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The Bazaarvoice Insider’s Guide

Everything we know about Bazaarvoice in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

Bazaarvoice

The Insider’s Guide

Ratings, reviews and shopper content for brands and retailers

Bazaarvoice, as pictured on bazaarvoice.com

Every plan, grade, refund rule and rival among customer review tools, read from Bazaarvoice’s own pages.

Made by Bazaarvoice · checked Nov 12, 2026 · toolgpa.com

2.0GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Bazaarvoice’s own pages, its app-store listings and our grades. Every fact in it is on Bazaarvoice’s page too, where it is kept up to date. Checked Nov 12, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

2.0

GPA, above 17 of the 63 other customer review tools we grade

Bazaarvoice is a user-generated content platform for brands and retailers, headquartered in Austin, Texas. Its portfolio is split into Source, Display and Amplify: collecting ratings, reviews, photos and video, showing them on product pages and galleries, and distributing them to a network of retailers. Every product is priced to the customer, with no published figures.

To get you started, here are 7 things to know about Bazaarvoice, taken from its own pages and our grades.

No prices are published, several features sit on higher packages, and it is sold through sales rather than signed up for.
From our report card of Bazaarvoice
  1. 1

    Best for big brands and retailers syndicating reviews

    Bazaarvoice is a ratings and reviews platform for brands and retailers, with a network that syndicates reviews to retail sites.

  2. 2

    It runs on Web

    Web.

  3. 3

    Ratings and reviews

    Review submission forms, request emails, customizable templates, product catalog management and translated content are included in every Ratings & Reviews package.

  4. 4

    Package tiers

    Ratings & Reviews comes as Essentials, Advanced and Enterprise. Questions and answers and text message collection start at Advanced, while APIs, mobile SDKs and retail syndication are Enterprise.

  5. 5

    Social commerce galleries

    Photo and video galleries with product tagging, with shoppable media, Instagram sourcing and rights detection in higher packages.

  6. 6

    A 2.0 GPA, above 17 of 63

    That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.

  7. 7

    Keep it

    The plain part of Bazaarvoice you could make: review collection and reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.

Bazaarvoice at a glance

Pricing
Paid
Free plan
No
Free trial
None stated
Runs on
Web
Made by
Bazaarvoice
Category
Customer Review Tools
Our grade
2.0 GPA, fair

The report card

Best for big brands and retailers syndicating reviews

Bazaarvoice is a ratings and reviews platform for brands and retailers, with a network that syndicates reviews to retail sites. No prices are published, several features sit on higher packages, and it is sold through sales rather than signed up for.

ToolGPA report cardBazaarvoiceGraded Nov 12, 2026
SubjectGradeComment
Value for moneyCNo prices are published: every product on the pricing page says 'Customized to your needs'. That puts it in the middle by default, with nothing to compare.
Free plan and trialFNo free plan or trial is listed, so nothing is free.
FeaturesBRatings and reviews, Q&A, social galleries, a retail syndication network and reports. Q&A and text-message collection need Advanced, and APIs, SDKs and syndication need Enterprise.
Ease of useCNo store rating on record. It is sold through a sales process and set up with the vendor.
Platforms and integrationsBWeb, with Shopify and Instagram integrations and APIs and mobile SDKs on Enterprise. No desktop or phone app.
Grade point averageFair, out of 4.02.0

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Bazaarvoice is for

  • Fits if you are a brand that wants reviews syndicated to retailers
  • Works for large catalogues where a sales-led setup is expected

Who it is not for

  • Skip it if you want to see prices first, because every product says 'Customized to your needs'
  • Not for you if you want a free plan or trial, as none is listed
  • Tight if you want Q&A or text-message collection, which need Advanced or above
  • Watch out: sampling, creator marketing, insights and the AI product are separate offerings
  • Watch out: AI-powered insights for Enterprise are listed as rolling out around August 2026

Good to know

Good for

  • Large brands that want their reviews to appear on many retailer sites
  • Retailers that need moderation, localization and APIs
  • Teams that also want sampling and creator content in the same program

Worth knowing

  • No prices are published: every product on the pricing page says 'Customized to your needs'.
  • Questions and answers need Advanced or above, and text message collection also needs Advanced; APIs, mobile SDKs and retail syndication need Enterprise.
  • Sampling, creator marketing, ambassadors, insights and the AI product are separate offerings, not part of the Ratings & Reviews packages.
  • The comparison table lists AI-powered insights for Enterprise as rolling out around August 2026.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

Bazaarvoice's current pricing could not be confirmed from its own site.

No prices are published: every product on the pricing page says 'Customized to your needs'.
From our grade for value for money

We could not confirm Bazaarvoice’s current prices from its own site, so this guide lists no plans. bazaarvoice.com has them.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

1

Place it runs: Web

Ratings, reviews and shopper content for brands and retailers. Here is what it does, as its own site describes it, and what it covers: public API, AI features, reports, review collection.

Ratings and reviews, Q&A, social galleries, a retail syndication network and reports.
From our grade for features
Ratings and reviews
Review submission forms, request emails, customizable templates, product catalog management and translated content are included in every Ratings & Reviews package.
Package tiers
Ratings & Reviews comes as Essentials, Advanced and Enterprise. Questions and answers and text message collection start at Advanced, while APIs, mobile SDKs and retail syndication are Enterprise.
Social commerce galleries
Photo and video galleries with product tagging, with shoppable media, Instagram sourcing and rights detection in higher packages.
Retail syndication network
Reviews can be shared to a network the vendor puts at 2,300+ retailers and platforms, a feature of the Enterprise package.
Sampling and creator marketing
Sampling campaigns draw on the Influenster community of 9M+ product enthusiasts, and creator marketing and ambassador programs are sold separately.
Insights and reports
UGC program insights and conversion reports come with Ratings & Reviews, and a separate product reports on sentiment, advocates and competitors across the network.

Where it runs

  • Web

What it works with

  • Shopify
  • Instagram

Bazaarvoice is made by Bazaarvoice.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

17/63

Other customer review tools it is graded above

Bazaarvoice's GPA of 2.0 is higher than 17 of the 63 other customer review tools we grade, and level with 10.

It stands best on features (B, above 34 of 63) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 64 customer review tools we grade, cut by the letter each got. Bazaarvoice’s own letter is outlined.

  • CValue for moneyAbove 15 of 63
  • FFree plan and trialAbove 0 of 63
  • BFeaturesAbove 34 of 63
  • CEase of useAbove 0 of 63
  • BPlatforms and integrationsAbove 12 of 63

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

The plain part of Bazaarvoice you could make: review collection and reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.

That makes this kind of software worth paying for, not this one in particular: 36 of the 63 other customer review tools grade higher.

What you could make

  • Review collection and reports: an app builder makes these well.

What you could not

  • It plugs into other products, Shopify and Instagram among them, and has an API.
  • AI features, unless you pay a model provider for each request yourself.
  • The depth: we grade its features B, which means it covers the whole job.

What this rests on. Bazaarvoice’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

PowerReviews, Yotpo, Feefo, Trustpilot and REVIEWS.io

The 5 tools Bazaarvoice is most often weighed against, with where each one differs from it.

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

11

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Bazaarvoice free?

No. Bazaarvoice is a paid product.

What platforms does Bazaarvoice work on?

Bazaarvoice is available on Web.

Does Bazaarvoice have an Android app?

No Android app was listed when its pages were read on Nov 12, 2026. Bazaarvoice is listed for Web.

Does Bazaarvoice have an iPhone app?

No iPhone app was listed when its pages were read on Nov 12, 2026. Bazaarvoice is listed for Web.

Is Bazaarvoice open source?

Bazaarvoice is not described as open source on its own site, as read on Nov 12, 2026.

Does Bazaarvoice have an API?

Yes. Bazaarvoice offers a public API, according to its own site.

What does Bazaarvoice integrate with?

Bazaarvoice's listing names Shopify and Instagram. A listing names up to eight integrations, so it may connect to more.

Who makes Bazaarvoice?

Bazaarvoice is made by a company of the same name.

What are the alternatives to Bazaarvoice?

The closest alternatives to Bazaarvoice in our directory are PowerReviews, Yotpo, Feefo, Trustpilot and REVIEWS.io.

How does Bazaarvoice compare with other customer review tools?

Bazaarvoice's GPA of 2.0 is higher than 17 of the 63 other customer review tools we grade, and level with 10.

Could I make my own version of Bazaarvoice?

The plain part of Bazaarvoice you could make: review collection and reports.

Where this guide comes from

The prices, plans, platforms and features were read from Bazaarvoice’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Bazaarvoice's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Bazaarvoice. Prices change, so check bazaarvoice.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

7,721

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 7,721

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Bazaarvoice: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/bazaarvoice

Know someone choosing between customer review tools?

Send them this guide: toolgpa.com/tools/bazaarvoice/guide

ToolGPA elsewhere: youtube.com/@toolgpa

See our other guides

The best-graded customer review tools after Bazaarvoice, each with an Insider's Guide of its own.

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Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Bazaarvoice’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Bazaarvoice is a trademark of its owner, and this guide is not made, paid for or approved by Bazaarvoice. Prices and plans change: check bazaarvoice.com before you buy.