Bland AI vs Regal (2026): which should you pick?

Pick Bland AI if

• Fits if you want to build voice agents and pay by the minute
• Works for a team that wants its own telephony carrier

Look elsewhere if

• Tight if you grow: Start is capped at 100 calls a day and Build at 2,000
• Watch out: telephony is billed separately, plus $0.05 or $0.04 a transfer minute
• Not for you if you need BAA, SSO or data residency, which are Enterprise
• Watch out: its comparisons with Vapi and Retell are the vendor's own marketing

Pick Regal if

• Fits if you run a large contact centre with tens of thousands of call minutes a month
• Makes sense if you want phone and text agents tested before they go live

Look elsewhere if

• Not for you if you are small: the vendor itself suggests a floor of about 25 agents
• Skip it if you want a price on the page, as none is published
• Watch out: implementation goes through the vendor's engineering team
• Tight if you want to self-serve: there is no free plan or trial

Bland AI

• Telephony is billed separately, on your own carrier or at Bland's pass-through cost, and transfer minutes carry their own rate.
• Start is capped at 100 calls a day and Build at 2,000; unlimited calls are Enterprise only.
• BAA, SSO, data residency and on-prem or VPC deployment are listed for Enterprise.
• The per-minute rates are the vendor's own comparison basis; its FAQ comparisons with Vapi and Retell are its marketing claims.

Regal

• No prices are published; the vendor says price follows the features used and falls with higher spend and longer contracts.
• The vendor says Regal suits enterprises, with a rough floor of 25 agents and 25,000 call minutes a month.
• Implementation is done with the vendor's forward deployed engineering team.

Bland AI

All-in per-minute rate

The talk-time rate includes the language model, real-time transcription and premium voices, with no token charges. Telephony is billed separately.

Conversational pathways

Call flows are built as pathways, with knowledge bases, automations and integrations available on every plan.

Telephony choices

Connect an existing Twilio account or a SIP trunk, or use Bland's built-in Twilio at pass-through cost.

Messaging

SMS and web chat, in-call text nodes and iMessage appear in the plan table with dashes under Start and Build, so they look Enterprise-only.

Compliance claims

The FAQ says Bland holds SOC 2 Type I and II and ISO 27001, signs a HIPAA BAA and is GDPR compliant. Documentation is under NDA.

Regal

Phone, SMS, chat and WebRTC agents

The same agent can be deployed across voice calls, text messages, web chat and in-browser voice.

AI Agent Builder and Journey Builder

Drag-and-drop orchestration for the conversation and for the sequence of touches around it.

Simulations and A/B testing

Native A/B testing and simulations to refine agents before and after they go live.

Conversation intelligence

Live monitoring, automated quality assurance and analytics on every call.

Human and AI hand-off

Includes a unified agent desktop so human agents can take over from the AI agents.

Bland AI

• Start$0

  platform fee, then $0.14 per minute

  Transfer minutes $0.05, 10 concurrent calls, 100 calls a day, 10 knowledge bases and 1 voice.

• Build$299

  per month platform fee, plus $0.12 per minute

  Transfer minutes $0.04, 50 concurrent calls, 2,000 calls a day, 50 knowledge bases and 5 voices.

• EnterpriseCustom

  Rates contracted to volume, with on-prem or VPC deployment, BAA, SSO, data residency and forward-deployed engineers.

Regal

Pricing could not be confirmed. See regal.ai.