Litify vs TrialWorks (2026): which should you pick?

Pick Litify if

• Fits if you run a high-volume firm or an enterprise legal team already on Salesforce
• Works for firms that want intake, billing and reporting on one platform

Look elsewhere if

• Skip it if you are a solo lawyer, since the vendor speaks to large firms and legal teams
• Not for you if you need a price to plan with, as none is published
• Skip it if you want to try it yourself, because only a demo is offered
• Watch out: the platform is built on Salesforce, and its log-in goes there
• Watch out: only Salesforce and Chrome are listed as integrations

Pick TrialWorks if

• Fits if your firm already runs TrialWorks and wants to keep going
• Works for personal injury shops that need mass tort and workers' comp modules

Look elsewhere if

• Skip it if you use a Mac or want a cloud tool, as it's a Windows program
• Not for you if you want a price, trial or feature page, none of which the public site has
• Watch out: Assembly Software describes Neos as the product built on TrialWorks, so new buyers may be sent there
• Watch out: hosting is arranged through a form on the support site, not self-service

Litify

• No prices are published; the vendor sells through a demo request, and pricing here is recorded as unverified.
• The platform is built on Salesforce, and the log-in button on the site goes to Salesforce.
• The vendor describes its solutions for high-volume firms and enterprise legal teams; solo-practice use is not addressed.
• No free trial or self-serve sign-up is offered on the pages we read.

TrialWorks

• No pricing is published; Assembly Software describes Neos as the product built on TrialWorks and sells it through consultations.
• The install notes mention Microsoft Access runtime and .NET components, so it appears to be a Windows program; the vendor lists no other platforms.
• The public site is a support hub, so there is no feature or integration page to compare against newer cloud tools.
• Hosting is arranged through a hosting setup form on the support site rather than self-service.

Litify

Intake management

The vendor describes call and voicemail capture, AI-guided questionnaires and predictive lead scoring that lead into a signed case.

Matter and document management

Matters, client data and documents live in one platform, with AI document generation and PDF editing listed by the vendor.

Time and billing

Timekeeping and billing that follows client guidelines, plus a separate spend management area for expense tracking, budgets and invoice review.

Reporting and analytics

A no-code reporting engine that filters firm data into dashboards and KPIs.

Litify ACE agents

ACE 2.0 is the vendor's AI assistant. It runs multi-step workflows across matters, answers questions about the caseload and has a Chrome extension and voice-to-text.

Practice-area solutions

Packaged setups for personal injury, insurance defense, immigration and corporate legal departments, among 15+ practice areas the vendor mentions.

TrialWorks

Docketing

A docket tab tracks deadlines and court dates for each case, with a training guide on the support site.

Mass tort cases

The support site documents a way to manage many plaintiffs in a mass tort, plus tabs for settlements and negotiations on each case.

Contacts and call log

Contact management with an import from Outlook, a call log and calls manager, and a mailing wizard for letters.

Document templates and search

Template training and a document search tool called TWSearch are part of the documented workflow, along with FileIT for filing documents.

Workers' compensation module

A separate module for workers' compensation cases is documented on the support site, with its own training guide.

Messaging and e-signature

Guides cover SMS messaging, DocuSign, Stamps.com postage and service on an attorney by email from inside the program.

Litify

Pricing could not be confirmed. See litify.com.

TrialWorks

Pricing could not be confirmed. See support.trialworks.com.