The Loox Insider’s Guide
Everything we know about Loox in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Loox
The Insider’s Guide
Photo and video product reviews with referrals for Shopify stores
Every plan, grade, refund rule and rival among customer review tools, read from Loox’s own pages.
Made by Loox · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Loox’s own pages, its app-store listings and our grades. Every fact in it is on Loox’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 5 of the 14 other customer review tools we grade
Loox is a product review app for Shopify stores that centers on photo and video reviews. It emails buyers for a review, can offer a discount for a photo, and shows the results in carousels, popups and star badges, with referral offers after purchase on the paid plans. There is a free plan up to 500 orders, and the paid Convert plan charges more as monthly orders grow.
To get you started, here are 9 things to know about Loox, taken from its own pages and our grades.
- 1
Best for photo and video reviews on Shopify
Loox is built around photo reviews: it emails buyers, can offer a discount for a picture, and shows the results in carousels, popups and badges.
- 2
Paid plans start at $49.99 a month
As its pricing page puts it: $49.99 per month for 300 orders, plus $50 per extra 300 orders.
- 3
There is a free plan
Beginner: up to 500 orders, review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets and Shop app syndication.
- 4
It runs on Web
Web.
- 5
Photo reviews with discounts
Review request emails and reminders on every plan, with an optional discount code for customers who add a photo; Convert adds video reviews.
- 6
Widgets for the store
17+ widgets including carousels, a popup, a sidebar, star ratings and a trust badge, with Google rich snippets on the free plan.
- 7
AI sorting and replies
Convert adds smart visual sorting, review highlights, AI summaries and review stories, automatic translation of reviews and AI-written public replies.
- 8
A 2.2 GPA, above 5 of 14
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Loox you could make: review collection. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
Loox at a glance
- Pricing
- Free plan, from $49.99 per month for 300 orders, plus $50 per extra 300 orders
- Free plan
- Yes
- Free trial
- 14-day free trial of Convert and Unlimited
- Runs on
- Web
- Made by
- Loox
- Category
- Customer Review Tools
- Our grade
- 2.2 GPA, fair
The report card
Best for photo and video reviews on Shopify
Loox is built around photo reviews: it emails buyers, can offer a discount for a picture, and shows the results in carousels, popups and badges. The free plan goes up to 500 orders, and Convert is $49.99 a month for 300 orders. The thing to watch is the bill, which adds $50 for every extra 300 orders.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | A 300-order shop fits Convert exactly, at $49.99 a month, billed every 30 days with no yearly plan. Set against its listed rivals at that size, that's the middle. It grows quickly, though: $50 more for each further 300 orders, so a busy month costs more. |
| Free plan and trial | C | Beginner is free up to 500 orders, with requests, photo-review discounts, the main widgets and rich snippets. But that's 500 orders in total, not a month, so a 300-order shop is through it in under two months. Convert has a 14-day trial. |
| Features | C | Strong on the visual side: photo and video reviews, 17+ widgets, AI sorting, summaries, translations and replies, referrals, AliExpress imports, and Google Shopping, Meta and TikTok sync. The gaps: it's a Shopify app only, and Q&A isn't on record. |
| Ease of use | C | No store rating on record. It installs from the Shopify App Store and imports reviews from other apps, but you still pick widgets, set the discount for photos and watch your order count, since that sets the bill. |
| Platforms and integrations | B | Web, inside Shopify, with Klaviyo, Omnisend, LoyaltyLion, AfterShip and Weglot, the Shop app on every plan, Google Shopping, Meta Shops and TikTok on Convert, and an API. No phone or desktop app is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Loox is for
- Great if your products sell on looks, like clothes, jewellery or beauty
- Good for small stores that can live inside 500 orders on the free plan
- Handy when you want referral offers run from the same app as your reviews
Who it is not for
- Pricey if your order count swings, as each extra 300 orders adds $50
- Skip it if you're not on Shopify, as it installs from the Shopify App Store only
- Not for you if you'd rather pay yearly, as billing runs every 30 days
Good to know
Good for
- Shopify stores whose products sell on photos, such as fashion and beauty
- Small stores that can stay on the free plan up to 500 orders
- Stores that want referral offers run from the review app
Worth knowing
- Loox is a Shopify app and is installed from the Shopify App Store.
- The free plan is capped at 500 orders in total, and video reviews, AI features and referrals need Convert.
- Convert includes 300 orders a month and adds $50 for each further 300, so the bill rises with sales.
- Billing runs through Shopify every 30 days; the pricing page says there is no annual commitment.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$49.99
A month to start. There is a free plan too
Loox has a free plan. Paid plans start at $49.99 per month for 300 orders, plus $50 per extra 300 orders.
Set against its listed rivals at that size, that's the middle.
Beginner
$0
Up to 500 orders, with review requests, photo-review discounts, the main widgets, rich snippets and 24/7 chat and email support.
Convert
$49.99
per month for 300 orders, plus $50 per extra 300 orders
Adds video reviews, AI sorting, summaries, translations and replies, referrals, Google, Meta and TikTok syndication, and the API.
Unlimited
$299.99
per month
Every feature with unlimited review requests and referrals, plus priority support.
The free plan
Beginner: up to 500 orders, review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets and Shop app syndication.
Trying it first
14-day free trial of Convert and Unlimited
Read from apps.shopify.com on Oct 18, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Photo and video product reviews with referrals for Shopify stores. Here is what it does, as its own site describes it, and what it covers: public API, AI features, review collection.
The gaps: it's a Shopify app only, and Q&A isn't on record.
- Photo reviews with discounts
- Review request emails and reminders on every plan, with an optional discount code for customers who add a photo; Convert adds video reviews.
- Widgets for the store
- 17+ widgets including carousels, a popup, a sidebar, star ratings and a trust badge, with Google rich snippets on the free plan.
- AI sorting and replies
- Convert adds smart visual sorting, review highlights, AI summaries and review stories, automatic translation of reviews and AI-written public replies.
- Referrals
- Paid plans add referral offers on the site, after purchase and after a review, with fraud protection.
- Syndication
- Sends reviews to the Shop app on every plan; Convert adds Google Shopping, Meta Shops and TikTok.
- Imports and AliExpress reviews
- Imports reviews from other apps or a spreadsheet, and can pull scanned reviews and photos from AliExpress listings.
Where it runs
- Web
What it works with
- Shopify
- Klaviyo
- Omnisend
- LoyaltyLion
- Google Shopping
- Meta Shops
- AfterShip
- Weglot
Loox is made by Loox.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
5/14
Other customer review tools it is graded above
Loox's GPA of 2.2 is higher than 5 of the 14 other customer review tools we grade, and level with 2.
It stands best on platforms and integrations (B, above 0 of 14) and worst on features (C, above 0).
Its paid plans start at $49.99 a month, against a middle price of $39.50 for the category: 7 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. Loox’s own letter is outlined.
- CValue for moneyAbove 5 of 14
- CFree plan and trialAbove 4 of 14
- CFeaturesAbove 0 of 14
- CEase of useAbove 0 of 14
- BPlatforms and integrationsAbove 0 of 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Loox is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Loox you could make: review collection. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
It costs $599.88 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- It plugs into other products, Shopify, Klaviyo and Omnisend among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
What this rests on. Loox’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Judge.me, Okendo, Stamped, Yotpo and Junip
The 5 tools Loox is most often weighed against, with where each one differs from it.
- 3.0GPA
Judge.me
Free plan · from $15/mo
Product reviews for Shopify stores with a free plan and one paid tier.
- 2.0GPA
Okendo
Free plan · from $19/mo
Product reviews for Shopify brands, with loyalty, quizzes and surveys.
- Okendo also covers surveys.
- 1.8GPA
Stamped
From $23/mo
Product reviews, Q&A and a loyalty program for online stores.
- Loox has a free plan. Stamped does not.
- Stamped also covers reports.
- 2.4GPA
Yotpo
Free plan · from $15/mo
- 2.8GPA
Junip
Free plan · from $29/mo
Product reviews for Shopify brands at flat prices with no order caps.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Loox free?
Loox has a free plan. Beginner: up to 500 orders, review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets and Shop app syndication.
How much does Loox cost?
Loox lists 3 plans. Beginner: $0.
What platforms does Loox work on?
Loox is available on Web.
Does Loox have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. Loox is listed for Web.
Does Loox have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. Loox is listed for Web.
Is Loox open source?
Loox is not described as open source on its own site, as read on Oct 18, 2026.
Does Loox have an API?
Yes. Loox offers a public API, according to its own site.
What does Loox integrate with?
Loox's listing names Shopify, Klaviyo, Omnisend, LoyaltyLion, Google Shopping, Meta Shops, AfterShip and Weglot.
Does Loox have a free trial?
Yes. 14-day free trial of Convert and Unlimited.
Who makes Loox?
Loox is made by Loox.
What are the alternatives to Loox?
The closest alternatives to Loox in our directory are Judge.me, Okendo, Stamped, Yotpo and Junip.
How does Loox compare with other customer review tools?
Loox's GPA of 2.2 is higher than 5 of the 14 other customer review tools we grade, and level with 2.
Is Loox good value for money?
ToolGPA grades Loox C for value for money. Its paid plans start at $49.99 a month, against a middle price of $39.50 for the category: 7 of the 13 others that charge start lower.
Could I make my own version of Loox?
The plain part of Loox you could make: review collection. What surrounds it you could not.
Where this guide comes from
The prices, plans, platforms and features were read from Loox’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from Loox's own pages and Shopify App Store listing on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Loox. Prices change, so check loox.app before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,281
Tools graded, in 73 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,281
tools graded
73
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Loox, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/loox
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Loox: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/loox
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/loox/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Loox, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 15 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Junip Insider's GuideProduct reviews for Shopify brands at flat prices with no order caps2.8 GPA
- NiceJob Insider's GuideReview requests and referrals for local service businesses2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Loox’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Loox is a trademark of its owner, and this guide is not made, paid for or approved by Loox. Prices and plans change: check loox.app before you buy.