OpenServ vs Relevance AI (2026): which should you pick?

Pick OpenServ if

• Fits if you want a reasoning API billed by credits rather than a subscription
• Works for developers who want agent guards and structured outputs in one place

Look elsewhere if

• Skip it if you want published prices, as none are listed and enterprise goes through sales
• Not for you if you need a free way to try it, since none is on record
• Watch out: SOC 2, ISO 27001 and HIPAA are shown as roadmap items, not as held
• Watch out: the company also runs a $SERV crypto token and a token launch platform, described on its site as part of the ecosystem

Pick Relevance AI if

• Fits if your sales or support team wants research, outreach and CRM updates done by agents
• Works for organizations that want to bring their own model API keys

Look elsewhere if

• Not for you if you want to try before you pay, as the Free plan has been retired and no trial is listed
• Pricey if your agents are busy, since extra Actions cost $80 per 1,000 and plan Actions reset at renewal
• Skip it if you need calling or meeting agents on a budget, because they start at Team, from $234 a month
• Skip it if you need SSO, RBAC or audit logs, which are Enterprise only
• Watch out: the website's pricing page lists only Enterprise, and Pro and Team prices are in the docs

OpenServ

• No plans or subscription prices are published; the docs describe buying prepaid credits, with model prices listed per million tokens.
• Enterprise buyers are directed to talk to sales.
• The company also runs a $SERV crypto token and a token launch platform, described on its site as part of the ecosystem.
• SOC 2, ISO 27001 and HIPAA are listed as roadmap items or coming next, not as held.

Relevance AI

• The Free plan has been retired for new and existing accounts, so every organization needs a paid plan.
• Plan Actions reset at each renewal, and extra Actions cost $80 per 1,000.
• Calling and meeting agents and the analytics dashboard start at Team; SSO, RBAC and audit logs are Enterprise only.
• The website's pricing page lists only Enterprise; Pro and Team prices are published in the documentation.

OpenServ

SERV Reasoning API

Works with the OpenAI and Anthropic SDKs by changing the base URL and API key, and routes calls through structured reasoning steps.

Schema-forced outputs

Each step has input and output schemas and validation, so results conform to a specification instead of free text.

Shadow agents and guards

Separate verification agents review decisions, and requests are screened for prompt injection and output leakage.

Playground and dashboard

A playground compares a model with and without SERV Reasoning, and a dashboard tracks request cost, latency and decisions.

No-code agent builder

Build agents and workflows without code, with templates and an agent directory described in the no-code docs.

Relevance AI

Agents and Tools

Agents complete tasks on their own using Tools, which are assembled in a no-code builder from API calls, LLM prompts and custom code. Both are unlimited on every plan.

Workforces

A visual canvas connects specialist agents into a team, with AI-driven handoffs, fixed sequences or conditional logic deciding how work moves between them.

Invent

A built-in agent that works through a business process with you, then creates the Agents, Tools, Triggers and Workforces for it and proposes improvements after launch.

Chat on web and mobile

Agents and Workforces can be @mentioned in a chat interface at chat.relevanceai.com, in a desktop app, and in native Android and iOS apps.

Integrations and triggers

Native integrations ship with ready-made actions and triggers, and a Pipedream connection extends the catalog to 2,000+ services. Custom API calls cover the rest.

Actions and Vendor Credits

Plans count Actions, one each time an agent runs a Tool, separately from Vendor Credits, which pass model and tool costs through with no markup.

OpenServ

Pricing could not be confirmed. See openserv.ai.

Relevance AI

• Pro$19

  per month, billed annually; $29 billed monthly

  2,500 Actions and $20 of Vendor Credits a month, unlimited agents, tools and workforces, 2 build users, 1 project and your own API keys.

• Team$234

  per month, billed annually; $349 billed monthly

  7,000 Actions and $70 of Vendor Credits a month, 5 build users, 45 end users, 5 shared projects, calling and meeting agents and priority support.

• EnterpriseCustom

  Custom Actions and Vendor Credits, unlimited users and projects, agent evaluations, SSO, RBAC, audit logs and a dedicated account manager.

OpenServ

No public discounts listed.

Relevance AI

• Annual discount

  Save 33% with annual billing

  Relevance AI's documentation says annual billing saves 33% over the monthly rate: Pro is $19 a month instead of $29, and Team is $234 instead of $349.