RingCentral vs Yeastar (2026): which should you pick?
As of Nov 13, 2026, we pick RingCentral: it is first in our ranking of business phone systems, and it grades higher too, 3.0 against 2.6.
Checked Nov 2, 2026 and Nov 12, 2026 · graded Oct 17, 2026 and Nov 12, 2026 by ToolGPA
RingCentral grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
RingCentral
Cloud phone system with texting, fax, video meetings and team chat
Which one is for you
Pick RingCentral if
- Fits if you want calls, fax, meetings and chat from one company on one bill
- Works for Microsoft Teams shops that want RingCentral calling inside Teams
Look elsewhere if
- Tight if you text customers a lot, with 25 texts a person a month on Core
- Pricey if you add the extras: AI Receptionist from $39, SMS Booster $25, Call Queues Booster $35
- Not for you if you want to try texting first, since it isn't in the free trial
- Tight if you want calls recorded automatically or logged in a CRM, as both need Advanced at $25
- Watch out: listed prices are for 1-5 users, they change for 6-100, and texting needs TCR registration that may carry fees
Pick Yeastar if
- Fits if you want to run a PBX in your own cloud or on site
- Works for businesses that want to keep their existing SIP trunk and IP phones
Look elsewhere if
- Skip it if you want prices up front, because none appear on the pages read
- Not for you if you want cloud or software on the Standard plan, which is appliance only
- Tight if you need hot standby on the cloud edition, which does not offer it
- Watch out: part of the platform, such as NovoOne, is aimed at service providers
- Watch out: the trial covers the Cloud PBX only
How we grade them
| 3.0GPARingCentralVery good | 2.6GPAYeastarGood | |
|---|---|---|
| Value for money | C$20 a head for a team of five on Core, billed yearly ($30 monthly), which is the price for 1-5 users. That's just past this category's dearer quarter ($19.99), so middle of the road. Automatic recording and CRM links need Advanced at $25. | CNo price is published; the site shows a feature comparison and a trial instead, so it sits at the middle. |
| Free plan and trial | CA 14-day free trial for new subscribers, with texting left out of it. No free plan, and the listing doesn't say whether the trial needs a card. | CA 30-day free trial of the Cloud PBX with no credit card. No free plan. |
| Features | BUnlimited US and Canada calls, phone menus, call queues, fax, 300-person video meetings, team chat and an AI assistant for call notes. That's the whole phone job, though Core's 25 texts a person a month is stingy. | BQueues, wallboards, outbound dialing, a shared inbox for chat, SMS and WhatsApp, AI transcripts and 500+ IP phone models. Nothing in the listing is missing from the phone job; hot standby is not offered on the cloud edition. |
| Ease of use | A4.83 from about 78,000 App Store ratings, above the 4.7 from 1,000 ratings that an A needs. | CNo store rating on record. A PBX has phones, trunks and extensions to configure. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with Salesforce, HubSpot, Zendesk, ServiceNow, Microsoft Teams, Google Workspace and Slack on the integrations list. | AWeb, Mac, Windows, iOS and Android clients and a Chrome extension, plus Microsoft Teams, Outlook, Zoho CRM, Oracle Opera and WhatsApp. |
| Best for | calls, texts, fax and meetings in one app | IT teams that run their own phone system |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: RingCentral and Yeastar. How we grade
Where they differ
- RingCentral also covers team chat.
- Yeastar also covers whatsApp messaging.
At a glance
| RingCentral | Yeastar | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $20 per user / month for 1-5 users, billed annually ($30 billed monthly) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial for new subscribers, up to five users and two desk phones; texting is not included in the trial | 30-day free trial of the Cloud PBX, with no credit card required. |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | RingCentral | Xiamen Yeastar Digital Technology Co., Ltd. |
| Price read from | ringcentral.com | Not confirmed |
| Checked | Nov 2, 2026 | Nov 12, 2026 |
Worth knowing
RingCentral
- The listed prices are for 1-5 users; the page switches to other prices for 6-100 users, and 100+ users must contact sales.
- Automatic call recording and CRM integrations need Advanced; Core records calls on demand only.
- Add-ons are extra: AI Receptionist from $39, Business SMS Booster $25 and Call Queues Booster $35, as shown on the pricing page.
- Texting needs TCR registration, which may carry fees, and is not available during the free trial.
Yeastar
- No prices are published on the pages read; the site shows a feature comparison and a free trial instead.
- The Standard plan is appliance-only; the software and cloud editions need the Enterprise or Ultimate plan.
- Hot standby needs an extra redundancy server and does not apply to the cloud edition.
- Part of the platform, such as NovoOne, is aimed at service providers rather than single businesses.
Key features
RingCentral
- Calling and numbers
- Unlimited calling within the US and Canada. The plan includes one company number; each extra local or toll-free number costs $4.99 a month.
- Business texting
- Texts from the business number: 25 per user a month on Core, 100 on Advanced and 200 on Ultra and the bundle. SMS needs carrier (TCR) registration first.
- Call menus and routing
- Multi-level phone menus, call queues and rules by business hours or availability, managed for several locations from one admin portal.
- Video meetings, chat and fax
- The same app runs video meetings for up to 300 people, team messaging with file sharing, and fax from the business number.
- AI assistant
- Included at no extra cost: real-time call and meeting notes, transcription, meeting summaries, and help writing and translating messages.
- AI Receptionist
- Answers calls around the clock, handles FAQs, books appointments and routes callers to staff. An add-on starting at $39, included in the AI Customer Engagement Bundle.
Yeastar
- Three editions
- The P-Series PBX runs as an appliance on the Standard plan, and as an appliance, software or cloud service on the Enterprise and Ultimate plans.
- Linkus UC clients
- Web, iOS and Android, Windows and macOS clients plus a Chrome extension for calls, team chat, meetings and call recordings.
- Call center and outbound dialing
- Queues, wallboards, agent coaching and call recording, with progressive, power and agentless auto-dialing for outbound campaigns.
- Shared customer inbox
- Website live chat, SMS, WhatsApp and Facebook messages arrive in one inbox, with bulk messaging for outreach.
- Built-in AI
- Call transcription and summaries, voicemail-to-text, text-to-speech prompts and an AI receptionist for greetings and routing.
- Phones and SIP trunks
- The cloud edition lists compatibility with 500+ IP phone models and 210+ SIP trunk providers so existing numbers can be kept.
Plans
RingCentral
Core$20
per user / month, billed annually ($30 billed monthly)
Price for 1-5 users. Unlimited US and Canada calling, on-demand call recording, 100 toll-free minutes, 25 texts per user a month, 300-person meetings and MCP connectors.
Advanced$25
per user / month, billed annually ($35 billed monthly)
Price for 1-5 users. Adds CRM integrations, multiple sites, automatic call recording, reports, 1,000 toll-free minutes and 100 texts per user a month.
Ultra$35
per user / month, billed annually ($45 billed monthly)
Price for 1-5 users. Adds 10,000 toll-free minutes, 200 texts per user a month, RingCentral Webinar, historical and real-time insights and unlimited storage.
AI Customer Engagement BundleCustom
Everything in Ultra plus AI Receptionist, AI Conversation Expert call scoring and coaching, automatic call summaries and the SMS and call queue boosters.
Yeastar
Pricing could not be confirmed. See yeastar.com.
Ways to pay less
RingCentral
- Annual discount
Save up to 33% by paying annually
The pricing page lists Core at $20 per user a month billed annually against $30 billed monthly, Advanced at $25 against $35, and Ultra at $35 against $45.
Yeastar
No public discounts listed.
Common questions
Which is cheaper, RingCentral or Yeastar?
As of Nov 12, 2026, RingCentral starts at $20 per user / month for 1-5 users, billed annually ($30 billed monthly), and Yeastar has no price we could confirm.
Which has a free plan, RingCentral or Yeastar?
As of Nov 12, 2026, neither RingCentral nor Yeastar has a free plan. Both have a free trial.
Which platforms do RingCentral and Yeastar run on?
As of Nov 12, 2026, only Yeastar lists a browser extension. Both list a web app and macOS, Windows, iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.