Dust vs Relevance AI

Dust

• Companies that want agents grounded in internal knowledge
• Teams that mix light and heavy users on different seat types
• Organizations that need US or EU data residency

Relevance AI

• Sales and support teams automating research, outreach and CRM updates
• Building multi-agent workflows on a visual canvas without code
• Organizations that want to bring their own model API keys

Dust

• The Free seat is a one-time allowance of 500 credits, not a monthly quota; once it is used, free users are prompted to request an upgrade.
• The self-serve Business plan covers teams of up to 100 and is limited to 3 data source connectors, 5 remote MCP servers and 5 spaces.
• SCIM provisioning, audit logs, custom data retention and single-tenant deployment require Enterprise.
• Monthly credits reset each billing period without rolling over, and listed prices exclude VAT.

Relevance AI

• The Free plan has been retired for new and existing accounts, so every organization needs a paid plan.
• Plan Actions reset at each renewal, and extra Actions cost $80 per 1,000.
• Calling and meeting agents and the analytics dashboard start at Team; SSO, RBAC and audit logs are Enterprise only.
• The website's pricing page lists only Enterprise; Pro and Team prices are published in the documentation.

Dust

Agents with company context

Agents draw on connected company data from sources such as Slack, Notion, Google Drive, GitHub, Salesforce and Zendesk to answer questions and take action.

Model choice per agent

All plans include 20+ models from OpenAI, Anthropic, Google, Mistral and DeepSeek. The model is chosen per agent, and none is locked to a higher plan.

Schedules and triggers

Multi-agent workflows can run on a schedule or in response to events. Dust also lists Zapier, Make, n8n and Power Automate as supported automation platforms.

Spaces and permissions

Spaces segment data by team, and a two-layer permission model separates what agents can access from who can use them. The Business plan includes 5 spaces.

Frames

Frames turn agent output into interactive dashboards, reports and memos that a team can explore and work on together.

Slack and Chrome extension

Agents can be mentioned in any Slack channel or messaged directly, and a Chrome extension opens them in a sidebar on any web page.

Relevance AI

Agents and Tools

Agents complete tasks on their own using Tools, which are assembled in a no-code builder from API calls, LLM prompts and custom code. Both are unlimited on every plan.

Workforces

A visual canvas connects specialist agents into a team, with AI-driven handoffs, fixed sequences or conditional logic deciding how work moves between them.

Invent

A built-in agent that works through a business process with you, then creates the Agents, Tools, Triggers and Workforces for it and proposes improvements after launch.

Chat on web and mobile

Agents and Workforces can be @mentioned in a chat interface at chat.relevanceai.com, in a desktop app, and in native Android and iOS apps.

Integrations and triggers

Native integrations ship with ready-made actions and triggers, and a Pipedream connection extends the catalog to 2,000+ services. Custom API calls cover the rest.

Actions and Vendor Credits

Plans count Actions, one each time an agent runs a Tool, separately from Vendor Credits, which pass model and tool costs through with no markup.

Dust

• Free$0

  A Business-plan seat with 500 credits for its lifetime and no monthly refill, meant for occasional users or people trying Dust.

• Pro$24

  per seat / month, billed yearly; $30 billed monthly

  8,000 credits per seat each month on the Business plan, which covers teams of up to 100, with SSO available on request from 5 seats.

• Max$120

  per seat / month, billed yearly; $150 billed monthly

  40,000 credits per seat each month, for people who regularly run complex automations, deep research or tool-heavy workflows.

• EnterpriseCustom

  Unlimited connectors and MCP servers, workspace-pooled credits, SCIM, audit logs, custom data retention, single-tenant deployment and an SLA.

Relevance AI

• Pro$19

  per month, billed annually; $29 billed monthly

  2,500 Actions and $20 of Vendor Credits a month, unlimited agents, tools and workforces, 2 build users, 1 project and your own API keys.

• Team$234

  per month, billed annually; $349 billed monthly

  7,000 Actions and $70 of Vendor Credits a month, 5 build users, 45 end users, 5 shared projects, calling and meeting agents and priority support.

• EnterpriseCustom

  Custom Actions and Vendor Credits, unlimited users and projects, agent evaluations, SSO, RBAC, audit logs and a dedicated account manager.

Dust

• Annual discount

  Save 20% with yearly billing

  Dust's pricing page shows a 20% saving on yearly billing: Pro is $24 per seat a month instead of $30, and Max is $120 instead of $150.

Relevance AI

• Annual discount

  Save 33% with annual billing

  Relevance AI's documentation says annual billing saves 33% over the monthly rate: Pro is $19 a month instead of $29, and Team is $234 instead of $349.