Botpress review (2026): is the free plan enough?
AI agent builder and helpdesk priced by conversation volume
Black Friday: is there a Botpress sale?
Botpress report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for chatbot agents with a free plan
Botpress builds chat agents three ways, with a Help Center and channels like WhatsApp. Free is 100 conversations and hard-capped. Plus is $150 a month billed annually for 250 conversations, and extra packs of 100 are added automatically and cannot be turned off.
Who Botpress is for
- Fits if you want to try a chat agent on 100 conversations
- Works for a team that needs WhatsApp and white-label webchat
Who Botpress is not for
- Pricey if you move past Free: $150 a month for 250 conversations on Plus
- Watch out: extra packs of 100 conversations are added at 95% of the quota and cannot be turned off
- Tight if you are on Free, because it is hard-capped at 100 conversations
- Not for you if you want voice before Enterprise, as the voice channel is listed there
- Watch out: storage beyond plan limits is a $40 a month add-on
Why Botpress gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for moneyPlus is $150 a month billed annually for 250 conversations, about four times the $37 where the dearer quarter starts.
- CFree plan and trialFree has 100 conversations, 3 seats and 3 AI agents, hard-capped with no add-on packs.
- BFeaturesThree ways to build, channels, knowledge bases, tables and a help desk; the listing shows no gap in the core job.
- CEase of useNo store rating on record. You build the agent and connect channels and knowledge yourself.
- BPlatforms and integrationsWeb only, with six integrations, WhatsApp on Plus and a voice channel on Enterprise.
What these grades rest on. Graded from this listing, whose facts were read from Botpress's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/botpress#review"><img src="https://toolgpa.com/badge/botpress.svg" alt="Botpress: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where Botpress stands among AI agents
Botpress's GPA of 2.2 is higher than 36 of the 101 other AI agents we grade, and level with 24.
It stands best on features (B, above 69 of 101) and worst on value for money (D, above 0).
Its paid plans start at $150 a month, against a middle price of $22.13 for the category: 62 of the 65 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 9 tools score higher and cost less.
Each grade against the category
Every bar is all 102 AI agents we grade, cut by the letter each got. Botpress’s own letter is outlined.
- DValue for moneyAbove 0 of 101, level with 16
- CFree plan and trialAbove 28 of 101, level with 53
- BFeaturesAbove 69 of 101, level with 27
- CEase of useAbove 14 of 101, level with 78
- BPlatforms and integrationsAbove 20 of 101, level with 71
Price against what you get
Each dot is one of 70 AI agents. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Botpress, or make your own?
Keep it
To replace Botpress you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
It costs $1,800 a year.
What you could not
- An AI agent, with the models and the safeguards behind it.
- An AI model answering your customers from your own help articles.
- The WhatsApp Business API, which Meta opens only through approved partners.
- A chatbot builder hooked into the messaging apps.
- It plugs into other products, WhatsApp, Slack and Intercom among them.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Botpress’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Botpress?
Botpress is a platform for building AI agents that handle customer conversations on webchat, WhatsApp, Slack and other channels. Builders choose between a natural-language builder (Viber), a visual Studio and an AI helpdesk (Desk). Plans are priced by included conversations rather than by seat, with AI usage bundled.
Worth knowing
- A conversation is an exchange with at least two end-user messages in the billing month; voice counts 3 minutes as one.
- Past the included amount, packs of 100 conversations are added automatically at 95% of the quota and cannot be turned off.
- Plus and Team show annual prices on the page; the monthly-billed price is not shown beside them.
- Storage beyond plan limits is a $40 per month add-on; Free is hard-capped.
Key features
- Three ways to build
- Botpress Viber builds from plain language, Botpress Studio is a visual builder, and an ADK covers code-first work at the same prices.
- Botpress Desk
- An AI helpdesk with escalation and handoff to people, ticket enrichment and routing, for support teams.
- Channels
- Deploy agents to webchat, WhatsApp and Slack; the Enterprise plan adds a voice channel.
- Knowledge bases and tables
- Agents answer from uploaded files and stored table rows. Free includes 1K rows; Plus 100K; Team 500K.
- Help Center
- A public knowledge base customers can use on their own, with a custom domain from the Plus plan.
Botpress pricing
As of Nov 12, 2026, Botpress has a free plan, and paid plans start at $150 per month for 250 conversations, billed annually.
- Starts at
- $150 per month for 250 conversations, billed annually
- Free plan
- 100 conversations with no top-ups or overages, 3 seats, 3 AI agents and a Help Center.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 100 conversations, 3 seats, 3 AI agents, community support; hard-capped with no add-on packs. |
| Plus | $150per month for 250 conversations, billed annually | $25 AI usage, unlimited agents, white-label webchat, WhatsApp; extra packs of 100 conversations are $65. |
| Team | $750per month for 1,500 conversations, billed annually | $150 AI usage, unlimited seats, teams, routing and RBAC; extra packs of 100 conversations are $50. |
| Enterprise | Custom | Custom conversation volume, dedicated support, uptime SLA, security review and voice channel. |
Read from botpress.com on Nov 12, 2026. Prices change, so confirm with Botpress before you buy.
Ways to pay less
- Annual discountSave 20% with annual billing
The pricing page toggles between monthly and annual billing and says annual billing saves 20%; the displayed prices are the annual ones.
Stated on botpress.com - NonprofitBotpress for Good program
Botpress says it makes the platform more affordable for nonprofits, educational institutions and open-source projects, on application.
Stated on botpress.com
Works with
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Common questions
Does Botpress have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Botpress is listed for Web.
Does Botpress have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Botpress is listed for Web.
Is Botpress open source?
Botpress is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.