Loox vs Rivyo (2026): which should you pick?
As of Nov 13, 2026, Rivyo grades higher than Loox: 3.0 against 2.2 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Rivyo grades higher on value for money, the free plan and features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Loox
Photo and video product reviews with referrals for Shopify stores
Rivyo
Product reviews, loyalty points and referrals for Shopify stores
Which one is for you
Pick Loox if
- Fits if your products sell on looks, like clothes, jewelry or beauty
- Works for stores that want referral offers run from the review app, on Convert at $49.99
Look elsewhere if
- Pricey if your order count swings, as each extra 300 orders adds $50
- Skip it if you're not on Shopify, as it installs from the Shopify App Store only
- Tight if you start free, as Beginner stops at 500 orders in total, not per month
- Watch out: video reviews, AI features and referrals all need Convert
- Not for you if you'd rather pay yearly, as billing runs every 30 days
Pick Rivyo if
- Fits if you run a small Shopify store and want a reviews app with a free plan
- Works for stores that send a few hundred review requests a month
Look elsewhere if
- Skip it if you're not on Shopify, since the pages describe no other platform
- Tight if you're staying free: 100 orders a month of requests, no photo reviews or Q&A
- Watch out: video reviews, the AI summary and API integration are Enterprise only
- Pricey if you add loyalty at $29 a month or referrals at $19, which aren't in the review plans
How we grade them
| 2.2GPALooxFair | 3.0GPARivyoVery good | |
|---|---|---|
| Value for money | CA 300-order shop fits Convert exactly, at $49.99 a month, billed every 30 days with no yearly plan. Set against its listed rivals at that size, that's the middle. It grows quickly, though: $50 more for each further 300 orders, so a busy month costs more. | AStarter is $7.20 a month on annual billing, which is under 60% of the category's cheapest quarter ($15). Business is $11.20 and Enterprise $15.20 on annual billing. |
| Free plan and trial | CBeginner is free up to 500 orders, with requests, photo-review discounts, the main widgets and Google review snippets. But that's 500 orders in total, not a month, so a 300-order shop is through it in under two months. Convert has a 14-day trial. | BIndie is $0: unlimited reviews, CSV import and review requests for 100 orders a month. A small store could live on it. |
| Features | CThe visual side is covered: photo and video reviews, 17+ widgets, AI sorting, summaries, translations and replies, referrals, AliExpress imports, and Google Shopping, Meta and TikTok sync. The gaps: it's a Shopify app only, and Q&A isn't on record. | BReviews, photos, Q&A, review rewards, marketplace imports and Google snippets, spread across the plans. No gaps in the core work. |
| Ease of use | CNo store rating on record. It installs from the Shopify App Store and imports reviews from other apps, but you still pick widgets, set the discount for photos and watch your order count, since that sets the bill. | CNo rating on record, and a store setup is needed to get the widgets showing. |
| Platforms and integrations | BWeb, inside Shopify, with Klaviyo, Omnisend, LoyaltyLion, AfterShip and Weglot, the Shop app on every plan, Google Shopping, Meta Shops and TikTok on Convert, and an API. No phone or desktop app is listed. | BShopify only, with Klaviyo, PageFly, SEOAnt, Dondy, Shopify Flow and Weglot connections. |
| Best for | photo and video reviews on Shopify | Shopify stores that want a free reviews plan |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Loox and Rivyo. How we grade
Price against what you get
Loox starts at $49.99 a month and scores 2.3 out of 4 on features, ease of use and platforms. Rivyo starts at $7.20 a month and scores 2.7.
Rivyo scores higher and starts $42.79 a month lower. Of the other customer review tools on the chart, 15 score higher than Loox for less, and none scores higher than Rivyo for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Rivyo also covers marketing automation and online store.
At a glance
| Loox | Rivyo | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $49.99 per month for 300 orders, plus $50 per extra 300 orders | $7.20 per month, billed annually ($9 billed monthly) |
| Free plan | Beginner: up to 500 orders, review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets and Shop app syndication. | Indie plan: unlimited product reviews and CSV review imports, with review requests for up to 100 orders a month. |
| Free trial | 14-day free trial of Convert and Unlimited | 7-day free trial, linked from the pricing page |
| Web | ||
| Made by | Loox | Rivyo |
| Price read from | apps.shopify.com | rivyo.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Loox
- Loox is a Shopify app and is installed from the Shopify App Store.
- The free plan is capped at 500 orders in total, and video reviews, AI features and referrals need Convert.
- Convert includes 300 orders a month and adds $50 for each further 300, so the bill rises with sales.
- Billing runs through Shopify every 30 days; the pricing page says there is no annual commitment.
Rivyo
- Built for Shopify stores; the pages describe no other store platform.
- The free Indie plan covers review requests for 100 orders a month and has no photo reviews or Q&A.
- Video reviews, AI review summary and API integration are limited to the Enterprise plan.
- Loyalty is a separate $29 a month plan and referrals a separate $19 a month plan, not part of the review plans.
Key features
Loox
- Photo reviews with discounts
- Review request emails and reminders on every plan, with an optional discount code for customers who add a photo; Convert adds video reviews.
- Widgets for the store
- 17+ widgets including carousels, a popup, a sidebar, star ratings and a trust badge, with Google rich snippets on the free plan.
- AI sorting and replies
- Convert adds smart visual sorting, review highlights, AI summaries and review stories, automatic translation of reviews and AI-written public replies.
- Referrals
- Paid plans add referral offers on the site, after purchase and after a review, with fraud protection.
- Syndication
- Sends reviews to the Shop app on every plan; Convert adds Google Shopping, Meta Shops and TikTok.
- Imports and AliExpress reviews
- Imports reviews from other apps or a spreadsheet, and can pull scanned reviews and photos from AliExpress listings.
Rivyo
- Product and store reviews
- Star ratings and written reviews on product pages, plus store-level reviews on the Starter plan and above.
- Photo and video reviews
- Customers can attach photos on Starter and above (three per review, five on Business). Video reviews are listed on the top plan.
- Automated review requests
- Emails go out after an order, with reminders and one-time campaigns to past customers on paid plans.
- Q&A and review rewards
- Shoppers can ask questions on product pages. Business adds coupons and rewards for customers who leave a review.
- Imports from marketplaces
- Reviews can be imported from Amazon and AliExpress, from 100 on the free plan up to unlimited on Enterprise, and from CSV files.
- Loyalty and referrals add-ons
- Points-based loyalty and referral programs are sold as their own plans on the same pricing page.
Plans
Loox
Beginner$0
Up to 500 orders, with review requests, photo-review discounts, the main widgets, rich snippets and 24/7 chat and email support.
Convert$49.99
per month for 300 orders, plus $50 per extra 300 orders
Adds video reviews, AI sorting, summaries, translations and replies, referrals, Google, Meta and TikTok syndication, and the API.
Unlimited$299.99
per month
Every feature with unlimited review requests and referrals, plus priority support.
Rivyo
Indie$0
Unlimited product reviews, CSV imports, automated review requests for 100 orders a month, review replies and Google rich snippets.
Starter$7.20
per month, 500 orders, billed annually ($9 monthly)
Photo reviews, Q&A, store reviews, a smart review form, reminder emails and review booster campaigns.
Business$11.20
per month, 1,000 orders, billed annually ($14 monthly)
Adds review rewards and coupons, product grouping, Google Shopping integration, advanced moderation and QR code review collection.
Enterprise$15.20
per month, unlimited orders, billed annually ($19 monthly)
Unlimited orders and emails and video reviews, plus AI review summary, headless and API integration and priority support.
Ways to pay less
Loox
No public discounts listed.
Rivyo
- Annual discount
20% lower price on annual billing
The pricing page shows each review plan at 20% less per month when billed annually, for example Starter at $7.20 instead of $9.
Common questions
Which is cheaper, Loox or Rivyo?
As of Nov 13, 2026, Rivyo is cheaper to start with: $7.20 a month, against $49.99 a month for Loox. Loox starts at $49.99 per month for 300 orders, plus $50 per extra 300 orders, and Rivyo starts at $7.20 per month, billed annually ($9 billed monthly).
Which has a free plan, Loox or Rivyo?
As of Nov 13, 2026, both Loox and Rivyo have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.