Element vs Rocket.Chat

Element

• Governments and regulated organizations that self-host encrypted chat
• Organizations that need air-gapped deployments
• Groups that want to federate with other Matrix servers
• Individuals and communities who want a free encrypted messenger

Rocket.Chat

• Organizations that must host chat themselves for data sovereignty
• Small teams of up to 50 that can run their own server
• Government and defense groups that need air-gapped deployment
• Agencies that federate with partners over the Matrix protocol

Element

• No prices are published: Enterprise is priced per seat per month and Sovereign per deployment, both through sales, and Enterprise starts from 100 users.
• The free Community server edition covers 1 to 100 users and, the vendor says, is not intended for production in commercial environments.
• For organizations, the pricing page lists only self-hosted and air-gapped deployments; it does not list a plan hosted by Element.
• Whitelabelled apps and the cross domain gateway are sold as add-ons.

Rocket.Chat

• Paid plan prices are not published; Commercial, Government and Defense are quoted by sales.
• Starter stops at 50 users, cannot be deployed air-gapped and has community support only, with no option to buy support.
• The Community edition has core messaging only and 100 concurrent users, and the vendor says it is not suited to business-critical production use.
• The free options are self-managed, so the team installs and maintains the server; Rocket.Chat-run hosting comes with paid plans.

Element

End-to-end encryption by default

The platform is end-to-end encrypted by default, including voice and video, and devices are verified by QR code or an emoji string.

Rooms and messaging

Rooms organize team discussions, with threads, read receipts, attachments, voice messages, polls, reactions, invite-only private rooms and unlimited history.

Element Call

End-to-end encrypted voice and video for 1:1 and group conversations. Element Call is also included in the free Community server edition.

Matrix federation

Built on the Matrix open standard, so separate organizations can communicate across servers and frontends. Administrators can enable or block federation.

Element Server Suite

The self-hosted backend. Pro adds the Synapse Pro homeserver, auto-scaling, high availability, an admin interface, LDAP and SCIM integration, and auditing.

Widgets and integrations

Interactive apps can be embedded in rooms, including a whiteboard (NeoBoard) and project management tools such as OpenProject and Jira, alongside bots.

Rocket.Chat

Channels, direct messages and threads

Channels, groups, direct messages and threaded discussions with multimedia and file sharing, searchable message history, read receipts and an interface in 64 languages.

Deployment on your own terms

Workspaces run on-premises, in a private or sovereign cloud, or on Rocket.Chat's dedicated hosting. Air-gapped deployment is available on paid plans only.

Identity and access controls

Active Directory and LDAP authentication, single sign-on, multi-factor authentication and role-based access control are included from the free Starter plan.

Encryption and data policies

End-to-end encryption can be switched on for messages and files, alongside data retention policies, data loss prevention and content moderation.

Video through integrations

Calls connect through Pexip, Jitsi, BigBlueButton, Google Meet or Zoom on Starter. The Community edition supports Jitsi and BigBlueButton only.

Federation, apps and API

Matrix protocol federation links separate organizations in shared channels, and the Marketplace, Apps Engine and open API cover custom apps and integrations.

Element

• Community$0

  Self-hosted Element Server Suite Community: open source under AGPL, for 1 to 100 users, with Element Call. Not meant for commercial production use.

• EnterpriseCustom

  Self-hosted Element Server Suite Pro from 100 users, priced per seat per month through sales: Synapse Pro, SSO, LDAP, auditing and SLA-backed support.

• SovereignCustom

  Air-gapped Element Server Suite Pro, priced per deployment, with a dedicated mobile push gateway and no dependence on internet connectivity.

Rocket.Chat

• Starter$0

  Self-managed workspace for up to 50 users with SSO, LDAP, multi-factor authentication, end-to-end encryption and community-only support.

• Community$0

  Open-source (MIT) edition with core messaging only, up to 100 concurrent users and push notifications capped at 10,000 a month.

• CommercialCustom

  For commercial enterprises: on-premises, private cloud or dedicated cloud hosting, high availability and regulatory compliance features.

• GovernmentCustom

  For public sector agencies: on-premises or sovereign cloud deployment, tamper-evident audit logs, retention policies and Matrix federation.

• DefenseCustom

  For defense and intelligence: air-gapped deployment, DoD ATO up to IL6, FIPS 140-3 validated cryptography and clearance-based access control.