Assembled vs Legion (2026): which should you pick?
As of Nov 13, 2026, Assembled and Legion share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on whether you care more about features, where Assembled grades higher, or value for money, where Legion does.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Assembled
Forecasting and scheduling for customer support teams, human and AI
Which one is for you
Pick Assembled if
- Fits if you run a support team and want forecasts and schedules from one tool
- Works for teams planning staffing across human and AI agents
Look elsewhere if
- Pricey if you want AI scheduling or swaps, which start on Pro at $45 per agent
- Skip it if you roster restaurants or shops, as it's for contact centers
- Watch out: a platform fee is added and its amount is not shown
- Watch out: AI Agents ($0.65 per conversation) and AI Copilot ($35 a month) are sold separately
Pick Legion if
- Fits if you run a large hourly workforce across many sites
- Works for a business that will go through a demo and a sales process
Look elsewhere if
- Skip it if you run one small site, as the site is built for large hourly workforces
- Not for you if you want a price list, as none is published
- Watch out: on-demand pay runs through a partner, Stream
- Too light for anyone who needs to know the phone platforms, as iOS and Android are not named
How we grade them
| 1.8GPAAssembledWeak | 1.8GPALegionWeak | |
|---|---|---|
| Value for money | DCore is $25 per agent a month, but AI scheduling, ML forecasting and shift swaps start on Pro at $45, plus a platform fee that is not stated. That is above the category's dearer quarter of $37.50. | CNo price or plan is published, so there is nothing to set against the $5.65 middle of the category. |
| Free plan and trial | FNothing free is listed: no free plan and no trial on the pages we read. | FNo free plan and no trial. The site sends you to a demo. |
| Features | BForecasting, scheduling, real-time adherence, automated time off and planning for human and AI agents. It covers the job for support teams. | CLabour planning, schedule optimisation, time and attendance, an employee app and AI tools. It is built for large hourly workforces, so a small single-site business is a poor match. |
| Ease of use | CNo store rating on record. It needs a platform fee quote, integrations and an onboarding process. | CNo store rating on record. An enterprise rollout needs set-up and integrations. |
| Platforms and integrations | BWeb, with integrations such as Amazon Connect, Dixa, evaluagent, Slack and Confluence, plus API access on Enterprise. No desktop app on the listing. | BWeb, with eight integrations and partners listed. The site mentions a mobile app but not which phones. |
| Best for | customer support and contact-center teams | workforce management for large hourly teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Assembled and Legion. How we grade
Where they differ
- Legion also covers time clock.
At a glance
| Assembled | Legion | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | $25 per agent / month, plus a platform fee | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Assembled | Legion Technologies, Inc. |
| Price read from | assembled.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Assembled
- Workforce management is priced per agent plus a platform fee that the page does not state; a quote is needed.
- The page does not say whether the per-agent prices are billed monthly or annually.
- AI Agents start at $0.65 per conversation and AI Copilot at $35 per month, both sold separately.
- Built for support and contact-center teams, not hourly retail or restaurant rostering.
Legion
- No prices or plans are published; the site sends visitors to schedule a demo.
- It is described as built for enterprise teams managing large hourly workforces, not small single-site businesses.
- The site mentions a mobile app and a desktop browser but does not name iOS or Android, so only the web version is listed.
- On-demand pay (Legion InstantPay) runs through a partner, Stream.
Key features
Assembled
- Forecasting
- Machine-learning forecasts for each support channel, with N-week, seasonal and Prophet options or an uploaded forecast.
- Schedule building
- Recurring templates on every plan; AI-powered schedule generation and shift swaps start on Pro.
- Real-time management
- Adherence monitoring and intraday adjustments, with live and historical staffing analytics.
- Automated time off
- Pro and above approve or deny time-off requests against staffing needs and SLA thresholds.
- Human and AI planning
- Workforce plans can cover both human agents and the vendor's AI agents, which are sold as a separate product.
Legion
- Labor planning
- Forecast demand and plan, allocate and model labor against budgets, adjusting when conditions change.
- Schedule optimization
- Automatically balances demand, budgets, workforce rules, availability and employee preferences so managers review a schedule rather than build one.
- Time and attendance
- Connects schedules and timekeeping from punch to payroll and surfaces exceptions. Partner time clocks from Accu-Time Systems, GT Clocks and Synel integrate.
- Employee app
- One app for schedules, availability, time off, shift pickup, swaps, messaging and Legion InstantPay on-demand pay.
- Agentic AI
- AI agents take approved actions within rules and guardrails that the customer sets, such as managed scheduling and assistants for managers.
- Control Center
- Staffing rules, operating requirements and policies can be updated by the customer without an IT ticket or a consultant project.
Plans
Assembled
WFM Core$25
per agent / month, plus a platform fee
Essential scheduling, time tracking, real-time adherence monitoring and staffing analytics.
WFM Pro$45
per agent / month, plus a platform fee
Adds AI schedule generation, ML forecasting, event optimizations, automated time off, shift swaps and QA reporting.
WFM Enterprise$75
per agent / month, plus a platform fee
Everything in Pro plus custom API integrations, white-glove onboarding, an account manager and a shared Slack channel.
Legion
Pricing could not be confirmed. See legion.co.
Ways to pay less
Assembled
- Nonprofit
Flexible pricing for non-profits
The pricing FAQ says non-profits can get flexible pricing and should contact the team; no figure is given.
Legion
No public discounts listed.
Common questions
Which is cheaper, Assembled or Legion?
As of Nov 13, 2026, Assembled starts at $25 per agent / month, plus a platform fee, and Legion has no price we could confirm.
Which has a free plan, Assembled or Legion?
As of Nov 13, 2026, neither Assembled nor Legion has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.