with 61
- BPlatforms and integrationsAbove 12 of 63, level with 51
Price against what you get
Each dot is one of 51 customer review tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Rivyo, or make your own?
Keep it
To replace Rivyo you would be making checkout, card payments and sales tax handled for you. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 3.0 is higher than 62 of the 63 other customer review tools we grade. It costs $86.40 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- Checkout, card payments and sales tax handled for you.
- Email sent in volume that still reaches the inbox.
- It plugs into other products, Klaviyo, PageFly and SEOAnt among them.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Rivyo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Rivyo?
Rivyo is a Shopify app that collects product and store reviews, with star ratings, photo and video reviews, product Q&A and automated review request emails. The same company sells loyalty and referral programs as separate paid add-ons. The review plans are priced by how many orders per month get a review request.
Worth knowing
- Built for Shopify stores; the pages describe no other store platform.
- The free Indie plan covers review requests for 100 orders a month and has no photo reviews or Q&A.
- Video reviews, AI review summary and API integration are limited to the Enterprise plan.
- Loyalty is a separate $29 a month plan and referrals a separate $19 a month plan, not part of the review plans.
Key features
- Product and store reviews
- Star ratings and written reviews on product pages, plus store-level reviews on the Starter plan and above.
- Photo and video reviews
- Customers can attach photos on Starter and above (three per review, five on Business). Video reviews are listed on the top plan.
- Automated review requests
- Emails go out after an order, with reminders and one-time campaigns to past customers on paid plans.
- Q&A and review rewards
- Shoppers can ask questions on product pages. Business adds coupons and rewards for customers who leave a review.
- Imports from marketplaces
- Reviews can be imported from Amazon and AliExpress, from 100 on the free plan up to unlimited on Enterprise, and from CSV files.
- Loyalty and referrals add-ons
- Points-based loyalty and referral programs are sold as their own plans on the same pricing page.
Rivyo pricing
As of Nov 13, 2026, Rivyo has a free plan, and paid plans start at $7.20 per month, billed annually ($9 billed monthly).
- Starts at
- $7.20 per month, billed annually ($9 billed monthly)
- Free plan
- Indie plan: unlimited product reviews and CSV review imports, with review requests for up to 100 orders a month.
- Free trial
- 7-day free trial, linked from the pricing page
| Plan | Price | What you get |
|---|---|---|
| Indie | $0 | Unlimited product reviews, CSV imports, automated review requests for 100 orders a month, review replies and Google rich snippets. |
| Starter | $7.20per month, 500 orders, billed annually ($9 monthly) | Photo reviews, Q&A, store reviews, a smart review form, reminder emails and review booster campaigns. |
| Business | $11.20per month, 1,000 orders, billed annually ($14 monthly) | Adds review rewards and coupons, product grouping, Google Shopping integration, advanced moderation and QR code review collection. |
| Enterprise | $15.20per month, unlimited orders, billed annually ($19 monthly) | Unlimited orders and emails and video reviews, plus AI review summary, headless and API integration and priority support. |
Read from rivyo.com on Nov 13, 2026. Prices change, so confirm with Rivyo before you buy.
Ways to pay less
- Annual discount20% lower price on annual billing
The pricing page shows each review plan at 20% less per month when billed annually, for example Starter at $7.20 instead of $9.
Stated on rivyo.com
Works with
- Klaviyo
- PageFly
- SEOAnt
- Dondy
- Shopify Flow
- Weglot
- Slack
Rivyo alternatives
- Rivyo vs Judge.me
Free plan · from $15/mo
- Rivyo vs Loox
Free plan · from $49.99/mo
- Rivyo vs Stamped
From $23/mo
- Rivyo vs Opinew
Free trial · from $19/mo
Common questions
Does Rivyo have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Rivyo is listed for Web.
Does Rivyo have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Rivyo is listed for Web.
Is Rivyo open source?
Rivyo is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.