The GatherUp Insider’s Guide
Everything we know about GatherUp in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
GatherUp
The Insider’s Guide
Review requests, NPS surveys and review monitoring per location
Every plan, grade, refund rule and rival among customer review tools, read from GatherUp’s own pages.
Made by GatherUp · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from GatherUp’s own pages, its app-store listings and our grades. Every fact in it is on GatherUp’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 8 of the 14 other customer review tools we grade
GatherUp helps local and multi-location businesses, and the agencies that serve them, get more reviews on Google and other sites. It sends email and text requests, runs Net Promoter Score surveys, monitors 100+ review sites, writes replies with AI and shares good reviews to social media and website widgets. Plans are priced per location, with listings management and fake-review defense sold as add-ons.
To get you started, here are 9 things to know about GatherUp, taken from its own pages and our grades.
You load customers or connect a system, set up the request and survey flow, and choose widgets.
- 1
Best for review requests with NPS surveys per location
It does the job well; it's just not cheap for a single shop, and listings and fake-review tools cost extra.
- 2
Paid plans start at $99 a month
As its pricing page puts it: $99 per month for 1 location, billed annually ($124 monthly).
- 3
You can try it first
14-day free trial
- 4
It runs on Web
Web.
- 5
Email and SMS review requests
Up to 300 SMS and 3,000 email requests per location each month, with QR codes, custom feedback links and customer uploads.
- 6
NPS and surveys
Asks customers a Net Promoter Score question and other survey questions before or alongside the review request.
- 7
Review monitoring and AI replies
Monitors 100+ review sites, writes replies with AI, lets you respond in the app and tags reviews by topic and keyword.
- 8
A 2.4 GPA, above 8 of 14
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of GatherUp you could make: review collection, surveys and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
GatherUp at a glance
- Pricing
- Free trial, from $99 per month for 1 location, billed annually ($124 monthly)
- Free plan
- No
- Free trial
- 14-day free trial
- Runs on
- Web
- Made by
- GatherUp, since 2013
- Category
- Customer Review Tools
- Our grade
- 2.4 GPA, fair
The report card
Best for review requests with NPS surveys per location
GatherUp asks customers for a review by email or text, can run a Net Promoter Score question first, then watches 100+ review sites and drafts replies with AI. Small Business is $99 a month billed yearly for one location. It does the job well; it's just not cheap for a single shop, and listings and fake-review tools cost extra.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Small Business is $99 a month billed yearly ($124 monthly) for one location, with 300 texts and 3,000 emails a month. Set against its listed rivals, the local review tools, that's the middle. Two to ten locations are $60 each, and Listings Hub is $40 on top. |
| Free plan and trial | C | No free plan. There's a 14-day free trial, and the listing doesn't say whether it needs a card. Enough to send a first batch of requests, not to stay on. |
| Features | B | The whole job: email and text requests with QR codes, NPS surveys, monitoring of 100+ review sites, AI replies, topic tags, widgets, a pop-up and automatic social sharing. Fake-review defense and listings on 125 directories are add-ons. |
| Ease of use | C | No store rating on record. You load customers or connect a system, set up the request and survey flow, and choose widgets. Multi-location and agency setups go through a demo. |
| Platforms and integrations | B | Web, with Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Google Sheets, Zapier, Toast and athenahealth, plus an API. No phone or desktop app is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who GatherUp is for
- Great if you want NPS scores and review requests in one flow
- Good for multi-location businesses that want a set price per location
- Handy when you're an agency reselling review tools under your own brand
Who it is not for
- Pricey if you're one small shop, as the floor is $99 a month on a yearly bill
- Tight if you text a lot, as each location gets 300 texts a month
- Skip it if you want listings or fake-review tools included, as both cost extra
Good to know
Good for
- Multi-location businesses that want a set price per location
- Agencies that resell review management under their own brand
- Businesses that want NPS surveys tied to review requests
Worth knowing
- There is no free plan; after the 14-day trial the cheapest plan is $99 a month on annual billing.
- Each location gets up to 300 SMS and 3,000 email credits a month.
- Listings Hub is an add-on listed at $40, and Review Defense is sold separately in three plans.
- Agency pricing and white-label options are by quote only.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$99
A month to start
GatherUp is a paid product with a free trial, starting at $99 per month for 1 location, billed annually ($124 monthly).
Set against its listed rivals, the local review tools, that's the middle.
Small Business
$99
per month for 1 location, billed annually ($124 monthly)
One location with up to 300 SMS and 3,000 email credits a month, review monitoring, NPS surveys, AI replies and widgets.
Multi Location
$60
per location / month, billed annually ($75 monthly)
For 2 to 10 locations; the rate falls with volume, to $25 per location at 101+ on annual billing. Sold through a demo.
Agency
Custom
White-label reputation software for agencies to resell to clients, priced by quote.
Trying it first
14-day free trial
Read from gatherup.com on Oct 18, 2026.
Ways to pay less
Annual discount
Save 20% with annual billing
GatherUp's pricing page offers 20% off on annual billing: Small Business is $99 a month billed annually against $124 billed monthly.
Stated on gatherup.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Review requests, NPS surveys and review monitoring per location. Here is what it does, as its own site describes it, and what it covers: public API, AI features, surveys, reports, review collection.
Web, with Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Google Sheets, Zapier, Toast and athenahealth, plus an API.
- Email and SMS review requests
- Up to 300 SMS and 3,000 email requests per location each month, with QR codes, custom feedback links and customer uploads.
- NPS and surveys
- Asks customers a Net Promoter Score question and other survey questions before or alongside the review request.
- Review monitoring and AI replies
- Monitors 100+ review sites, writes replies with AI, lets you respond in the app and tags reviews by topic and keyword.
- Widgets and social sharing
- Review widgets and a badge for your site, a conversion pop-up and automatic posting of good reviews to social media.
- Review Defense
- An add-on in three plans that flags suspicious or fake reviews, watches competitors and helps dispute fraudulent ones.
- Listings Hub
- An add-on that syncs business details to 125 directories, including Google, Apple Maps, Yelp and Facebook.
Where it runs
- Web
What it works with
- Salesforce
- Mailchimp
- Constant Contact
- QuickBooks Online
- Google Sheets
- Zapier
- Toast
- athenahealth
GatherUp is made by GatherUp, and has been around since 2013.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
8/14
Other customer review tools it is graded above
GatherUp's GPA of 2.4 is higher than 8 of the 14 other customer review tools we grade, and level with 2.
It stands best on features (B, above 7 of 14) and worst on ease of use (C, above 0).
Its paid plans start at $99 a month, against a middle price of $39.50 for the category: 10 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. GatherUp’s own letter is outlined.
- CValue for moneyAbove 5 of 14
- CFree plan and trialAbove 4 of 14
- BFeaturesAbove 7 of 14
- CEase of useAbove 0 of 14
- BPlatforms and integrationsAbove 0 of 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. GatherUp is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of GatherUp you could make: review collection, surveys and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
It costs $1,188 a year.
What you could make
- Review collection, surveys and reports: an app builder makes these well.
What you could not
- It plugs into other products, Salesforce, Mailchimp and Constant Contact among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. GatherUp’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Grade.us, Birdeye, NiceJob, Broadly and Podium
The 5 tools GatherUp is most often weighed against, with where each one differs from it.
- 2.4GPA
Grade.us
Free trial · from $99/mo
White-label review management for agencies and local businesses.
- GatherUp also covers surveys.
- 2.0GPA
Birdeye
Paid
Review management and AI agents for multi-location local businesses.
- Only Birdeye lists iOS and Android apps.
- Birdeye also covers AI agents and chatbots.
- 2.6GPA
NiceJob
Free trial · from $75/mo
Review requests and referrals for local service businesses.
- GatherUp also covers reports.
- NiceJob also covers email campaigns.
- 1.6GPA
Broadly
From $79/mo
Google reviews, AI receptionist and listings for local service firms.
- Only Broadly lists iOS and Android apps.
- GatherUp also covers surveys and reports.
- Broadly also covers AI agents, business texting, sMS marketing and chatbots.
- 2.0GPA
Podium
From $399/mo
Google review requests by text, plus a lead inbox for local businesses.
- Only Podium lists iOS and Android apps.
- Only Podium lists a browser extension.
- GatherUp also covers surveys and reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is GatherUp free?
No, GatherUp is a paid product, but you can try it first. 14-day free trial.
How much does GatherUp cost?
GatherUp lists 3 plans. Small Business: $99 per month for 1 location, billed annually ($124 monthly).
What platforms does GatherUp work on?
GatherUp is available on Web.
Does GatherUp offer any discounts?
GatherUp publicly lists the following: Save 20% with annual billing.
Does GatherUp have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. GatherUp is listed for Web.
Does GatherUp have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. GatherUp is listed for Web.
Is GatherUp open source?
GatherUp is not described as open source on its own site, as read on Oct 18, 2026.
Does GatherUp have an API?
Yes. GatherUp offers a public API, according to its own site.
What does GatherUp integrate with?
GatherUp's listing names Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Google Sheets, Zapier, Toast and athenahealth.
Who makes GatherUp?
GatherUp is made by GatherUp. It dates from 2013.
What are the alternatives to GatherUp?
The closest alternatives to GatherUp in our directory are Grade.us, Birdeye, NiceJob, Broadly and Podium.
How does GatherUp compare with other customer review tools?
GatherUp's GPA of 2.4 is higher than 8 of the 14 other customer review tools we grade, and level with 2.
Is GatherUp good value for money?
ToolGPA grades GatherUp C for value for money. Its paid plans start at $99 a month, against a middle price of $39.50 for the category: 10 of the 13 others that charge start lower.
Could I make my own version of GatherUp?
The plain part of GatherUp you could make: review collection, surveys and reports.
Where this guide comes from
The prices, plans, platforms and features were read from GatherUp’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from GatherUp's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by GatherUp. Prices change, so check gatherup.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,281
Tools graded, in 73 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,281
tools graded
73
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- GatherUp, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/gatherup
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "GatherUp: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/gatherup
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/gatherup/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after GatherUp, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 15 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Junip Insider's GuideProduct reviews for Shopify brands at flat prices with no order caps2.8 GPA
- NiceJob Insider's GuideReview requests and referrals for local service businesses2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what GatherUp’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. GatherUp is a trademark of its owner, and this guide is not made, paid for or approved by GatherUp. Prices and plans change: check gatherup.com before you buy.