The Vitals Insider’s Guide
Everything we know about Vitals in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Vitals
The Insider’s Guide
One Shopify app bundling reviews, upsells, email, popups and more
Every plan, grade, refund rule and rival among customer review tools, read from Vitals’s own pages.
Made by Appsolve SRL · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Vitals’s own pages, its app-store listings and our grades. Every fact in it is on Vitals’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 28 of the 63 other customer review tools we grade
Vitals is a Shopify app that groups more than 40 store tools in one subscription, including product reviews and review request emails, upsells, popups, email marketing, back-in-stock alerts and visitor recordings. The monthly price is set by the number of orders the store had in the last 30 days.
To get you started, here are 9 things to know about Vitals, taken from its own pages and our grades.
- 1
Best for Shopify stores that want reviews inside a 40-app bundle
It's Shopify only, reviews are one part of a bigger package, and the bill rises as your orders do.
- 2
Paid plans start at $29.99 a month
As its pricing page puts it: $29.99 per month for up to 200 orders.
- 3
You can try it first
7-day free trial on every plan
- 4
It runs on Web
Web.
- 5
Reviews and review requests
Collect product reviews and send review request emails; it can also import reviews from Judge.me, Loox, Yotpo, Stamped, Growave, Ryviu, AliExpress, Amazon and CSV files.
- 6
Upsells and bundles
Offer upsells and product bundles from the same subscription, with no limit on widgets.
- 7
Email marketing and popups
Capture sign-ups with popups and sync them to Klaviyo, Mailchimp or Omnisend.
- 8
A 2.2 GPA, above 28 of 63
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Vitals you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
Vitals at a glance
- Pricing
- Free trial, from $29.99 per month for up to 200 orders
- Free plan
- No
- Free trial
- 7-day free trial on every plan
- Runs on
- Web
- Made by
- Appsolve SRL
- Category
- Customer Review Tools
- Our grade
- 2.2 GPA, fair
The report card
Best for Shopify stores that want reviews inside a 40-app bundle
Vitals bundles more than 40 Shopify tools, reviews among them, in one subscription priced by your orders. Starter is $29.99 a month for up to 200 orders. It's Shopify only, reviews are one part of a bigger package, and the bill rises as your orders do.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Starter is $29.99 a month for up to 200 orders, near the category's $29 middle. Growth is $79, Pro $179 and Enterprise $299. |
| Free plan and trial | D | A 7-day free trial on every plan, and the listing doesn't say if a card is needed. No free plan. |
| Features | B | Reviews and request emails, upsells, popups, email marketing, recordings and a Vitals MCP. It covers the reviews job inside a bigger package. |
| Ease of use | C | No rating on record, and with 40+ tools there's more to switch on and sort out. |
| Platforms and integrations | B | Shopify only, with Klaviyo, Mailchimp, Omnisend, Judge.me, Loox and Yotpo connections. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Vitals is for
- Fits if you run a Shopify store and want reviews plus other store tools in one bill
- Works for stores that'd rather replace several apps with one
Who it is not for
- Skip it if you're not on Shopify, because it runs only there
- Pricey if your orders grow: the plan follows orders in the last 30 days, up to $299 a month
- Watch out: Back in Stock texts start on Growth at $79
- Not for you if you want only a reviews tool, since reviews are one part of a bundle
Good to know
Good for
- Shopify stores that want to replace several single-purpose apps with one
- Small stores whose order volume keeps the bill low
Worth knowing
- Runs only on Shopify.
- The plan is chosen by orders in the last 30 days, so the bill rises as the store grows.
- Back in Stock texts (SMS) start on the Growth plan.
- Reviews are one part of a larger bundle, not a standalone reviews product.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$29.99
A month to start
Vitals is a paid product with a free trial, starting at $29.99 per month for up to 200 orders.
Starter
$29.99
per month for up to 200 orders in 30 days
All 40+ apps, reviews and review request emails, 24/7 live chat support and a free store review call.
Growth
$79
per month for 201 to 1,000 orders in 30 days
Everything in Starter plus Back in Stock texts, priority support and a store audit and setup call.
Pro
$179
per month for 1,001 to 5,000 orders in 30 days
Adds app migration and full setup, a dedicated account manager and a monthly performance report.
Enterprise
$299
per month for 5,001+ orders in 30 days
Everything in Pro plus custom changes done for you.
Trying it first
7-day free trial on every plan
Read from vitals.app on Nov 13, 2026.
Ways to pay less
Other savings
Free on development stores
Development, partner test and Shopify trial stores get every Vitals app free.
Stated on vitals.app
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
One Shopify app bundling reviews, upsells, email, popups and more. Here is what it does, as its own site describes it, and what it covers: email campaigns, sMS marketing, session replay, popups, review collection.
Reviews and request emails, upsells, popups, email marketing, recordings and a Vitals MCP.
- Reviews and review requests
- Collect product reviews and send review request emails; it can also import reviews from Judge.me, Loox, Yotpo, Stamped, Growave, Ryviu, AliExpress, Amazon and CSV files.
- Upsells and bundles
- Offer upsells and product bundles from the same subscription, with no limit on widgets.
- Email marketing and popups
- Capture sign-ups with popups and sync them to Klaviyo, Mailchimp or Omnisend.
- Visitor recordings and heatmaps
- Included on every plan alongside push notifications and an order tracker.
- Vitals MCP
- Run the app from Claude, ChatGPT or Shopify Sidekick through its MCP connection.
Where it runs
- Web
What it works with
- Klaviyo
- Mailchimp
- Omnisend
- Judge.me
- Loox
- Yotpo
- GemPages
- PageFly
Vitals is made by Appsolve SRL.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
28/63
Other customer review tools it is graded above
Vitals's GPA of 2.2 is higher than 28 of the 63 other customer review tools we grade, and level with 6.
It stands best on features (B, above 34 of 63) and worst on free plan and trial (D, above 21).
Its paid plans start at $29.99 a month, against a middle price of $29 for the category: 28 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 64 customer review tools we grade, cut by the letter each got. Vitals’s own letter is outlined.
- CValue for moneyAbove 15 of 63
- DFree plan and trialAbove 21 of 63
- BFeaturesAbove 34 of 63
- CEase of useAbove 0 of 63
- BPlatforms and integrationsAbove 12 of 63
Price against what you get
Each dot is one of 51 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Vitals is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Vitals you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
It costs $359.88 a year.
What you could make
- Review collection and popups: an app builder makes these well.
What you could not
- Newsletters sent to thousands of people that still reach the inbox.
- Texts to thousands of numbers, registered with the carriers.
- Recordings of what each visitor did on your pages.
- It plugs into other products, Klaviyo, Mailchimp and Omnisend among them.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Vitals’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Judge.me, Loox, Yotpo, Okendo and Stamped
The 5 tools Vitals is most often weighed against, with where each one differs from it.
- 3.0GPA
Judge.me
Free plan · from $15/mo
Product reviews for Shopify stores with a free plan and one paid tier.
- Judge.me has a free plan. Vitals does not, though it has a free trial.
- Vitals also covers email campaigns, sMS marketing, session replay and popups.
- 2.2GPA
Loox
Free plan · from $49.99/mo
Photo and video product reviews with referrals for Shopify stores.
- Loox has a free plan. Vitals does not, though it has a free trial.
- Vitals also covers email campaigns, sMS marketing, session replay and popups.
- 2.4GPA
Yotpo
Free plan · from $15/mo
Product reviews, photo UGC and loyalty for online stores.
- Yotpo has a free plan. Vitals does not, though it has a free trial.
- Vitals also covers email campaigns, sMS marketing, session replay and popups.
- 2.0GPA
Okendo
Free plan · from $19/mo
Product reviews for Shopify brands, with loyalty, quizzes and surveys.
- Okendo has a free plan. Vitals does not, though it has a free trial.
- Vitals also covers email campaigns, sMS marketing, session replay and popups.
- Okendo also covers surveys.
- 1.8GPA
Stamped
From $23/mo
Product reviews, Q&A and a loyalty program for online stores.
- Vitals also covers email campaigns, sMS marketing, session replay and popups.
- Stamped also covers reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Vitals free?
No, Vitals is a paid product, but you can try it first. 7-day free trial on every plan.
How much does Vitals cost?
Vitals lists 4 plans. Starter: $29.99 per month for up to 200 orders in 30 days.
What platforms does Vitals work on?
Vitals is available on Web.
Does Vitals offer any discounts?
Vitals publicly lists the following: Free on development stores.
Does Vitals have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Vitals is listed for Web.
Does Vitals have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Vitals is listed for Web.
Is Vitals open source?
Vitals is not described as open source on its own site, as read on Nov 13, 2026.
What does Vitals integrate with?
Vitals's listing names Klaviyo, Mailchimp, Omnisend, Judge.me, Loox, Yotpo, GemPages and PageFly.
Who makes Vitals?
Vitals is made by Appsolve SRL.
What are the alternatives to Vitals?
The closest alternatives to Vitals in our directory are Judge.me, Loox, Yotpo, Okendo and Stamped.
How does Vitals compare with other customer review tools?
Vitals's GPA of 2.2 is higher than 28 of the 63 other customer review tools we grade, and level with 6.
Is Vitals good value for money?
ToolGPA grades Vitals C for value for money. Its paid plans start at $29.99 a month, against a middle price of $29 for the category: 28 of the 50 others that charge start lower.
Could I make my own version of Vitals?
To replace Vitals you would be making newsletters sent to thousands of people that still reach the inbox.
Where this guide comes from
The prices, plans, platforms and features were read from Vitals’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Vitals's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Appsolve SRL. Prices change, so check vitals.app before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Vitals, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/vitals
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Vitals: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/vitals
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/vitals/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Vitals, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 64 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Rivyo Insider's GuideProduct reviews, loyalty points and referrals for Shopify stores3.0 GPA
- Common Ninja Insider's GuideNo-code embeddable widgets, including review and testimonial walls2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Vitals’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Vitals is a trademark of its owner, and this guide is not made, paid for or approved by Appsolve SRL. Prices and plans change: check vitals.app before you buy.