Tray.ai vs Workato (2026): which should you pick?

Pick Tray.ai if

• Fits if you join many business systems and want agents on them
• Makes sense if you want a card-free trial to measure your own usage

Look elsewhere if

• Pricey if usage grows, as past the plan it is $1.00 per compute unit at list
• Not for you if you want iPaaS prices, because a quote is built from expected Task usage
• Watch out: the agent builder and MCP gateway are add-ons, not in the base plans
• Watch out: on Team, HIPAA, SSO and regional hosting are add-ons

Pick Workato if

• Fits if you're a larger company wiring together many business apps
• Makes sense if you want separate development, test and production environments for automations

Look elsewhere if

• Skip it if you want a price on the page: every edition is quoted through sales
• Tight if you're on the entry edition, with 1 concurrency in Standard
• Watch out: RPA, Private Link and advanced security are sold separately
• Not for you if you want a simple tool for one person, as it's built for company-wide programmes
• Watch out: the free sign-up button comes with no stated length or limits, so check before relying on it

Tray.ai

• The iPaaS plans have no published prices; a quote is built from expected Task usage, and usage above the plan is settled at a true-up.
• Merlin Agent Builder and Agent Gateway for MCP are add-ons, not included in the base plans.
• On Team, HIPAA, SSO, regional hosting and on-premise connectivity are add-ons; Enterprise includes them.
• Helix usage beyond the plan is billed at $1.00 per HCU at list.

Workato

• No prices are published: every edition is quoted through sales, so no starting price is shown here.
• The page says plan structures can differ by contract terms and by when a customer joined.
• Concurrency, on-premise agents and log retention are capped per edition (for example 1 concurrency in Standard, 15 in Enterprise MCP).
• Optional add-ons such as RPA, Private Link and advanced security are sold separately.

Tray.ai

Merlin Agent Builder

A no-code builder for agents with guardrails, audit logs, knowledge ingestion, an agent hub and Slack and Teams deployment. It is a paid add-on.

Agent Gateway for MCP

Publishes apps, databases and APIs as governed MCP tools with access control and observability. It is a paid add-on.

Automation and integration

Process automation, data integration and API management, built on a drag-and-drop builder or in code, across 6,000+ apps, databases and APIs.

Tray Helix

Takes apps and integrations built with Claude Code, Codex or Cursor to production on a managed runtime with credentials and an owner recorded for each app.

Governance and observability

Audit trails, insights and log retention are part of the platform, with longer retention on higher plans.

Usage-based pricing

The iPaaS charges per Task (one operation on a piece of data), with no per-user or per-connection fees.

Workato

Application integration

The Standard edition covers application integration and process automation, with recipe lifecycle management and separate development, test and production environments.

MCP servers and gateway

Business MCP adds pre-built MCP servers, an AI/MCP gateway and an Enterprise Skill builder on top of Standard.

Data and API tools

Business MCP also lists data integration (ETL, ELT, reverse ETL) and an API platform; Enterprise MCP adds data pipelines and event streams.

Agent Studio

Workato ONE, the top edition, adds Agent Studio, a knowledge base and an employee assistant with enterprise search.

On-premise connectivity

Higher editions include on-premise agents (OPAs): 3 in Business MCP, 10 in Enterprise MCP and 30 in Workato ONE.

Security controls

SAML SSO, MFA and role-based access control come with Standard; Enterprise MCP adds data masking, activity audit and hourly key rotation.

Tray.ai

• Helix Builder Edition$50

  per workspace / month

  Unlimited builders, end users and apps. Usage is billed at $1.00 per Helix Compute Unit (HCU), or at committed rates.

• iPaaS ProCustom

  For specific use cases: 3 workspaces, 7-day insights and log retention, 6,000+ apps and services. Quoted from expected usage.

• iPaaS TeamCustom

  For a department: 20 workspaces, 30-day insights, log retention management and Guardian Log Masking, with all add-ons available.

• iPaaS EnterpriseCustom

  Unlimited workspaces, 180-day insights, advanced on-premise, SSO, HIPAA, regional hosting, log streaming and data engineering.

Workato

Pricing could not be confirmed. See workato.com.