Loox
Photo and video product reviews with referrals for Shopify stores
Loox report card
Fair · out of 4.0 · graded Oct 18, 2026
Best for photo and video reviews on Shopify
Loox is built around photo reviews: it emails buyers, can offer a discount for a picture, and shows the results in carousels, popups and badges. The free plan goes up to 500 orders, and Convert is $49.99 a month for 300 orders. The thing to watch is the bill, which adds $50 for every extra 300 orders.
Who Loox is for
- Great if your products sell on looks, like clothes, jewellery or beauty
- Good for small stores that can live inside 500 orders on the free plan
- Handy when you want referral offers run from the same app as your reviews
Who Loox is not for
- Pricey if your order count swings, as each extra 300 orders adds $50
- Skip it if you're not on Shopify, as it installs from the Shopify App Store only
- Not for you if you'd rather pay yearly, as billing runs every 30 days
Why Loox gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyA 300-order shop fits Convert exactly, at $49.99 a month, billed every 30 days with no yearly plan. Set against its listed rivals at that size, that's the middle. It grows quickly, though: $50 more for each further 300 orders, so a busy month costs more.
- CFree plan and trialBeginner is free up to 500 orders, with requests, photo-review discounts, the main widgets and rich snippets. But that's 500 orders in total, not a month, so a 300-order shop is through it in under two months. Convert has a 14-day trial.
- CFeaturesStrong on the visual side: photo and video reviews, 17+ widgets, AI sorting, summaries, translations and replies, referrals, AliExpress imports, and Google Shopping, Meta and TikTok sync. The gaps: it's a Shopify app only, and Q&A isn't on record.
- CEase of useNo store rating on record. It installs from the Shopify App Store and imports reviews from other apps, but you still pick widgets, set the discount for photos and watch your order count, since that sets the bill.
- BPlatforms and integrationsWeb, inside Shopify, with Klaviyo, Omnisend, LoyaltyLion, AfterShip and Weglot, the Shop app on every plan, Google Shopping, Meta Shops and TikTok on Convert, and an API. No phone or desktop app is listed.
What these grades rest on. Graded from this listing, whose facts were read from Loox's own pages and Shopify App Store listing on 18 October 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Loox? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/loox#review"><img src="https://toolgpa.com/badge/loox.svg" alt="Loox: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where Loox stands among customer review tools
Loox's GPA of 2.2 is higher than 5 of the 14 other customer review tools we grade, and level with 2.
It stands best on platforms and integrations (B, above 0 of 14) and worst on features (C, above 0).
Its paid plans start at $49.99 a month, against a middle price of $39.50 for the category: 7 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. Loox’s own letter is outlined.
- CValue for moneyAbove 5 of 14, level with 5
- CFree plan and trialAbove 4 of 14, level with 8
- CFeaturesAbove 0 of 14, level with 6
- CEase of useAbove 0 of 14, level with 13
- BPlatforms and integrationsAbove 0 of 14, level with 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Loox, or make your own?
Keep it
The plain part of Loox you could make: review collection. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
It costs $599.88 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- It plugs into other products, Shopify, Klaviyo and Omnisend among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
What this rests on. Loox’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Loox?
Loox is a product review app for Shopify stores that centers on photo and video reviews. It emails buyers for a review, can offer a discount for a photo, and shows the results in carousels, popups and star badges, with referral offers after purchase on the paid plans. There is a free plan up to 500 orders, and the paid Convert plan charges more as monthly orders grow.
Loox has a free plan. Paid plans start at $49.99 per month for 300 orders, plus $50 per extra 300 orders. See every plan
Good for
- Shopify stores whose products sell on photos, such as fashion and beauty
- Small stores that can stay on the free plan up to 500 orders
- Stores that want referral offers run from the review app
Worth knowing
- Loox is a Shopify app and is installed from the Shopify App Store.
- The free plan is capped at 500 orders in total, and video reviews, AI features and referrals need Convert.
- Convert includes 300 orders a month and adds $50 for each further 300, so the bill rises with sales.
- Billing runs through Shopify every 30 days; the pricing page says there is no annual commitment.
Key features
- Photo reviews with discounts
- Review request emails and reminders on every plan, with an optional discount code for customers who add a photo; Convert adds video reviews.
- Widgets for the store
- 17+ widgets including carousels, a popup, a sidebar, star ratings and a trust badge, with Google rich snippets on the free plan.
- AI sorting and replies
- Convert adds smart visual sorting, review highlights, AI summaries and review stories, automatic translation of reviews and AI-written public replies.
- Referrals
- Paid plans add referral offers on the site, after purchase and after a review, with fraud protection.
- Syndication
- Sends reviews to the Shop app on every plan; Convert adds Google Shopping, Meta Shops and TikTok.
- Imports and AliExpress reviews
- Imports reviews from other apps or a spreadsheet, and can pull scanned reviews and photos from AliExpress listings.
Loox pricing
- Starts at
- $49.99 per month for 300 orders, plus $50 per extra 300 orders
- Free plan
- Beginner: up to 500 orders, review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets and Shop app syndication.
- Free trial
- 14-day free trial of Convert and Unlimited
| Plan | Price | What you get |
|---|---|---|
| Beginner | $0 | Up to 500 orders, with review requests, photo-review discounts, the main widgets, rich snippets and 24/7 chat and email support. |
| Convert | $49.99per month for 300 orders, plus $50 per extra 300 orders | Adds video reviews, AI sorting, summaries, translations and replies, referrals, Google, Meta and TikTok syndication, and the API. |
| Unlimited | $299.99per month | Every feature with unlimited review requests and referrals, plus priority support. |
Read from apps.shopify.com on Oct 18, 2026. Prices change, so confirm with Loox before you buy.
Works with
Loox alternatives
- Loox vs Judge.me
Free plan · from $15/mo
- Loox vs Okendo
Free plan · from $19/mo
- Loox vs Stamped
From $23/mo
- Loox vs Yotpo
Free plan · from $15/mo
- Loox vs Junip
Free plan · from $29/mo
Common questions
Is Loox free?
Loox has a free plan. Beginner: up to 500 orders, review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets and Shop app syndication. Paid plans start at $49.99 per month for 300 orders, plus $50 per extra 300 orders.
How much does Loox cost?
Loox lists 3 plans. Beginner: $0. Convert: $49.99 per month for 300 orders, plus $50 per extra 300 orders. Unlimited: $299.99 per month. Prices were read from apps.shopify.com on Oct 18, 2026.
What platforms does Loox work on?
Loox is available on Web.
Does Loox have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. Loox is listed for Web.
Does Loox have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. Loox is listed for Web.
Is Loox open source?
Loox is not described as open source on its own site, as read on Oct 18, 2026.
Does Loox have an API?
Yes. Loox offers a public API, according to its own site.
What does Loox integrate with?
Loox's listing names Shopify, Klaviyo, Omnisend, LoyaltyLion, Google Shopping, Meta Shops, AfterShip and Weglot. A listing names up to eight integrations, so it may connect to more.
Does Loox have a free trial?
Yes. 14-day free trial of Convert and Unlimited.
Who makes Loox?
Loox is made by Loox.
What are the alternatives to Loox?
The closest alternatives to Loox in our directory are Judge.me, Okendo, Stamped, Yotpo and Junip. Each one has a side-by-side comparison with Loox.
How does Loox compare with other customer review tools?
Loox's GPA of 2.2 is higher than 5 of the 14 other customer review tools we grade, and level with 2. It stands best on platforms and integrations (B, above 0 of 14) and worst on features (C, above 0).
Is Loox good value for money?
ToolGPA grades Loox C for value for money. Its paid plans start at $49.99 a month, against a middle price of $39.50 for the category: 7 of the 13 others that charge start lower. On features, ease of use and platforms it scores 2.3 out of 4. 3 tools score higher and cost less.
Could I make my own version of Loox?
The plain part of Loox you could make: review collection. What surrounds it you could not. The 3 things listed below take a company, not a weekend. It costs $599.88 a year. What you could not make: It plugs into other products, Shopify, Klaviyo and Omnisend among them, and has an API. AI features, unless you pay a model provider for each request yourself. Hooks into the device itself: widgets. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 18, 2026.