Khoros review (2026): is it worth it?
Enterprise community and social media platform with AI tools
Black Friday: is there a Khoros sale?
Khoros report card
Weak · out of 4.0 · graded Nov 12, 2026
Best for enterprise communities and social media
Khoros is an enterprise community and social media platform with AI tools. Every plan goes through sales, no price is published, and there is no self-serve sign-up, so a small team can't try it or price it.
Who Khoros is for
- Fits if you run a large brand community and buy through a sales team
- Works for companies that want community and social listening from one vendor
Who Khoros is not for
- Skip it if you want a price before you talk to anyone, because none is published
- Not for you if you want self-serve sign-up or a free try, as none was found
- Not for you if you are a small team, as it is aimed at enterprises
- Watch out: the old khoros.com address now redirects to khoros.ai
Why Khoros gets a 1.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo price is published and every plan is sold through sales, so the cost is unverified and graded in the middle.
- FFree plan and trialNo free plan or self-serve trial was found on the site.
- CFeaturesAn AI community platform, automated moderation, analytics, AI social management and listening. It covers the job, but is aimed at enterprise customers.
- CEase of useNo store rating on record. An enterprise rollout with a sales process and a setup project.
- CPlatforms and integrationsWeb only, and the pages read name no integrations.
What these grades rest on. Graded from this listing, whose facts were read from Khoros's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/khoros#review"><img src="https://toolgpa.com/badge/khoros.svg" alt="Khoros: 1.6 GPA on ToolGPA" width="196" height="56"></a>Where Khoros stands among course and community platforms
Khoros's GPA of 1.6 is higher than 0 of the 41 other course and community platforms we grade, and level with 3.
It stands best on value for money (C, above 9 of 41) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 42 course and community platforms we grade, cut by the letter each got. Khoros’s own letter is outlined.
- CValue for moneyAbove 9 of 41, level with 25
- FFree plan and trialAbove 0 of 41, level with 4
- CFeaturesAbove 0 of 41, level with 26
- CEase of useAbove 4 of 41, level with 34
- CPlatforms and integrationsAbove 0 of 41, level with 5
Keep Khoros, or make your own?
Keep it
To replace Khoros you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 38 of the 41 other course and community platforms grade higher.
What you could not
- A search engine with an AI model behind it.
- A members' space with posts, chat and events that people keep coming back to.
What this rests on. Khoros’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Khoros?
Khoros sells two products to large brands: Aurora AI, an online community platform used for customer self-service, and Iris AI, a social media publishing and listening product. The company says it serves 300+ enterprise communities. It publishes no prices and works through sales.
Worth knowing
- No prices are published; every plan is sold through sales, so cost could not be verified.
- Aimed at enterprise customers; no self-serve sign-up or free plan was found on the site.
- The old khoros.com address now redirects to khoros.ai.
Key features
- Aurora AI community platform
- A branded community where customers ask and answer questions, with AI-assisted self-service aimed at deflecting support tickets.
- Automated moderation
- Lists automated moderation, gamification and lifecycle management for community members.
- Community analytics
- Surfaces trends, sentiment and signals from community activity.
- Iris AI social management
- Handles publishing, scheduling and engagement routing across social channels.
- Social listening
- Monitors social sources in 187 languages, according to the vendor.
Khoros pricing
We could not confirm Khoros’s current pricing from its own site, so we are not listing plans here. See khoros.com for current prices.
Khoros alternatives
- Khoros vs Bettermode
Free trial · from $149/mo
- Khoros vs Discourse
Free plan · from $100/mo
- Khoros vs Disciple Media
Free trial · from $599/mo
- Khoros vs Circle
Free trial · from $89/mo
- Khoros vs Mighty Networks
Free trial · from $79/mo
Common questions
Does Khoros have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Khoros is listed for Web.
Does Khoros have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Khoros is listed for Web.
Is Khoros open source?
Khoros is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.