Bazaarvoice review (2026): is it worth it?
Ratings, reviews and shopper content for brands and retailers
Black Friday: is there a Bazaarvoice sale?
Bazaarvoice report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for big brands and retailers syndicating reviews
Bazaarvoice is a ratings and reviews platform for brands and retailers, with a network that syndicates reviews to retail sites. No prices are published, several features sit on higher packages, and it is sold through sales rather than signed up for.
Who Bazaarvoice is for
- Fits if you are a brand that wants reviews syndicated to retailers
- Works for large catalogues where a sales-led setup is expected
Who Bazaarvoice is not for
- Skip it if you want to see prices first, because every product says 'Customized to your needs'
- Not for you if you want a free plan or trial, as none is listed
- Tight if you want Q&A or text-message collection, which need Advanced or above
- Watch out: sampling, creator marketing, insights and the AI product are separate offerings
- Watch out: AI-powered insights for Enterprise are listed as rolling out around August 2026
Why Bazaarvoice gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo prices are published: every product on the pricing page says 'Customized to your needs'. That puts it in the middle by default, with nothing to compare.
- FFree plan and trialNo free plan or trial is listed, so nothing is free.
- BFeaturesRatings and reviews, Q&A, social galleries, a retail syndication network and reports. Q&A and text-message collection need Advanced, and APIs, SDKs and syndication need Enterprise.
- CEase of useNo store rating on record. It is sold through a sales process and set up with the vendor.
- BPlatforms and integrationsWeb, with Shopify and Instagram integrations and APIs and mobile SDKs on Enterprise. No desktop or phone app.
What these grades rest on. Graded from this listing, whose facts were read from Bazaarvoice's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Bazaarvoice? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/bazaarvoice#review"><img src="https://toolgpa.com/badge/bazaarvoice.svg" alt="Bazaarvoice: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Bazaarvoice stands among customer review tools
Bazaarvoice's GPA of 2.0 is higher than 6 of the 34 other customer review tools we grade, and level with 7.
It stands best on features (B, above 14 of 34) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 35 customer review tools we grade, cut by the letter each got. Bazaarvoice’s own letter is outlined.
- CValue for moneyAbove 9 of 34, level with 15
- FFree plan and trialAbove 0 of 34, level with 10
- BFeaturesAbove 14 of 34, level with 20
- CEase of useAbove 0 of 34, level with 33
- BPlatforms and integrationsAbove 3 of 34, level with 31
Keep Bazaarvoice, or make your own?
Keep it
The plain part of Bazaarvoice you could make: review collection and reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 21 of the 34 other customer review tools grade higher.
What you could make
- Review collection and reports: an app builder makes these well.
What you could not
- It plugs into other products, Shopify and Instagram among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Bazaarvoice’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Bazaarvoice?
Bazaarvoice is a user-generated content platform for brands and retailers, headquartered in Austin, Texas. Its portfolio is split into Source, Display and Amplify: collecting ratings, reviews, photos and video, showing them on product pages and galleries, and distributing them to a network of retailers. Every product is priced to the customer, with no published figures.
Worth knowing
- No prices are published: every product on the pricing page says 'Customized to your needs'.
- Questions and answers need Advanced or above, and text message collection also needs Advanced; APIs, mobile SDKs and retail syndication need Enterprise.
- Sampling, creator marketing, ambassadors, insights and the AI product are separate offerings, not part of the Ratings & Reviews packages.
- The comparison table lists AI-powered insights for Enterprise as rolling out around August 2026.
Key features
- Ratings and reviews
- Review submission forms, request emails, customizable templates, product catalog management and translated content are included in every Ratings & Reviews package.
- Package tiers
- Ratings & Reviews comes as Essentials, Advanced and Enterprise. Questions and answers and text message collection start at Advanced, while APIs, mobile SDKs and retail syndication are Enterprise.
- Social commerce galleries
- Photo and video galleries with product tagging, with shoppable media, Instagram sourcing and rights detection in higher packages.
- Retail syndication network
- Reviews can be shared to a network the vendor puts at 2,300+ retailers and platforms, a feature of the Enterprise package.
- Sampling and creator marketing
- Sampling campaigns draw on the Influenster community of 9M+ product enthusiasts, and creator marketing and ambassador programs are sold separately.
- Insights and reports
- UGC program insights and conversion reports come with Ratings & Reviews, and a separate product reports on sentiment, advocates and competitors across the network.
Bazaarvoice pricing
We could not confirm Bazaarvoice’s current pricing from its own site, so we are not listing plans here. See bazaarvoice.com for current prices.
Works with
Bazaarvoice alternatives
- Bazaarvoice vs Yotpo
Free plan · from $15/mo
- Bazaarvoice vs Feefo
From $200/mo
- Bazaarvoice vs Trustpilot
Free plan · from $99/mo
- Bazaarvoice vs REVIEWS.io
Free trial · from $23/mo
Common questions
Does Bazaarvoice have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Bazaarvoice is listed for Web.
Does Bazaarvoice have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Bazaarvoice is listed for Web.
Is Bazaarvoice open source?
Bazaarvoice is not described as open source on its own site, as read on Nov 12, 2026.
Does Bazaarvoice have an API?
Yes. Bazaarvoice offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.