Assembled vs Workforce.com (2026): which should you pick?
As of Nov 13, 2026, Assembled and Workforce.com share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on whether you care more about features, where Assembled grades higher, or value for money, where Workforce.com does.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Assembled
Forecasting and scheduling for customer support teams, human and AI
Which one is for you
Pick Assembled if
- Fits if you run a support team and want forecasts and schedules from one tool
- Works for teams planning staffing across human and AI agents
Look elsewhere if
- Pricey if you want AI scheduling or swaps, which start on Pro at $45 per agent
- Skip it if you roster restaurants or shops, as it's for contact centers
- Watch out: a platform fee is added and its amount is not shown
- Watch out: AI Agents ($0.65 per conversation) and AI Copilot ($35 a month) are sold separately
Pick Workforce.com if
- Fits if you want scheduling, time tracking and payroll from one company
- Works for a team that can say its headcount range and ask for a quote
Look elsewhere if
- Skip it if you want a posted price, as every plan is a quote
- Watch out: four packages are sold apart, All-in-One, Scheduling, Payroll and HR
- Watch out: the US, Canada and UK sites are separate, so check the one for your country
- Not for you if you need to know the phone platforms, as no store listing is named
How we grade them
| 1.8GPAAssembledWeak | 1.8GPAWorkforce.comWeak | |
|---|---|---|
| Value for money | DCore is $25 per agent a month, but AI scheduling, ML forecasting and shift swaps start on Pro at $45, plus a platform fee that is not stated. That is above the category's dearer quarter of $37.50. | CNo price is published. Every plan is a Request Pricing button, and the form asks for headcount, so nothing sits against the $5.65 middle. |
| Free plan and trial | FNothing free is listed: no free plan and no trial on the pages we read. | FNo free plan and no trial on record, so you pay before you use it. |
| Features | BForecasting, scheduling, real-time adherence, automated time off and planning for human and AI agents. It covers the job for support teams. | CScheduling, labour forecasting, time and attendance, payroll, HR and compliance help. The packages are sold apart, so you buy the parts you need. |
| Ease of use | CNo store rating on record. It needs a platform fee quote, integrations and an onboarding process. | CNo store rating on record. Staff, rules and payroll have to be set up first. |
| Platforms and integrations | BWeb, with integrations such as Amazon Connect, Dixa, evaluagent, Slack and Confluence, plus API access on Enterprise. No desktop app on the listing. | BWeb, with eight integrations listed. An employee app is mentioned but no store listing is named. |
| Best for | customer support and contact-center teams | scheduling with payroll and HR |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Assembled and Workforce.com. How we grade
Where they differ
- Assembled also covers reports.
- Workforce.com also covers payroll, time clock, applicant tracking and employee records.
At a glance
| Assembled | Workforce.com | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | $25 per agent / month, plus a platform fee | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Assembled | Workforce.com |
| Price read from | assembled.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Assembled
- Workforce management is priced per agent plus a platform fee that the page does not state; a quote is needed.
- The page does not say whether the per-agent prices are billed monthly or annually.
- AI Agents start at $0.65 per conversation and AI Copilot at $35 per month, both sold separately.
- Built for support and contact-center teams, not hourly retail or restaurant rostering.
Workforce.com
- No prices are published; every plan on the pricing page has a Request Pricing button.
- The quote form asks for employee range, from 1-20 up to 500+, so cost depends on headcount.
- Four packages are sold: All-in-One, Scheduling, Payroll and HR. The site has separate United States, Canada and UK versions.
- The pages read mention an employee app but no iOS or Android store listing, so only the web version is listed.
Key features
Assembled
- Forecasting
- Machine-learning forecasts for each support channel, with N-week, seasonal and Prophet options or an uploaded forecast.
- Schedule building
- Recurring templates on every plan; AI-powered schedule generation and shift swaps start on Pro.
- Real-time management
- Adherence monitoring and intraday adjustments, with live and historical staffing analytics.
- Automated time off
- Pro and above approve or deny time-off requests against staffing needs and SLA thresholds.
- Human and AI planning
- Workforce plans can cover both human agents and the vendor's AI agents, which are sold as a separate product.
Workforce.com
- Employee scheduling
- Builds schedules and manages shifts, with an employee app, communications and announcements to keep staff informed.
- Labor forecasting
- Staffing levels are guided by sales, foot traffic and similar data, and POS integrations such as Clover and Epos Now feed sales into schedules.
- Time and attendance
- Captures hours, breaks and time off on timesheets, with wage and hour automation to calculate pay rates for payroll.
- Payroll and benefits
- The Payroll product lists full-service payroll, tax filing and benefits management, with integrations to ADP and Gusto for teams that keep their payroll elsewhere.
- HR tools
- Onboarding and offboarding, an HRIS with self-service, performance management and applicant tracking.
- Compliance help
- The site lists Fair Workweek, California and Florida compliance pages, WOTC and an attendance points system.
Plans
Assembled
WFM Core$25
per agent / month, plus a platform fee
Essential scheduling, time tracking, real-time adherence monitoring and staffing analytics.
WFM Pro$45
per agent / month, plus a platform fee
Adds AI schedule generation, ML forecasting, event optimizations, automated time off, shift swaps and QA reporting.
WFM Enterprise$75
per agent / month, plus a platform fee
Everything in Pro plus custom API integrations, white-glove onboarding, an account manager and a shared Slack channel.
Workforce.com
Pricing could not be confirmed. See workforce.com.
Ways to pay less
Assembled
- Nonprofit
Flexible pricing for non-profits
The pricing FAQ says non-profits can get flexible pricing and should contact the team; no figure is given.
Workforce.com
No public discounts listed.
Common questions
Which is cheaper, Assembled or Workforce.com?
As of Nov 13, 2026, Assembled starts at $25 per agent / month, plus a platform fee, and Workforce.com has no price we could confirm.
Which has a free plan, Assembled or Workforce.com?
As of Nov 13, 2026, neither Assembled nor Workforce.com has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.