The Rivyo Insider’s Guide
Everything we know about Rivyo in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Rivyo
The Insider’s Guide
Product reviews, loyalty points and referrals for Shopify stores
Every plan, grade, refund rule and rival among customer review tools, read from Rivyo’s own pages.
Made by Rivyo · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Rivyo’s own pages, its app-store listings and our grades. Every fact in it is on Rivyo’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
3.0
GPA, above 62 of the 63 other customer review tools we grade
Rivyo is a Shopify app that collects product and store reviews, with star ratings, photo and video reviews, product Q&A and automated review request emails. The same company sells loyalty and referral programs as separate paid add-ons. The review plans are priced by how many orders per month get a review request.
To get you started, here are 9 things to know about Rivyo, taken from its own pages and our grades.
Video reviews and the API sit on Enterprise, and loyalty and referrals are extra monthly charges.
- 1
Best for Shopify stores that want a free reviews plan
Rivyo is a Shopify app for product and store reviews with request emails and Q&A.
- 2
Paid plans start at $7.20 a month
As its pricing page puts it: $7.20 per month, billed annually ($9 billed monthly).
- 3
There is a free plan
Indie plan: unlimited product reviews and CSV review imports, with review requests for up to 100 orders a month.
- 4
It runs on Web
Web.
- 5
Product and store reviews
Star ratings and written reviews on product pages, plus store-level reviews on the Starter plan and above.
- 6
Photo and video reviews
Customers can attach photos on Starter and above (three per review, five on Business). Video reviews are listed on the top plan.
- 7
Automated review requests
Emails go out after an order, with reminders and one-time campaigns to past customers on paid plans.
- 8
A 3.0 GPA, above 62 of 63
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Rivyo you would be making checkout, card payments and sales tax handled for you. That is not a weekend's work, with an AI app builder or without one.
Rivyo at a glance
- Pricing
- Free plan, from $7.20 per month, billed annually ($9 billed monthly)
- Free plan
- Yes
- Free trial
- 7-day free trial, linked from the pricing page
- Runs on
- Web
- Made by
- Rivyo
- Category
- Customer Review Tools
- Our grade
- 3.0 GPA, very good
The report card
Best for Shopify stores that want a free reviews plan
Rivyo is a Shopify app for product and store reviews with request emails and Q&A. The free Indie plan has unlimited reviews and requests for 100 orders a month, with no photo reviews or Q&A. Video reviews and the API sit on Enterprise, and loyalty and referrals are extra monthly charges.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | A | Starter is $7.20 a month on annual billing, which is under 60% of the category's cheapest quarter ($15). Business is $11.20 and Enterprise $15.20 on annual billing. |
| Free plan and trial | B | Indie is $0: unlimited reviews, CSV import and review requests for 100 orders a month. A small store could live on it. |
| Features | B | Reviews, photos, Q&A, review rewards, marketplace imports and Google snippets, spread across the plans. No gaps in the core work. |
| Ease of use | C | No rating on record, and a store setup is needed to get the widgets showing. |
| Platforms and integrations | B | Shopify only, with Klaviyo, PageFly, SEOAnt, Dondy, Shopify Flow and Weglot connections. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Rivyo is for
- Fits if you run a small Shopify store and want a reviews app with a free plan
- Works for stores that send a few hundred review requests a month
Who it is not for
- Skip it if you're not on Shopify, since the pages describe no other platform
- Tight if you're staying free: 100 orders a month of requests, no photo reviews or Q&A
- Watch out: video reviews, the AI summary and API integration are Enterprise only
- Pricey if you add loyalty at $29 a month or referrals at $19, which aren't in the review plans
Good to know
Good for
- Small Shopify stores that want a free review plan to start
- Stores that want reviews, loyalty and referrals from one vendor
- Stores importing reviews from Amazon or AliExpress listings
Worth knowing
- Built for Shopify stores; the pages describe no other store platform.
- The free Indie plan covers review requests for 100 orders a month and has no photo reviews or Q&A.
- Video reviews, AI review summary and API integration are limited to the Enterprise plan.
- Loyalty is a separate $29 a month plan and referrals a separate $19 a month plan, not part of the review plans.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$7.20
A month to start. There is a free plan too
Rivyo has a free plan. Paid plans start at $7.20 per month, billed annually ($9 billed monthly).
Indie
$0
Unlimited product reviews, CSV imports, automated review requests for 100 orders a month, review replies and Google rich snippets.
Starter
$7.20
per month, 500 orders, billed annually ($9 monthly)
Photo reviews, Q&A, store reviews, a smart review form, reminder emails and review booster campaigns.
Business
$11.20
per month, 1,000 orders, billed annually ($14 monthly)
Adds review rewards and coupons, product grouping, Google Shopping integration, advanced moderation and QR code review collection.
Enterprise
$15.20
per month, unlimited orders, billed annually ($19 monthly)
Unlimited orders and emails and video reviews, plus AI review summary, headless and API integration and priority support.
The free plan
Indie plan: unlimited product reviews and CSV review imports, with review requests for up to 100 orders a month.
Trying it first
7-day free trial, linked from the pricing page
Read from rivyo.com on Nov 13, 2026.
Ways to pay less
Annual discount
20% lower price on annual billing
The pricing page shows each review plan at 20% less per month when billed annually, for example Starter at $7.20 instead of $9.
Stated on rivyo.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Product reviews, loyalty points and referrals for Shopify stores. Here is what it does, as its own site describes it, and what it covers: AI features, marketing automation, online store, review collection.
Reviews, photos, Q&A, review rewards, marketplace imports and Google snippets, spread across the plans.
- Product and store reviews
- Star ratings and written reviews on product pages, plus store-level reviews on the Starter plan and above.
- Photo and video reviews
- Customers can attach photos on Starter and above (three per review, five on Business). Video reviews are listed on the top plan.
- Automated review requests
- Emails go out after an order, with reminders and one-time campaigns to past customers on paid plans.
- Q&A and review rewards
- Shoppers can ask questions on product pages. Business adds coupons and rewards for customers who leave a review.
- Imports from marketplaces
- Reviews can be imported from Amazon and AliExpress, from 100 on the free plan up to unlimited on Enterprise, and from CSV files.
- Loyalty and referrals add-ons
- Points-based loyalty and referral programs are sold as their own plans on the same pricing page.
Where it runs
- Web
What it works with
- Klaviyo
- PageFly
- SEOAnt
- Dondy
- Shopify Flow
- Weglot
- Slack
Rivyo is made by Rivyo.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
62/63
Other customer review tools it is graded above
Rivyo's GPA of 3.0 is higher than 62 of the 63 other customer review tools we grade, and level with 1.
It stands best on value for money (A, above 59 of 63) and worst on ease of use (C, above 0).
Its paid plans start at $7.20 a month, against a middle price of $29 for the category: 6 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 64 customer review tools we grade, cut by the letter each got. Rivyo’s own letter is outlined.
- AValue for moneyAbove 59 of 63
- BFree plan and trialAbove 58 of 63
- BFeaturesAbove 34 of 63
- CEase of useAbove 0 of 63
- BPlatforms and integrationsAbove 12 of 63
Price against what you get
Each dot is one of 51 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Rivyo is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Rivyo you would be making checkout, card payments and sales tax handled for you. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 3.0 is higher than 62 of the 63 other customer review tools we grade. It costs $86.40 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- Checkout, card payments and sales tax handled for you.
- Email sent in volume that still reaches the inbox.
- It plugs into other products, Klaviyo, PageFly and SEOAnt among them.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Rivyo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Judge.me, Loox, Stamped and Opinew
The 4 tools Rivyo is most often weighed against, with where each one differs from it.
- 3.0GPA
Judge.me
Free plan · from $15/mo
Product reviews for Shopify stores with a free plan and one paid tier.
- Rivyo also covers marketing automation and online store.
- 2.2GPA
Loox
Free plan · from $49.99/mo
Photo and video product reviews with referrals for Shopify stores.
- Rivyo also covers marketing automation and online store.
- 1.8GPA
Stamped
From $23/mo
Product reviews, Q&A and a loyalty program for online stores.
- Rivyo has a free plan. Stamped does not.
- Rivyo also covers marketing automation and online store.
- Stamped also covers reports.
- 2.4GPA
Opinew
Free trial · from $19/mo
Product review collection and display app for Shopify stores.
- Rivyo has a free plan. Opinew does not, though it has a free trial.
- Rivyo also covers marketing automation.
- Opinew also covers sMS marketing and schema markup.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Rivyo free?
Rivyo has a free plan. Indie plan: unlimited product reviews and CSV review imports, with review requests for up to 100 orders a month.
How much does Rivyo cost?
Rivyo lists 4 plans. Indie: $0.
What platforms does Rivyo work on?
Rivyo is available on Web.
Does Rivyo offer any discounts?
Rivyo publicly lists the following: 20% lower price on annual billing.
Does Rivyo have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Rivyo is listed for Web.
Does Rivyo have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Rivyo is listed for Web.
Is Rivyo open source?
Rivyo is not described as open source on its own site, as read on Nov 13, 2026.
What does Rivyo integrate with?
Rivyo's listing names Klaviyo, PageFly, SEOAnt, Dondy, Shopify Flow, Weglot and Slack.
Does Rivyo have a free trial?
Yes. 7-day free trial, linked from the pricing page.
Who makes Rivyo?
Rivyo is made by a company of the same name.
What are the alternatives to Rivyo?
The closest alternatives to Rivyo in our directory are Judge.me, Loox, Stamped and Opinew.
How does Rivyo compare with other customer review tools?
Rivyo's GPA of 3.0 is higher than 62 of the 63 other customer review tools we grade, and level with 1.
Is Rivyo good value for money?
ToolGPA grades Rivyo A for value for money. Its paid plans start at $7.20 a month, against a middle price of $29 for the category: 6 of the 50 others that charge start lower.
Could I make my own version of Rivyo?
To replace Rivyo you would be making checkout, card payments and sales tax handled for you.
Where this guide comes from
The prices, plans, platforms and features were read from Rivyo’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Rivyo's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Rivyo. Prices change, so check rivyo.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Rivyo, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/rivyo
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Rivyo: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/rivyo
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/rivyo/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Rivyo, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 64 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Common Ninja Insider's GuideNo-code embeddable widgets, including review and testimonial walls2.8 GPA
- Junip Insider's GuideProduct reviews for Shopify brands at flat prices with no order caps2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Rivyo’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Rivyo is a trademark of its owner, and this guide is not made, paid for or approved by Rivyo. Prices and plans change: check rivyo.com before you buy.