The Files.com Insider’s Guide
Everything we know about Files.com in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Files.com
The Insider’s Guide
Cloud SFTP, managed file transfer and automation platform
Every plan, grade, refund rule and rival among file storage and sync services, read from Files.com’s own pages.
Made by Files.com · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Files.com’s own pages, its app-store listings and our grades. Every fact in it is on Files.com’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 4 of the 45 other file storage and sync services we grade
Files.com is a cloud platform for managed file transfer and file sharing. It hosts SFTP, FTP and WebDAV endpoints, shares files by link, and automates movement of files between systems with no-code flows. Plans are priced by users, outbound connections and monthly storage plus transfer, and suit IT teams replacing a file server or legacy MFT tool.
To get you started, here are 9 things to know about Files.com, taken from its own pages and our grades.
No store rating on record, with connections, users and automations to configure.
- 1
Best for IT teams moving files over SFTP with automation
Files.com is cloud SFTP and managed file transfer with automation, from $199 a month.
- 2
Paid plans start at $174.92 a month when paid by the year
As its pricing page puts it: $199 per month, or $2,099 per year.
- 3
You can try it first
7-day free trial, no credit card required
- 4
It runs on Web
Web.
- 5
SFTP, FTP and WebDAV
Hosted inbound and outbound endpoints for SFTP, FTP and WebDAV, with an API, CLI and SDKs for scripting.
- 6
Automations and sync flows
No-code flows move files on a schedule or on a trigger such as an inbound file, email or webhook.
- 7
Share links and inboxes
Share files with access-controlled links, or collect files from others through inboxes by email or web.
- 8
A 2.0 GPA, above 4 of 45
That is against the other file storage and sync services we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Files.com you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
Files.com at a glance
- Pricing
- Free trial, from $199 per month, or $2,099 per year
- Free plan
- No
- Free trial
- 7-day free trial, no credit card required
- Runs on
- Web
- Made by
- Files.com
- Category
- File Storage & Sync
- Our grade
- 2.0 GPA, fair
The report card
Best for IT teams moving files over SFTP with automation
Files.com is cloud SFTP and managed file transfer with automation, from $199 a month. That is far above what file storage tools usually charge, extra users and storage are billed on top, and SSO needs the $499 plan.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $199 a month is well above the category's $16.50 dearest-tenth line, though this is a managed file transfer platform, not personal storage. |
| Free plan and trial | C | 7 days free with no credit card, and no free plan after it. |
| Features | C | SFTP, FTP, automation and a web interface, but SSO, a custom domain and the on-premise agent need Power, and the SLA and HIPAA BAA need Enterprise. |
| Ease of use | C | No store rating on record, with connections, users and automations to configure. |
| Platforms and integrations | B | Web only, with an API and 2 integrations listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Files.com is for
- Fits if your job is moving files between partners over SFTP
- Works for an IT team that needs automations and an audit trail
Who it is not for
- Pricey if you just want storage: $199 a month is the starting point
- Tight if you need SSO or a custom domain, as those start on Power at $499
- Watch out: extra users cost $12 each and storage $100 per TB a month
- Watch out: usage is metered, with 1 or 2 TB of monthly storage and transfer included before overage
Good to know
Good for
- IT teams replacing an on-premises SFTP or file server
- Companies exchanging files with partners over SFTP or AS2
- Organizations that need automated file routing between systems
Worth knowing
- Entry pricing starts at $199 a month, which is above typical consumer cloud storage plans.
- Extra users, connections and storage cost extra, such as $12 per full user and $100 per TB a month.
- SSO, a custom domain and the on-premise agent need Power; the SLA and HIPAA BAA need Enterprise.
- Usage is metered: 1 TB or 2 TB of monthly storage plus transfer is included before overage.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$174.92
A month to start, paid by the year
Files.com is a paid product with a free trial, starting at $199 per month, or $2,099 per year.
Starter
$199
per month, or $2,099 per year
10 full users, 50 system users, 2 outbound connections and 1 TB of monthly storage plus transfer.
Power
$499
per month, or $5,269 per year
20 full users, 100 system users, 5 outbound connections, 2 TB, SSO, on-premise agent, AS2 and GPG.
Enterprise
Custom
Quoted from $10k a year: SLA, HIPAA BAA, multi-region storage and full onboarding.
Trying it first
7-day free trial, no credit card required
Read from files.com on Nov 12, 2026.
Ways to pay less
Annual discount
12% off with annual billing
The pricing page says annual billing saves 12%, and two- and three-year terms carry volume pricing.
Stated on files.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Cloud SFTP, managed file transfer and automation platform. Here is what it does, as its own site describes it, and what it covers: public API, workflow automation, file sharing.
- SFTP, FTP and WebDAV
- Hosted inbound and outbound endpoints for SFTP, FTP and WebDAV, with an API, CLI and SDKs for scripting.
- Automations and sync flows
- No-code flows move files on a schedule or on a trigger such as an inbound file, email or webhook.
- Share links and inboxes
- Share files with access-controlled links, or collect files from others through inboxes by email or web.
- Web, mobile and desktop apps
- Includes collaborative document editing and preview, plus a desktop drive for file-server replacement.
- Access and security controls
- Role-based access, 2FA, IP allowlisting and password policies on every plan; SSO from Power and SIEM integration at Enterprise.
- Regions and compliance
- Starter stores in one region and Power in one or two. Enterprise uses up to eight, with a HIPAA BAA, DORA addendum and SLA.
Where it runs
- Web
What it works with
- Boomi
- MuleSoft
Files.com is made by Files.com.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
4/45
Other file storage and sync services it is graded above
Files.com's GPA of 2.0 is higher than 4 of the 45 other file storage and sync services we grade, and level with 8.
It stands best on platforms and integrations (B, above 12 of 45) and worst on value for money (D, above 0).
Its paid plans start at $174.92 a month when paid by the year, against a middle price of $6.32 for the category: 37 of the 37 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 22 tools score higher and cost less.
Each grade against the category
Every bar is all 46 file storage and sync services we grade, cut by the letter each got. Files.com’s own letter is outlined.
- DValue for moneyAbove 0 of 45
- CFree plan and trialAbove 4 of 45
- CFeaturesAbove 1 of 45
- CEase of useAbove 9 of 45
- BPlatforms and integrationsAbove 12 of 45
Price against what you get
Each dot is one of 40 file storage and sync services. Further left costs less; higher up scores better on features, ease of use and platforms. Files.com is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Files.com you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 33 of the 45 other file storage and sync services grade higher. It costs $2,099 a year.
What you could not
- Connections to other products, each kept working as those products change.
- Storing and serving files for other people.
- What a company asks for before it lets staff use something: single sign-on, HIPAA and roles and permissions.
- Sharing with other people, which means accounts and invitations.
What this rests on. Files.com’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
ShareFile, Egnyte, Box, FileCloud and Wasabi
The 5 tools Files.com is most often weighed against, with where each one differs from it.
- 1.8GPA
ShareFile
Free trial · from $16.50/mo
Secure file sharing and client portals for business teams.
- ShareFile also covers forms.
- 2.0GPA
Egnyte
Free trial · from $10/mo
Business file sharing with governance and AI tools.
- Only Egnyte lists Windows, macOS, iOS and Android apps.
- Egnyte also covers AI search and file sync.
- 2.8GPA
Box
Free plan · from $5/mo
Business content storage with e-signatures, workflows and AI.
- Box has a free plan. Files.com does not, though it has a free trial.
- Only Box lists macOS, Windows, iOS and Android apps.
- Box also covers file sync.
- 2.0GPA
FileCloud
Free trial · from $7/mo
Business file sharing and sync you host yourself or buy as SaaS.
- Only FileCloud lists Windows, macOS, Linux, iOS and Android apps.
- FileCloud is self-hostable, according to its own site.
- Files.com also covers workflow automation.
- 2.2GPA
Wasabi
Free trial · from $7.99/mo
S3-compatible cloud object storage at a flat per-TB rate.
- Files.com also covers workflow automation and file sharing.
- Wasabi also covers file management.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Files.com free?
No, Files.com is a paid product, but you can try it first. 7-day free trial, no credit card required.
How much does Files.com cost?
Files.com lists 3 plans. Starter: $199 per month, or $2,099 per year.
What platforms does Files.com work on?
Files.com is available on Web.
Does Files.com offer any discounts?
Files.com publicly lists the following: 12% off with annual billing.
Does Files.com have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Files.com is listed for Web.
Does Files.com have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Files.com is listed for Web.
Is Files.com open source?
Files.com is not described as open source on its own site, as read on Nov 12, 2026.
Does Files.com have an API?
Yes. Files.com offers a public API, according to its own site.
What does Files.com integrate with?
Files.com's listing names Boomi and MuleSoft. A listing names up to eight integrations, so it may connect to more.
Who makes Files.com?
Files.com is made by a company of the same name.
What are the alternatives to Files.com?
The closest alternatives to Files.com in our directory are ShareFile, Egnyte, Box, FileCloud and Wasabi.
How does Files.com compare with other file storage and sync services?
Files.com's GPA of 2.0 is higher than 4 of the 45 other file storage and sync services we grade, and level with 8.
Is Files.com good value for money?
ToolGPA grades Files.com D for value for money. Its paid plans start at $174.92 a month when paid by the year, against a middle price of $6.32 for the category: 37 of the 37 others that charge start lower.
Could I make my own version of Files.com?
To replace Files.com you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from Files.com’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Files.com's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Files.com. Prices change, so check files.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Files.com, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/files-com
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Files.com: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/files-com
Know someone choosing between file storage and sync services?
Send them this guide: toolgpa.com/tools/files-com/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded file storage and sync services after Files.com, each with an Insider's Guide of its own.
- File Storage & Sync Insider's GuideEvery one of the 46 file storage and sync services we grade, compared
- Google Drive Insider's GuideCloud storage tied to Google Docs, Gmail and Photos3.6 GPA
- Filen Insider's GuideEnd-to-end encrypted cloud storage from Germany with open source apps3.4 GPA
- Microsoft OneDrive Insider's GuideMicrosoft's cloud storage, bundled with Microsoft 365 plans3.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Files.com’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Files.com is a trademark of its owner, and this guide is not made, paid for or approved by Files.com. Prices and plans change: check files.com before you buy.