Files.com review (2026): is it worth $199 a month?
Cloud SFTP, managed file transfer and automation platform
Black Friday: is there a Files.com sale?
Files.com report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for IT teams moving files over SFTP with automation
Files.com is cloud SFTP and managed file transfer with automation, from $199 a month. That is far above what file storage tools usually charge, extra users and storage are billed on top, and SSO needs the $499 plan.
Who Files.com is for
- Fits if your job is moving files between partners over SFTP
- Works for an IT team that needs automations and an audit trail
Who Files.com is not for
- Pricey if you just want storage: $199 a month is the starting point
- Tight if you need SSO or a custom domain, as those start on Power at $499
- Watch out: extra users cost $12 each and storage $100 per TB a month
- Watch out: usage is metered, with 1 or 2 TB of monthly storage and transfer included before overage
Why Files.com gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$199 a month is well above the category's $16.50 dearest-tenth line, though this is a managed file transfer platform, not personal storage.
- CFree plan and trial7 days free with no credit card, and no free plan after it.
- CFeaturesSFTP, FTP, automation and a web interface, but SSO, a custom domain and the on-premise agent need Power, and the SLA and HIPAA BAA need Enterprise.
- CEase of useNo store rating on record, with connections, users and automations to configure.
- BPlatforms and integrationsWeb only, with an API and 2 integrations listed.
What these grades rest on. Graded from this listing, whose facts were read from Files.com's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Files.com? Put this grade on your site
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<a href="https://toolgpa.com/tools/files-com#review"><img src="https://toolgpa.com/badge/files-com.svg" alt="Files.com: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Files.com stands among file storage and sync services
Files.com's GPA of 2.0 is higher than 4 of the 45 other file storage and sync services we grade, and level with 8.
It stands best on platforms and integrations (B, above 12 of 45) and worst on value for money (D, above 0).
Its paid plans start at $174.92 a month when paid by the year, against a middle price of $6.32 for the category: 37 of the 37 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 22 tools score higher and cost less.
Each grade against the category
Every bar is all 46 file storage and sync services we grade, cut by the letter each got. Files.com’s own letter is outlined.
- DValue for moneyAbove 0 of 45, level with 8
- CFree plan and trialAbove 4 of 45, level with 29
- CFeaturesAbove 1 of 45, level with 33
- CEase of useAbove 9 of 45, level with 13
- BPlatforms and integrationsAbove 12 of 45, level with 15
Price against what you get
Each dot is one of 40 file storage and sync services. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Files.com, or make your own?
Keep it
To replace Files.com you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 33 of the 45 other file storage and sync services grade higher. It costs $2,099 a year.
What you could not
- Connections to other products, each kept working as those products change.
- Storing and serving files for other people.
- What a company asks for before it lets staff use something: single sign-on, HIPAA and roles and permissions.
- Sharing with other people, which means accounts and invitations.
What this rests on. Files.com’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Files.com?
Files.com is a cloud platform for managed file transfer and file sharing. It hosts SFTP, FTP and WebDAV endpoints, shares files by link, and automates movement of files between systems with no-code flows. Plans are priced by users, outbound connections and monthly storage plus transfer, and suit IT teams replacing a file server or legacy MFT tool.
Worth knowing
- Entry pricing starts at $199 a month, which is above typical consumer cloud storage plans.
- Extra users, connections and storage cost extra, such as $12 per full user and $100 per TB a month.
- SSO, a custom domain and the on-premise agent need Power; the SLA and HIPAA BAA need Enterprise.
- Usage is metered: 1 TB or 2 TB of monthly storage plus transfer is included before overage.
Key features
- SFTP, FTP and WebDAV
- Hosted inbound and outbound endpoints for SFTP, FTP and WebDAV, with an API, CLI and SDKs for scripting.
- Automations and sync flows
- No-code flows move files on a schedule or on a trigger such as an inbound file, email or webhook.
- Share links and inboxes
- Share files with access-controlled links, or collect files from others through inboxes by email or web.
- Web, mobile and desktop apps
- Includes collaborative document editing and preview, plus a desktop drive for file-server replacement.
- Access and security controls
- Role-based access, 2FA, IP allowlisting and password policies on every plan; SSO from Power and SIEM integration at Enterprise.
- Regions and compliance
- Starter stores in one region and Power in one or two. Enterprise uses up to eight, with a HIPAA BAA, DORA addendum and SLA.
Files.com pricing
As of Nov 12, 2026, Files.com is a paid product with a free trial, starting at $199 per month, or $2,099 per year.
- Starts at
- $199 per month, or $2,099 per year
- Free plan
- None
- Free trial
- 7-day free trial, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Starter | $199per month, or $2,099 per year | 10 full users, 50 system users, 2 outbound connections and 1 TB of monthly storage plus transfer. |
| Power | $499per month, or $5,269 per year | 20 full users, 100 system users, 5 outbound connections, 2 TB, SSO, on-premise agent, AS2 and GPG. |
| Enterprise | Custom | Quoted from $10k a year: SLA, HIPAA BAA, multi-region storage and full onboarding. |
Read from files.com on Nov 12, 2026. Prices change, so confirm with Files.com before you buy.
Ways to pay less
- Annual discount12% off with annual billing
The pricing page says annual billing saves 12%, and two- and three-year terms carry volume pricing.
Stated on files.com
Works with
- Boomi
- MuleSoft
Files.com alternatives
- Files.com vs ShareFile
Free trial · from $16.50/mo
- Files.com vs Egnyte
Free trial · from $10/mo
- Files.com vs Box
Free plan · from $5/mo
- Files.com vs FileCloud
Free trial · from $7/mo
- Files.com vs Wasabi
Free trial · from $7.99/mo
Common questions
Does Files.com have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Files.com is listed for Web.
Does Files.com have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Files.com is listed for Web.
Is Files.com open source?
Files.com is not described as open source on its own site, as read on Nov 12, 2026.
Does Files.com have an API?
Yes. Files.com offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.