Opinew vs Rivyo (2026): which should you pick?
As of Nov 13, 2026, Rivyo grades higher than Opinew: 3.0 against 2.4 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Rivyo grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Opinew
Product review collection and display app for Shopify stores
Rivyo
Product reviews, loyalty points and referrals for Shopify stores
Which one is for you
Pick Opinew if
- Fits if you run a Shopify store and want review emails sent for you
- Works for shops that have reviews to import from other platforms
Look elsewhere if
- Skip it if you want a free plan, as there is only a 14-day trial
- Tight if you send many requests, because extra email credits are sold separately
- Pricey if you want Q&A or SMS credits, which start on Growth at $89 a month
- Watch out: the Smart Reviews add-on starts at $9 a month
- Watch out: the page showed monthly prices only, as the Annually toggle's could not be read
Pick Rivyo if
- Fits if you run a small Shopify store and want a reviews app with a free plan
- Works for stores that send a few hundred review requests a month
Look elsewhere if
- Skip it if you're not on Shopify, since the pages describe no other platform
- Tight if you're staying free: 100 orders a month of requests, no photo reviews or Q&A
- Watch out: video reviews, the AI summary and API integration are Enterprise only
- Pricey if you add loyalty at $29 a month or referrals at $19, which aren't in the review plans
How we grade them
| 2.4GPAOpinewFair | 3.0GPARivyoVery good | |
|---|---|---|
| Value for money | BStarter is $19 a month for 200 request emails, at the edge of the cheaper quarter of review tools. Growth is $89, Advanced $199 and Enterprise $499 and up. | AStarter is $7.20 a month on annual billing, which is under 60% of the category's cheapest quarter ($15). Business is $11.20 and Enterprise $15.20 on annual billing. |
| Free plan and trial | DThere is no free plan, only a 14-day trial, and the page does not say whether it needs a card. | BIndie is $0: unlimited reviews, CSV import and review requests for 100 orders a month. A small store could live on it. |
| Features | BReview requests, imports, widgets, rich snippets, photo and video reviews and coupon incentives. Q&A starts on Growth, and Starter caps imports at 500 reviews. | BReviews, photos, Q&A, review rewards, marketplace imports and Google snippets, spread across the plans. No gaps in the core work. |
| Ease of use | CNo store rating on record. It is a Shopify app you install and configure. | CNo rating on record, and a store setup is needed to get the widgets showing. |
| Platforms and integrations | BWeb, with Shopify, Klaviyo, Omnisend, Gorgias, Zendesk and Aftership. No desktop or phone app. | BShopify only, with Klaviyo, PageFly, SEOAnt, Dondy, Shopify Flow and Weglot connections. |
| Best for | review requests and widgets for Shopify stores | Shopify stores that want a free reviews plan |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Opinew and Rivyo. How we grade
Price against what you get
Opinew starts at $19 a month and scores 2.7 out of 4 on features, ease of use and platforms. Rivyo starts at $7.20 a month and scores 2.7.
They score the same, and Rivyo starts $11.80 a month lower. Of the other customer review tools on the chart, none scores higher than Opinew for less, and none scores higher than Rivyo for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Opinew also covers sMS marketing and schema markup.
- Rivyo also covers marketing automation.
At a glance
| Opinew | Rivyo | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $19 per month (Starter, billed monthly) | $7.20 per month, billed annually ($9 billed monthly) |
| Free plan | None | Indie plan: unlimited product reviews and CSV review imports, with review requests for up to 100 orders a month. |
| Free trial | 14-day free trial on every plan | 7-day free trial, linked from the pricing page |
| Web | ||
| Made by | Opinew | Rivyo |
| Price read from | opinew.com | rivyo.com |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
Opinew
- There is no free plan; every plan starts with a 14-day trial.
- Extra email credits are sold separately, and the Smart Reviews add-on starts at $9 a month.
- Personal review migration and a customer success manager come only with Advanced and Enterprise.
- The page read showed monthly prices; the Annually toggle's prices could not be read.
Rivyo
- Built for Shopify stores; the pages describe no other store platform.
- The free Indie plan covers review requests for 100 orders a month and has no photo reviews or Q&A.
- Video reviews, AI review summary and API integration are limited to the Enterprise plan.
- Loyalty is a separate $29 a month plan and referrals a separate $19 a month plan, not part of the review plans.
Key features
Opinew
- Automated review requests
- Sends invitation emails after purchase. One credit sends one email, and requests can be timed after delivery through an Aftership integration on Growth and up.
- Review imports
- Imports reviews from AliExpress, eBay and other platforms, with a cap per plan: 500, 5,000 or 30,000 on the three entry plans.
- Widgets and rich snippets
- Standard widgets plus an all-reviews page, floating widget and footer badge on Growth and up; rich snippets show review stars in search results.
- Smart Reviews
- An AI add-on that ranks and pins the highest-quality reviews on top. It is available on Growth and Advanced, and is included in Enterprise.
- Coupon incentives and SMS
- Offer coupons inside review requests on any plan; SMS requests come with free SMS credits from Growth.
Rivyo
- Product and store reviews
- Star ratings and written reviews on product pages, plus store-level reviews on the Starter plan and above.
- Photo and video reviews
- Customers can attach photos on Starter and above (three per review, five on Business). Video reviews are listed on the top plan.
- Automated review requests
- Emails go out after an order, with reminders and one-time campaigns to past customers on paid plans.
- Q&A and review rewards
- Shoppers can ask questions on product pages. Business adds coupons and rewards for customers who leave a review.
- Imports from marketplaces
- Reviews can be imported from Amazon and AliExpress, from 100 on the free plan up to unlimited on Enterprise, and from CSV files.
- Loyalty and referrals add-ons
- Points-based loyalty and referral programs are sold as their own plans on the same pricing page.
Plans
Opinew
Starter$19
per month for 200 email credits, billed monthly
200 request emails a month, a 500-review import limit, photo and video reviews, coupon incentives and SEO rich snippets.
Growth$89
per month for 1,000 email credits, billed monthly
Adds 50 free SMS credits, a 5,000-review import limit, Q&A, Google Shopping and Aftership integrations, and all widgets.
Advanced$199
per month for 2,000 email credits, billed monthly
Adds 100 SMS credits, a 30,000-review import limit, headless support, priority support, onboarding and a customer success manager.
Enterprise$499
per month and up, billed monthly
Unlimited email credits and imports, 300 SMS credits, Smart Reviews, dedicated server, custom reports and multi-country requests.
Rivyo
Indie$0
Unlimited product reviews, CSV imports, automated review requests for 100 orders a month, review replies and Google rich snippets.
Starter$7.20
per month, 500 orders, billed annually ($9 monthly)
Photo reviews, Q&A, store reviews, a smart review form, reminder emails and review booster campaigns.
Business$11.20
per month, 1,000 orders, billed annually ($14 monthly)
Adds review rewards and coupons, product grouping, Google Shopping integration, advanced moderation and QR code review collection.
Enterprise$15.20
per month, unlimited orders, billed annually ($19 monthly)
Unlimited orders and emails and video reviews, plus AI review summary, headless and API integration and priority support.
Ways to pay less
Opinew
No public discounts listed.
Rivyo
- Annual discount
20% lower price on annual billing
The pricing page shows each review plan at 20% less per month when billed annually, for example Starter at $7.20 instead of $9.
Common questions
Which is cheaper, Opinew or Rivyo?
As of Nov 13, 2026, Rivyo is cheaper to start with: $7.20 a month, against $19 a month for Opinew. Opinew starts at $19 per month (Starter, billed monthly), and Rivyo starts at $7.20 per month, billed annually ($9 billed monthly).
Which has a free plan, Opinew or Rivyo?
As of Nov 13, 2026, only Rivyo has a free plan. Opinew does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.