Botpress vs Kore.ai (2026): which should you pick?
As of Nov 12, 2026, Botpress grades higher than Kore.ai: 2.2 against 1.6 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Botpress grades higher on the free plan, features and platforms. Kore.ai grades higher on value for money. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Botpress
AI agent builder and helpdesk priced by conversation volume
Which one is for you
Pick Botpress if
- Fits if you want to try a chat agent on 100 conversations
- Works for a team that needs WhatsApp and white-label webchat
Look elsewhere if
- Pricey if you move past Free: $150 a month for 250 conversations on Plus
- Watch out: extra packs of 100 conversations are added at 95% of the quota and cannot be turned off
- Tight if you are on Free, because it is hard-capped at 100 conversations
- Not for you if you want voice before Enterprise, as the voice channel is listed there
- Watch out: storage beyond plan limits is a $40 a month add-on
Pick Kore.ai if
- Fits if you are a large company with service, HR and IT agent needs
- Works for regulated teams in banking or healthcare
Look elsewhere if
- Not for you if you want a price up front, as none is published
- Not for you if you want to try it, because no free plan or self-serve trial is shown
- Skip it if you are small, since the site is aimed at large enterprises
- Watch out: cost depends on which of the three product areas you buy
How we grade them
| 2.2GPABotpressFair | 1.6GPAKore.aiWeak | |
|---|---|---|
| Value for money | DPlus is $150 a month billed annually for 250 conversations, about four times the $37 where the dearer quarter starts. | CNo price is published; the calls to action are Get demo and Contact us. |
| Free plan and trial | CFree has 100 conversations, 3 seats and 3 AI agents, hard-capped with no add-on packs. | FNothing free is offered: no free plan and no self-serve trial. |
| Features | BThree ways to build, channels, knowledge bases, tables and a help desk; the listing shows no gap in the core job. | CCovers service, work and process agents with multi-agent orchestration and governance. The product line spans three areas, so scope varies by what is bought. |
| Ease of use | CNo store rating on record. You build the agent and connect channels and knowledge yourself. | CNo store rating on record, and the platform needs agents built, connected and governed. |
| Platforms and integrations | BWeb only, with six integrations, WhatsApp on Plus and a voice channel on Enterprise. | CWeb only, with no integrations listed on the pages read. |
| Best for | chatbot agents with a free plan | big companies running service, HR and IT agents together |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Botpress and Kore.ai. How we grade
Where they differ
- Botpress also covers whatsApp messaging.
- Kore.ai also covers AI search and workflow automation.
At a glance
| Botpress | Kore.ai | |
|---|---|---|
| Pricing | Free plan | Paid |
| Starts at | $150 per month for 250 conversations, billed annually | Not published |
| Free plan | 100 conversations with no top-ups or overages, 3 seats, 3 AI agents and a Help Center. | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Botpress | Kore.ai Inc. |
| Price read from | botpress.com | Not confirmed |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Botpress
- A conversation is an exchange with at least two end-user messages in the billing month; voice counts 3 minutes as one.
- Past the included amount, packs of 100 conversations are added automatically at 95% of the quota and cannot be turned off.
- Plus and Team show annual prices on the page; the monthly-billed price is not shown beside them.
- Storage beyond plan limits is a $40 per month add-on; Free is hard-capped.
Kore.ai
- No prices are published; the calls to action are Get demo and Contact us.
- No free plan or self-serve trial is shown.
- The product line spans three areas, so scope and cost depend on which are bought.
Key features
Botpress
- Three ways to build
- Botpress Viber builds from plain language, Botpress Studio is a visual builder, and an ADK covers code-first work at the same prices.
- Botpress Desk
- An AI helpdesk with escalation and handoff to people, ticket enrichment and routing, for support teams.
- Channels
- Deploy agents to webchat, WhatsApp and Slack; the Enterprise plan adds a voice channel.
- Knowledge bases and tables
- Agents answer from uploaded files and stored table rows. Free includes 1K rows; Plus 100K; Team 500K.
- Help Center
- A public knowledge base customers can use on their own, with a custom domain from the Plus plan.
Kore.ai
- AI for service
- Voice and digital AI agents, agent assistance, quality management and an AI-native contact center.
- AI for work
- Enterprise search plus agents for HR, IT and recruiting.
- AI for process
- Long-running process agents with human-in-the-loop steps and process assurance.
- Agent platform
- Multi-agent orchestration, no-code and pro-code tools, and security, compliance and governance controls.
- Industry versions
- The site lists banking, wealth management, insurance, healthcare, retail, telco and travel.
Plans
Botpress
Free$0
100 conversations, 3 seats, 3 AI agents, community support; hard-capped with no add-on packs.
Plus$150
per month for 250 conversations, billed annually
$25 AI usage, unlimited agents, white-label webchat, WhatsApp; extra packs of 100 conversations are $65.
Team$750
per month for 1,500 conversations, billed annually
$150 AI usage, unlimited seats, teams, routing and RBAC; extra packs of 100 conversations are $50.
EnterpriseCustom
Custom conversation volume, dedicated support, uptime SLA, security review and voice channel.
Kore.ai
Pricing could not be confirmed. See kore.ai.
Ways to pay less
Botpress
- Annual discount
Save 20% with annual billing
The pricing page toggles between monthly and annual billing and says annual billing saves 20%; the displayed prices are the annual ones.
- Nonprofit
Botpress for Good program
Botpress says it makes the platform more affordable for nonprofits, educational institutions and open-source projects, on application.
Kore.ai
No public discounts listed.
Common questions
Which is cheaper, Botpress or Kore.ai?
As of Nov 12, 2026, Botpress starts at $150 per month for 250 conversations, billed annually, and Kore.ai has no price we could confirm.
Which has a free plan, Botpress or Kore.ai?
As of Nov 12, 2026, only Botpress has a free plan. Kore.ai does not.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.