The Reputon Insider’s Guide
Everything we know about Reputon in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Reputon
The Insider’s Guide
Shopify app that emails buyers asking for Google or Trustpilot reviews
Every plan, grade, refund rule and rival among customer review tools, read from Reputon’s own pages.
Made by Reputon · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Reputon’s own pages, its app-store listings and our grades. Every fact in it is on Reputon’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 35 of the 63 other customer review tools we grade
Reputon makes a set of Shopify apps for store reputation. Its Customer Reviews app sends review request emails after delivery that point buyers to Google, Trustpilot, Facebook, Yelp and other platforms, and routes unhappy buyers to a private feedback form. Pricing is by emails sent per month, with a free plan.
To get you started, here are 9 things to know about Reputon, taken from its own pages and our grades.
Review links and email templates have to be set up.
- 1
Best for review request emails for a Shopify shop
It only collects reviews on other platforms, so showing them on your product pages needs a separate paid widget app.
- 2
Paid plans start at $9.99 a month
As its pricing page puts it: $9.99 per month for 150 review emails.
- 3
There is a free plan
Beginner plan: 50 review request emails a month, customizable templates, multiple review links, a bad-review filter and email stats.
- 4
It runs on Web
Web.
- 5
Review request emails
Sends an email after an order is delivered, linking the buyer to a review form on the platform you choose, with templates and send timing you set.
- 6
Several review platforms
Supports Google, Trustpilot, Facebook, Yelp, Amazon, Reviews.io, SmartCustomer and any platform with a custom review link, with the traffic split between them.
- 7
Bad-review filter
Asks for a private rating first and sends unhappy customers to a feedback form instead of the public review page.
- 8
A 2.4 GPA, above 35 of 63
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Reputon you could make: review collection. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
Reputon at a glance
- Pricing
- Free plan, from $9.99 per month for 150 review emails
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web
- Made by
- Reputon
- Category
- Customer Review Tools
- Our grade
- 2.4 GPA, fair
The report card
Best for review request emails for a Shopify shop
Reputon sends review request emails after Shopify orders, with a free plan of 50 emails a month. It only collects reviews on other platforms, so showing them on your product pages needs a separate paid widget app.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Lite is $9.99 a month for 150 emails, inside the cheapest quarter ($15) for review tools, and there is a free plan. |
| Free plan and trial | C | Free for 50 review request emails a month. A shop with any real order volume will hit that quickly. |
| Features | C | Review request emails, several review platforms, a bad-review filter and analytics. It does not host product reviews on your store, and past-order import is paid. |
| Ease of use | C | No store rating on record. Review links and email templates have to be set up. |
| Platforms and integrations | B | Web, as a Shopify app, with Shopify Flow, AfterShip, Google Reviews, Trustpilot and Facebook links. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Reputon is for
- Fits if you run a Shopify shop and want review requests by email
- Works for shops that send under 50 orders a month
Who it is not for
- Skip it if you are not on Shopify, as it runs only there
- Not for you if you want reviews shown on product pages, as that is a separate widget app
- Tight if you ship over 50 orders a month on the free plan
- Watch out: past-order CSV import, the HTML editor and the branded email domain need paid plans
Good to know
Good for
- Shopify stores that want more Google or Trustpilot reviews
- Stores that want unhappy buyers sent to private feedback first
- Small stores that can start on 50 emails a month at no cost
Worth knowing
- It collects reviews on other platforms; it does not host product reviews on your store pages. Reputon sells separate widget apps for that.
- It runs only on Shopify, and the free plan stops at 50 emails a month.
- Past-order CSV import, the HTML editor and the branded email domain need paid plans.
- Reputon sells its other apps (widgets, importers) as separate listings with their own pricing.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$9.99
A month to start. There is a free plan too
Reputon has a free plan. Paid plans start at $9.99 per month for 150 review emails.
A shop with any real order volume will hit that quickly.
Beginner
$0
50 emails a month, templates, multiple review links, bad-review filter, email stats and AI email localization.
Lite
$9.99
per month for 150 emails
Adds an HTML email editor, CSV import, send-time option and skipping POS orders. Extra emails cost $1 per 15.
Standard
$24.99
per month for 500 emails
Adds sending frequency control, an email blacklist and delivered or order-tag triggers. Extra emails cost $5 per 100.
Advanced
$49.99
per month for 1,500 emails
Adds a branded email domain, AfterShip integration and VIP support. Extra emails cost $5 per 150.
Larger volumes
$99.99
per month for 5,000 emails
Advanced features; steps go to $149 for 10,000, $225 for 20,000, $399 for 50,000 and $599 for 100,000 emails.
The free plan
Beginner plan: 50 review request emails a month, customizable templates, multiple review links, a bad-review filter and email stats.
Read from reputon.com on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Shopify app that emails buyers asking for Google or Trustpilot reviews. Here is what it does, as its own site describes it, and what it covers: AI features, review collection.
Review request emails, several review platforms, a bad-review filter and analytics.
- Review request emails
- Sends an email after an order is delivered, linking the buyer to a review form on the platform you choose, with templates and send timing you set.
- Several review platforms
- Supports Google, Trustpilot, Facebook, Yelp, Amazon, Reviews.io, SmartCustomer and any platform with a custom review link, with the traffic split between them.
- Bad-review filter
- Asks for a private rating first and sends unhappy customers to a feedback form instead of the public review page.
- Past orders and imports
- Import earlier orders from a CSV file to ask customers who bought before the app was installed. CSV import starts on the Lite plan.
- Email analytics
- Shows open rate, click rate and review conversion so templates can be compared.
- AI email localization
- Sends the request in the customer's language; the Shopify listing shows it on the free plan.
Where it runs
- Web
What it works with
- Shopify
- Shopify Flow
- AfterShip
- Google Reviews
- Trustpilot
Reputon is made by Reputon.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
35/63
Other customer review tools it is graded above
Reputon's GPA of 2.4 is higher than 35 of the 63 other customer review tools we grade, and level with 19.
It stands best on value for money (B, above 46 of 63) and worst on features (C, above 0).
Its paid plans start at $9.99 a month, against a middle price of $29 for the category: 8 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 64 customer review tools we grade, cut by the letter each got. Reputon’s own letter is outlined.
- BValue for moneyAbove 46 of 63
- CFree plan and trialAbove 26 of 63
- CFeaturesAbove 0 of 63
- CEase of useAbove 0 of 63
- BPlatforms and integrationsAbove 12 of 63
Price against what you get
Each dot is one of 51 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Reputon is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Reputon you could make: review collection. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
It costs $119.88 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- It plugs into other products, Shopify, Shopify Flow and AfterShip among them.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Reputon’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Grade.us, Trustindex, EmbedSocial, Trustmary and Stamped
The 5 tools Reputon is most often weighed against, with where each one differs from it.
- 2.4GPA
Grade.us
Free trial · from $99/mo
White-label review management for agencies and local businesses.
- Reputon has a free plan. Grade.us does not, though it has a free trial.
- Grade.us also covers reports.
- 2.6GPA
Trustindex
Free plan · from $65/yr
Review widgets, review requests and rich snippets for sites.
- Trustindex also covers email campaigns, qR codes and schema markup.
- 2.2GPA
EmbedSocial
Free plan · from $24/mo
Widgets that show Google, Facebook and other reviews on any website.
- 2.0GPA
Trustmary
Free plan · from $191/mo
Collect customer reviews and feedback, and show them on your site.
- Trustmary also covers surveys, reports, AI search visibility and schema markup.
- 1.8GPA
Stamped
From $23/mo
Product reviews, Q&A and a loyalty program for online stores.
- Reputon has a free plan. Stamped does not.
- Stamped also covers reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
12
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Reputon free?
Reputon has a free plan. Beginner plan: 50 review request emails a month, customizable templates, multiple review links, a bad-review filter and email stats.
How much does Reputon cost?
Reputon lists 5 plans. Beginner: $0.
What platforms does Reputon work on?
Reputon is available on Web.
Does Reputon have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Reputon is listed for Web.
Does Reputon have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Reputon is listed for Web.
Is Reputon open source?
Reputon is not described as open source on its own site, as read on Nov 13, 2026.
What does Reputon integrate with?
Reputon's listing names Shopify, Shopify Flow, AfterShip, Google Reviews, Trustpilot and Facebook.
Who makes Reputon?
Reputon is made by a company of the same name.
What are the alternatives to Reputon?
The closest alternatives to Reputon in our directory are Grade.us, Trustindex, EmbedSocial, Trustmary and Stamped.
How does Reputon compare with other customer review tools?
Reputon's GPA of 2.4 is higher than 35 of the 63 other customer review tools we grade, and level with 19.
Is Reputon good value for money?
ToolGPA grades Reputon B for value for money. Its paid plans start at $9.99 a month, against a middle price of $29 for the category: 8 of the 50 others that charge start lower.
Could I make my own version of Reputon?
The plain part of Reputon you could make: review collection. What surrounds it you could not.
Where this guide comes from
The prices, plans, platforms and features were read from Reputon’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Reputon's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Reputon. Prices change, so check reputon.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Reputon, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/reputon
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Reputon: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/reputon
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/reputon/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Reputon, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 64 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Rivyo Insider's GuideProduct reviews, loyalty points and referrals for Shopify stores3.0 GPA
- Common Ninja Insider's GuideNo-code embeddable widgets, including review and testimonial walls2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Reputon’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Reputon is a trademark of its owner, and this guide is not made, paid for or approved by Reputon. Prices and plans change: check reputon.com before you buy.