Okendo vs Opinew (2026): which should you pick?
As of Nov 12, 2026, Opinew grades higher than Okendo: 2.4 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
Okendo grades higher on the free plan. Opinew grades higher on value for money and features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Okendo
Product reviews for Shopify brands, with loyalty, quizzes and surveys
Opinew
Product review collection and display app for Shopify stores
Which one is for you
Pick Okendo if
- Fits if you run a Shopify brand and want reviews, loyalty and quizzes from one vendor
- Works for small stores under 50 orders a month that want to start free
Look elsewhere if
- Pricey if you're just past 200 orders, as the next step is $119 a month
- Skip it if your store isn't on Shopify, as its pages name no other platform
- Tight if you want Klaviyo or Postscript hooked up, as email and SMS integrations start at $299
- Watch out: loyalty is billed apart from $99 a month, and referrals, quizzes and surveys each start at $19
- Too light for AI summaries or Q&A on the lower plans, as both start at Growth, $119 a month
Pick Opinew if
- Fits if you run a Shopify store and want review emails sent for you
- Works for shops that have reviews to import from other platforms
Look elsewhere if
- Skip it if you want a free plan, as there is only a 14-day trial
- Tight if you send many requests, because extra email credits are sold separately
- Pricey if you want Q&A or SMS credits, which start on Growth at $89 a month
- Watch out: the Smart Reviews add-on starts at $9 a month
- Watch out: the page showed monthly prices only, as the Annually toggle's could not be read
How we grade them
| 2.0GPAOkendoFair | 2.4GPAOpinewFair | |
|---|---|---|
| Value for money | DEssentials stops at 200 orders, so a 300-order shop needs Growth: $119 a month, or $1,308 a year on its Shopify listing. Set against its listed rivals at that size, it's the dearest of the lot. You do get AI summaries, Q&A and TikTok Shop for it. | BStarter is $19 a month for 200 request emails, at the edge of the cheaper quarter of review tools. Growth is $89, Advanced $199 and Enterprise $499 and up. |
| Free plan and trial | CFree up to 50 orders a month, with automated requests, review rewards, on-site displays and Google snippets. 50 orders a month is a cap you'll hit. There's a 14-day trial of the paid plans too. | DThere is no free plan, only a 14-day trial, and the page does not say whether it needs a card. |
| Features | CIt covers the job: requests, photo and video, product and store reviews, AI summaries and Q&A from Growth, Google, Shop app and TikTok Shop, plus loyalty, quizzes and surveys sold apart. The gap: it's built for Shopify, and its pages name no other store platform. | BReview requests, imports, widgets, rich snippets, photo and video reviews and coupon incentives. Q&A starts on Growth, and Starter caps imports at 500 reviews. |
| Ease of use | CNo store rating on record. It installs from the Shopify App Store and sends requests after each order, but you set up the forms and displays yourself. Managed onboarding only comes with Power, at $299 a month. | CNo store rating on record. It is a Shopify app you install and configure. |
| Platforms and integrations | BWeb, inside Shopify, with Klaviyo, Postscript, Gorgias, Google, Meta, TikTok and Shopify Flow, plus an API. Email and SMS integrations start at Power, though. No phone or desktop app is listed. | BWeb, with Shopify, Klaviyo, Omnisend, Gorgias, Zendesk and Aftership. No desktop or phone app. |
| Best for | Shopify brands wanting reviews, loyalty and quizzes | review requests and widgets for Shopify stores |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Okendo and Opinew. How we grade
Price against what you get
Okendo starts at $19 a month and scores 2.3 out of 4 on features, ease of use and platforms. Opinew starts at $19 a month and scores 2.7.
Opinew scores higher for the same starting price. Of the other customer review tools on the chart, 3 score higher than Okendo for less, and none scores higher than Opinew for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Okendo also covers surveys.
- Opinew also covers sMS marketing, online store and schema markup.
At a glance
| Okendo | Opinew | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $19 per month for up to 200 orders, billed monthly | $19 per month (Starter, billed monthly) |
| Free plan | Free plan for up to 50 orders a month: automated review request emails, the review form, review rewards, review displays, Google snippets, grouping and moderation. | None |
| Free trial | 14-day free trial of the paid Reviews plans | 14-day free trial on every plan |
| Web | ||
| Made by | Okendo | Opinew |
| Price read from | okendo.io | opinew.com |
| Checked | Oct 18, 2026 | Nov 12, 2026 |
Worth knowing
Okendo
- It is built for Shopify; the pricing page and app listing name no other store platform.
- The free plan stops at 50 orders a month, and AI summaries and the Q&A widget start at Growth, $119 a month.
- Email and SMS integrations and advanced reporting start at Power, $299 a month.
- Loyalty is billed separately, from $99 a month at up to 200 orders; Referrals, Quizzes and Surveys each start at $19.
Opinew
- There is no free plan; every plan starts with a 14-day trial.
- Extra email credits are sold separately, and the Smart Reviews add-on starts at $9 a month.
- Personal review migration and a customer success manager come only with Advanced and Enterprise.
- The page read showed monthly prices; the Annually toggle's prices could not be read.
Key features
Okendo
- Review requests and smart form
- Sends review request emails after each order and collects text, photo and video reviews through a review form, with rewards for reviewers.
- Product and site reviews
- Collects reviews of each product and of the store itself, and shows them in on-site widgets with grouping across related products.
- AI summaries and Q&A
- From Growth up, AI summarizes reviews and pulls out keywords, and a Q&A widget lets shoppers ask questions on product pages.
- Google, Shop and TikTok
- Adds Google SEO snippets on every plan and connects reviews to Google, the Shop app, Meta and TikTok Shop.
- Loyalty, referrals, quizzes and surveys
- Separate Okendo products for points programs, referral offers, product quizzes and post-purchase surveys, each with its own price.
Opinew
- Automated review requests
- Sends invitation emails after purchase. One credit sends one email, and requests can be timed after delivery through an Aftership integration on Growth and up.
- Review imports
- Imports reviews from AliExpress, eBay and other platforms, with a cap per plan: 500, 5,000 or 30,000 on the three entry plans.
- Widgets and rich snippets
- Standard widgets plus an all-reviews page, floating widget and footer badge on Growth and up; rich snippets show review stars in search results.
- Smart Reviews
- An AI add-on that ranks and pins the highest-quality reviews on top. It is available on Growth and Advanced, and is included in Enterprise.
- Coupon incentives and SMS
- Offer coupons inside review requests on any plan; SMS requests come with free SMS credits from Growth.
Plans
Okendo
Free$0
Up to 50 orders a month with automated review requests, review rewards, on-site displays and Google SEO snippets.
Essentials$19
per month for up to 200 orders, billed monthly
Everything in Free for stores with up to 200 orders a month.
Growth$119
per month for up to 1,500 orders, billed monthly
Adds AI review summaries and keywords, a Q&A widget and the TikTok Shop integration.
Power$299
per month for up to 3,500 orders, billed monthly
Adds review campaigns, an advanced CSS editor, email and SMS integrations, advanced reporting and managed onboarding.
Advanced$499
per month for up to 10,000 orders, billed monthly
Okendo Reviews for stores with 3,501 to 10,000 orders a month.
EnterpriseCustom
For stores above 10,000 orders a month, priced through sales.
Opinew
Starter$19
per month for 200 email credits, billed monthly
200 request emails a month, a 500-review import limit, photo and video reviews, coupon incentives and SEO rich snippets.
Growth$89
per month for 1,000 email credits, billed monthly
Adds 50 free SMS credits, a 5,000-review import limit, Q&A, Google Shopping and Aftership integrations, and all widgets.
Advanced$199
per month for 2,000 email credits, billed monthly
Adds 100 SMS credits, a 30,000-review import limit, headless support, priority support, onboarding and a customer success manager.
Enterprise$499
per month and up, billed monthly
Unlimited email credits and imports, 300 SMS credits, Smart Reviews, dedicated server, custom reports and multi-country requests.
Ways to pay less
Okendo
- Annual discount
Save 8% to 11% with yearly billing
On Okendo's Shopify App Store listing, Essentials is $204 a year against $19 a month (save 11%) and Growth $1,308 a year against $119 a month (save 8%).
- Other savings
30% off bundles of three products
Okendo's pricing page sells bundles of three products, such as Reviews, Loyalty and Surveys, at 30% less than buying them one by one.
Opinew
No public discounts listed.
Common questions
Which is cheaper, Okendo or Opinew?
As of Nov 12, 2026, they start at the same price. Okendo starts at $19 per month for up to 200 orders, billed monthly, and Opinew starts at $19 per month (Starter, billed monthly).
Which has a free plan, Okendo or Opinew?
As of Nov 12, 2026, only Okendo has a free plan. Opinew does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.