Sangoma vs Telnyx (2026): which should you pick?
As of Nov 13, 2026, Sangoma grades higher than Telnyx: 1.8 against 1.6 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Sangoma grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Sangoma if
- Fits if you want a phone system you can run in the cloud, on site or both
- Works for buyers who already deal with a reseller or partner
Look elsewhere if
- Skip it if you want a price before you talk to anyone, as none is published
- Not for you if you want a simple signup, since every deployment is quoted
- Too light for a quick comparison: the line covers Business Voice, Switchvox, CX and SIP trunking
- Watch out: some features, such as Starbox survivability, belong to higher bundles like Business Voice Plus
- Watch out: no free plan or trial is listed
Pick Telnyx if
- Fits if you are a developer who wants to put calling and texting into your own product
- Works for teams that want to pay per minute and per message instead of per seat
Look elsewhere if
- Not for you if you want a phone system with desk phones or a per-user plan, as there is none
- Skip it if you have no developer, because setup needs code
- Watch out: monthly cost depends on volume and destination, with carrier fees and taxes on top
- Watch out: short codes cost $1,000 a month, and 800 numbers need a 12-month term at $40 a month after a $500 fee
- Watch out: Growth and Enterprise are minimum spends of $2,000 and $5,000 a month
How we grade them
| 1.8GPASangomaWeak | 1.6GPATelnyxWeak | |
|---|---|---|
| Value for money | CNo price is published, so it sits at the category's middle. Every deployment is quoted. | CNumbers start at $1 a month and the rest is per minute or per message, so cost follows volume and has no per-user comparison. Growth needs $2,000 a month of spend and Enterprise $5,000. |
| Free plan and trial | FNo free plan and no trial appears on the pages read. | FNo free plan and no trial on record; pay as you go starts at a $0 monthly minimum. |
| Features | CCalling, messaging, video meetings, a contact center, AI features and the TeamHub app. Some items, such as Starbox survivability, only come with higher bundles. | CNumbers, voice API, SIP trunking, SMS, MMS, WhatsApp and voice AI agents. It is a platform, and there is no ready-made phone system on top. |
| Ease of use | CNo store rating on record. Choosing between Business Voice, Switchvox, CX and SIP trunking is part of the work. | DNo store rating on record. Setup needs development work against its API. |
| Platforms and integrations | BWeb, Windows, Mac, iOS and Android, plus Microsoft Teams, Outlook and Google Calendar links. No API is listed. | BWeb console and an API, with 2 integrations on record. No phone or desktop app. |
| Best for | organisations that buy phones through a partner | a developer building voice and messaging into an app |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Sangoma and Telnyx. How we grade
Where they differ
- Sangoma also covers transcription, team chat and video calls.
- Telnyx also covers AI support agent, online fax and whatsApp messaging.
In commonWebAI featuresBusiness phone lineBusiness texting
At a glance
| Sangoma | Telnyx | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $1 per phone number / month, plus per-minute and per-message usage |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Sangoma US Inc. | Telnyx LLC |
| Price read from | Not confirmed | telnyx.com |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Sangoma
- No prices are published; every deployment is quoted through a sales call or a partner.
- The product line is wide (Business Voice, Switchvox, CX, SIP trunking), so a buyer has to match a product to a need.
- Some items, such as Starbox survivability, belong to higher bundles such as Business Voice Plus.
Telnyx
- It is an API platform: there is no ready-made desk phone system or per-user plan, so setup needs development work.
- Voice, SMS and number charges are per use, so monthly cost depends on volume and destination, with carrier fees and taxes on top.
- The Growth plan needs $2,000 a month of spend and Enterprise $5,000; both are minimums rather than flat fees.
- Short codes cost $1,000 a month and 800 numbers need a 12-month term at $40 a month after a $500 one-time fee.
Key features
Sangoma
- Three deployment models
- Cloud UCaaS, a hybrid setup with on-site survivability, and an on-premises system built on Switchvox.
- Calling and messaging
- The cloud platform lists calling with DIDs, SMS, E911, visual voicemail, and group and one-to-one messaging.
- Video meetings
- HD video meetings with up to 120 participants and 12-hour sessions on the cloud platform.
- Contact center
- A departmental contact center with routing, reporting and agent coaching, and Sangoma CX as a separate contact-center product.
- AI features
- AI call and meeting summaries, voicemail summaries, and Sonella, an AI voice agent that answers calls.
- TeamHub app
- A collaboration app for Windows, macOS, iOS, Android and the web, included with Sangoma UCaaS subscriptions.
Telnyx
- Phone numbers
- Local, toll-free and international numbers from one inventory, with voice and SMS on the same line. Adding SMS and MMS to a number costs $0.10 a month.
- Voice API and SIP trunking
- Programmable calling billed per minute, with SIP trunking rates from $0.0032 a minute, plus recording, conferencing and call transfer as options.
- SMS, MMS and WhatsApp
- Messaging is priced per message part, from $0.004 for SMS, plus carrier fees. WhatsApp calling on a Telnyx number is listed from $0.0025 a minute.
- Voice AI agents
- AI voice agents combine orchestration, speech to text and text to speech in one per-minute rate, listed from $0.05 a minute.
- Carrier network
- Telnyx describes itself as a licensed carrier on its own backbone, with voice and number coverage in 130+ countries.
Plans
Sangoma
Pricing could not be confirmed. See sangoma.com.
Telnyx
Pay as you go$0
per month minimum, with usage billed per use
Every product at its published rate with no minimum spend and no platform fee. Local and toll-free numbers start at $1 a month.
Growth$2,000
per month minimum spend
15% off voice, messaging and numbers, plus automatic volume discounts as usage grows. Other products stay at published rates.
Enterprise$5,000
per month minimum spend
Custom contracts, custom rates and dedicated support at volume. Sold through sales.
Common questions
Which is cheaper, Sangoma or Telnyx?
As of Nov 12, 2026, Sangoma has no price we could confirm, and Telnyx starts at $1 per phone number / month, plus per-minute and per-message usage.
Which has a free plan, Sangoma or Telnyx?
As of Nov 12, 2026, neither Sangoma nor Telnyx has a free plan.
Which platforms do Sangoma and Telnyx run on?
As of Nov 12, 2026, only Sangoma lists macOS, Windows, iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.