Bettermode vs Khoros (2026): which should you pick?

Pick Bettermode if

• Fits if you want a community on your own domain and have a budget above $149 a month
• Works for companies running a support or customer community with Q&A

Look elsewhere if

• Pricey if you outgrow Starter: it jumps from $149 to $1,500 a month
• Tight if you have a big group: Starter caps members at 10,000 and collaborators at 5
• Watch out: Premium has no published price and is sold through sales
• Skip it if you want to sell courses, as there is no built-in course checkout

Pick Khoros if

• Fits if you run a large brand community and buy through a sales team
• Works for companies that want community and social listening from one vendor

Look elsewhere if

• Skip it if you want a price before you talk to anyone, because none is published
• Not for you if you want self-serve sign-up or a free try, as none was found
• Not for you if you are a small team, as it is aimed at enterprises
• Watch out: the old khoros.com address now redirects to khoros.ai

Bettermode

• The jump from Starter ($149 a month) to Growth ($1,500 a month) is steep, and AI search and webhooks sit behind it.
• Plans cap members and collaborators: 10,000 and 5 on Starter.
• Premium has no published price and is sold through sales.
• There is no built-in course checkout; it is a community platform.

Khoros

• No prices are published; every plan is sold through sales, so cost could not be verified.
• Aimed at enterprise customers; no self-serve sign-up or free plan was found on the site.
• The old khoros.com address now redirects to khoros.ai.

Bettermode

Core community apps

Q&A, discussion, events and polls are included on every plan, plus private messaging and chat.

Your own domain

Runs on a custom domain, with the Bettermode credit removed, from the entry plan.

Ask AI and federated search

Growth adds AI-based answers and search across connected sources.

API, webhooks and sandbox

Starter has limited API access; Growth adds full API, webhooks and a sandbox environment.

Single sign-on options

Social login on Starter, OAuth2 and JWT on Growth, SAML on Premium.

Enterprise controls

Premium lists an audit log, a security and legal review and a SOC II claim.

Khoros

Aurora AI community platform

A branded community where customers ask and answer questions, with AI-assisted self-service aimed at deflecting support tickets.

Automated moderation

Lists automated moderation, gamification and lifecycle management for community members.

Community analytics

Surfaces trends, sentiment and signals from community activity.

Iris AI social management

Handles publishing, scheduling and engagement routing across social channels.

Social listening

Monitors social sources in 187 languages, according to the vendor.

Bettermode

• Starter$149

  per month, billed yearly ($199 monthly)

  Up to 10,000 members and 5 collaborators; Q&A, discussion, events and polls, custom domain, limited API access.

• Growth$1,500

  per month, billed yearly ($1,750 monthly)

  Up to 25,000 members and 10 collaborators; adds Ask AI and federated search, webhooks, OAuth2 and JWT.

• PremiumCustom

  100,000+ members and 20+ collaborators; adds a design studio, custom CMS, SAML, a 99.9% uptime SLA and a customer success manager.

Khoros

Pricing could not be confirmed. See khoros.com.

Bettermode

• Annual discount

  Save up to 25% with yearly billing

  The pricing page lists yearly rates below monthly ones, for example $149 against $199 for Starter, and says savings are up to 25%.

Khoros

No public discounts listed.