GatherUp
Review requests, NPS surveys and review monitoring per location
GatherUp report card
Fair · out of 4.0 · graded Oct 18, 2026
Best for review requests with NPS surveys per location
GatherUp asks customers for a review by email or text, can run a Net Promoter Score question first, then watches 100+ review sites and drafts replies with AI. Small Business is $99 a month billed yearly for one location. It does the job well; it's just not cheap for a single shop, and listings and fake-review tools cost extra.
Who GatherUp is for
- Great if you want NPS scores and review requests in one flow
- Good for multi-location businesses that want a set price per location
- Handy when you're an agency reselling review tools under your own brand
Who GatherUp is not for
- Pricey if you're one small shop, as the floor is $99 a month on a yearly bill
- Tight if you text a lot, as each location gets 300 texts a month
- Skip it if you want listings or fake-review tools included, as both cost extra
Why GatherUp gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneySmall Business is $99 a month billed yearly ($124 monthly) for one location, with 300 texts and 3,000 emails a month. Set against its listed rivals, the local review tools, that's the middle. Two to ten locations are $60 each, and Listings Hub is $40 on top.
- CFree plan and trialNo free plan. There's a 14-day free trial, and the listing doesn't say whether it needs a card. Enough to send a first batch of requests, not to stay on.
- BFeaturesThe whole job: email and text requests with QR codes, NPS surveys, monitoring of 100+ review sites, AI replies, topic tags, widgets, a pop-up and automatic social sharing. Fake-review defense and listings on 125 directories are add-ons.
- CEase of useNo store rating on record. You load customers or connect a system, set up the request and survey flow, and choose widgets. Multi-location and agency setups go through a demo.
- BPlatforms and integrationsWeb, with Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Google Sheets, Zapier, Toast and athenahealth, plus an API. No phone or desktop app is listed.
What these grades rest on. Graded from this listing, whose facts were read from GatherUp's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make GatherUp? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/gatherup#review"><img src="https://toolgpa.com/badge/gatherup.svg" alt="GatherUp: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where GatherUp stands among customer review tools
GatherUp's GPA of 2.4 is higher than 8 of the 14 other customer review tools we grade, and level with 2.
It stands best on features (B, above 7 of 14) and worst on ease of use (C, above 0).
Its paid plans start at $99 a month, against a middle price of $39.50 for the category: 10 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. GatherUp’s own letter is outlined.
- CValue for moneyAbove 5 of 14, level with 5
- CFree plan and trialAbove 4 of 14, level with 8
- BFeaturesAbove 7 of 14, level with 7
- CEase of useAbove 0 of 14, level with 13
- BPlatforms and integrationsAbove 0 of 14, level with 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep GatherUp, or make your own?
Keep it
The plain part of GatherUp you could make: review collection, surveys and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
It costs $1,188 a year.
What you could make
- Review collection, surveys and reports: an app builder makes these well.
What you could not
- It plugs into other products, Salesforce, Mailchimp and Constant Contact among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. GatherUp’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is GatherUp?
GatherUp helps local and multi-location businesses, and the agencies that serve them, get more reviews on Google and other sites. It sends email and text requests, runs Net Promoter Score surveys, monitors 100+ review sites, writes replies with AI and shares good reviews to social media and website widgets. Plans are priced per location, with listings management and fake-review defense sold as add-ons.
GatherUp is a paid product with a free trial, starting at $99 per month for 1 location, billed annually ($124 monthly). See every plan
Good for
- Multi-location businesses that want a set price per location
- Agencies that resell review management under their own brand
- Businesses that want NPS surveys tied to review requests
Worth knowing
- There is no free plan; after the 14-day trial the cheapest plan is $99 a month on annual billing.
- Each location gets up to 300 SMS and 3,000 email credits a month.
- Listings Hub is an add-on listed at $40, and Review Defense is sold separately in three plans.
- Agency pricing and white-label options are by quote only.
Key features
- Email and SMS review requests
- Up to 300 SMS and 3,000 email requests per location each month, with QR codes, custom feedback links and customer uploads.
- NPS and surveys
- Asks customers a Net Promoter Score question and other survey questions before or alongside the review request.
- Review monitoring and AI replies
- Monitors 100+ review sites, writes replies with AI, lets you respond in the app and tags reviews by topic and keyword.
- Widgets and social sharing
- Review widgets and a badge for your site, a conversion pop-up and automatic posting of good reviews to social media.
- Review Defense
- An add-on in three plans that flags suspicious or fake reviews, watches competitors and helps dispute fraudulent ones.
- Listings Hub
- An add-on that syncs business details to 125 directories, including Google, Apple Maps, Yelp and Facebook.
GatherUp pricing
- Starts at
- $99 per month for 1 location, billed annually ($124 monthly)
- Free plan
- None
- Free trial
- 14-day free trial
| Plan | Price | What you get |
|---|---|---|
| Small Business | $99per month for 1 location, billed annually ($124 monthly) | One location with up to 300 SMS and 3,000 email credits a month, review monitoring, NPS surveys, AI replies and widgets. |
| Multi Location | $60per location / month, billed annually ($75 monthly) | For 2 to 10 locations; the rate falls with volume, to $25 per location at 101+ on annual billing. Sold through a demo. |
| Agency | Custom | White-label reputation software for agencies to resell to clients, priced by quote. |
Read from gatherup.com on Oct 18, 2026. Prices change, so confirm with GatherUp before you buy.
Ways to pay less
- Annual discountSave 20% with annual billing
GatherUp's pricing page offers 20% off on annual billing: Small Business is $99 a month billed annually against $124 billed monthly.
Stated on gatherup.com
Works with
- Salesforce
- Mailchimp
- Constant Contact
- QuickBooks Online
- Google Sheets
- Zapier
- Toast
- athenahealth
GatherUp alternatives
- GatherUp vs Grade.us
Free trial · from $99/mo
- GatherUp vs NiceJob
Free trial · from $75/mo
- GatherUp vs Broadly
From $79/mo
- GatherUp vs Podium
From $399/mo
Common questions
Is GatherUp free?
No, GatherUp is a paid product, but you can try it first. 14-day free trial.
How much does GatherUp cost?
GatherUp lists 3 plans. Small Business: $99 per month for 1 location, billed annually ($124 monthly). Multi Location: $60 per location / month, billed annually ($75 monthly). Agency: custom pricing. Prices were read from gatherup.com on Oct 18, 2026.
What platforms does GatherUp work on?
GatherUp is available on Web.
Does GatherUp offer any discounts?
GatherUp publicly lists the following: Save 20% with annual billing.
Does GatherUp have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. GatherUp is listed for Web.
Does GatherUp have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. GatherUp is listed for Web.
Is GatherUp open source?
GatherUp is not described as open source on its own site, as read on Oct 18, 2026.
Does GatherUp have an API?
Yes. GatherUp offers a public API, according to its own site.
What does GatherUp integrate with?
GatherUp's listing names Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Google Sheets, Zapier, Toast and athenahealth. A listing names up to eight integrations, so it may connect to more.
Who makes GatherUp?
GatherUp is made by GatherUp. It dates from 2013.
What are the alternatives to GatherUp?
The closest alternatives to GatherUp in our directory are Grade.us, Birdeye, NiceJob, Broadly and Podium. Each one has a side-by-side comparison with GatherUp.
How does GatherUp compare with other customer review tools?
GatherUp's GPA of 2.4 is higher than 8 of the 14 other customer review tools we grade, and level with 2. It stands best on features (B, above 7 of 14) and worst on ease of use (C, above 0).
Is GatherUp good value for money?
ToolGPA grades GatherUp C for value for money. Its paid plans start at $99 a month, against a middle price of $39.50 for the category: 10 of the 13 others that charge start lower. On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Could I make my own version of GatherUp?
The plain part of GatherUp you could make: review collection, surveys and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend. It costs $1,188 a year. What you could not make: It plugs into other products, Salesforce, Mailchimp and Constant Contact among them, and has an API. AI features, unless you pay a model provider for each request yourself. Hooks into the device itself: widgets. The depth: we grade its features B, which means it covers the whole job. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 18, 2026.