Files.com vs JSCAPE (2026): which should you pick?
As of Nov 13, 2026, Files.com grades higher than JSCAPE: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Files.com grades higher on the free plan. JSCAPE grades higher on value for money. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Files.com
Cloud SFTP, managed file transfer and automation platform
Free trial · from $199/mo
Which one is for you
Pick Files.com if
- Fits if your job is moving files between partners over SFTP
- Works for an IT team that needs automations and an audit trail
Look elsewhere if
- Pricey if you just want storage: $199 a month is the starting point
- Tight if you need SSO or a custom domain, as those start on Power at $499
- Watch out: extra users cost $12 each and storage $100 per TB a month
- Watch out: usage is metered, with 1 or 2 TB of monthly storage and transfer included before overage
Pick JSCAPE if
- Fits if you swap files with many trading partners over AS2 or SFTP
- Works for IT teams automating recurring transfers between on-premises and cloud systems
Look elsewhere if
- Not for you if you want to see a price first, because the page asks you to request a quote
- Skip it if you want a trial, as none is listed
- Watch out: the pages read do not list operating systems for self-managed installs
- Watch out: SaaS and installable versions are sold side by side, and the pages do not say how pricing differs
How we grade them
| 2.0GPAFiles.comFair | 1.8GPAJSCAPEWeak | |
|---|---|---|
| Value for money | D$199 a month is well above the category's $16.50 dearest-tenth line, though this is a managed file transfer platform, not personal storage. | CNo prices are published and the page directs buyers to request a quote, so there is nothing to set against the category. |
| Free plan and trial | C7 days free with no credit card, and no free plan after it. | FNo free plan and no trial is listed, so you pay from the start. |
| Features | CSFTP, FTP, automation and a web interface, but SSO, a custom domain and the on-premise agent need Power, and the SLA and HIPAA BAA need Enterprise. | CMany protocols in one server, event automation, ad hoc sharing, keys and audit logs, with hybrid deployment. The pages leave platform support unconfirmed. |
| Ease of use | CNo store rating on record, with connections, users and automations to configure. | CAn admin sets up a server or SaaS instance with partners and automation. No store rating is on record. |
| Platforms and integrations | BWeb only, with an API and 2 integrations listed. | BWeb, with listed connections to AWS, Azure, Box, Dropbox, IBM Cloud, CyberArk, RunMyJobs and ActiveBatch. No desktop or phone apps. |
| Best for | IT teams moving files over SFTP with automation | managed file transfer with AS2 and SFTP partners |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Files.com and JSCAPE. How we grade
Where they differ
- JSCAPE also covers reports.
In commonWebPublic APIWorkflow automationFile sharing
At a glance
| Files.com | JSCAPE | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $199 per month, or $2,099 per year | Not published |
| Free plan | None | None |
| Free trial | 7-day free trial, no credit card required | None listed |
| Web | ||
| Made by | Files.com | Redwood Software |
| Price read from | files.com | Not confirmed |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
Files.com
- Entry pricing starts at $199 a month, which is above typical consumer cloud storage plans.
- Extra users, connections and storage cost extra, such as $12 per full user and $100 per TB a month.
- SSO, a custom domain and the on-premise agent need Power; the SLA and HIPAA BAA need Enterprise.
- Usage is metered: 1 TB or 2 TB of monthly storage plus transfer is included before overage.
JSCAPE
- No prices are published; the pricing page directs buyers to request a quote.
- The vendor says licensing is unlimited for users and trading partners, but gives no figures.
- The pages read do not list operating systems for self-managed installs, so platform support is unconfirmed.
- JSCAPE SaaS is sold alongside installable deployments; the pages read do not say how their pricing differs.
Key features
Files.com
- SFTP, FTP and WebDAV
- Hosted inbound and outbound endpoints for SFTP, FTP and WebDAV, with an API, CLI and SDKs for scripting.
- Automations and sync flows
- No-code flows move files on a schedule or on a trigger such as an inbound file, email or webhook.
- Share links and inboxes
- Share files with access-controlled links, or collect files from others through inboxes by email or web.
- Web, mobile and desktop apps
- Includes collaborative document editing and preview, plus a desktop drive for file-server replacement.
- Access and security controls
- Role-based access, 2FA, IP allowlisting and password policies on every plan; SSO from Power and SIEM integration at Enterprise.
- Regions and compliance
- Starter stores in one region and Power in one or two. Enterprise uses up to eight, with a HIPAA BAA, DORA addendum and SLA.
JSCAPE
- Many protocols in one server
- Supports AS2, FTP/S, SFTP, HTTP/S, WebDAV and cloud endpoints, plus OFTP2 for exchanges with trading partners.
- Event-driven automation
- Low-code triggers with many actions and conditions, plus workflow templates, automate recurring transfers and file processing.
- Ad hoc sharing
- Large files can be shared inside and outside the company through ad hoc sharing, DropZones and an Outlook integration.
- Keys and audit logs
- Server, host, client and OpenPGP keys are stored in the product, and the vendor says its logs are tamper-evident.
- Hybrid deployment
- Active-active clustering, load balancing, containers and a SaaS option are offered; DMZ streaming avoids storing files in the DMZ.
Plans
Files.com
Starter$199
per month, or $2,099 per year
10 full users, 50 system users, 2 outbound connections and 1 TB of monthly storage plus transfer.
Power$499
per month, or $5,269 per year
20 full users, 100 system users, 5 outbound connections, 2 TB, SSO, on-premise agent, AS2 and GPG.
EnterpriseCustom
Quoted from $10k a year: SLA, HIPAA BAA, multi-region storage and full onboarding.
JSCAPE
Pricing could not be confirmed. See jscape.com.
Ways to pay less
Files.com
- Annual discount
12% off with annual billing
The pricing page says annual billing saves 12%, and two- and three-year terms carry volume pricing.
JSCAPE
No public discounts listed.
Common questions
Which is cheaper, Files.com or JSCAPE?
As of Nov 13, 2026, Files.com starts at $199 per month, or $2,099 per year, and JSCAPE has no price we could confirm.
Which has a free plan, Files.com or JSCAPE?
As of Nov 13, 2026, neither Files.com nor JSCAPE has a free plan. Files.com has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.