Ada vs Botpress (2026): which should you pick?
As of Nov 12, 2026, Botpress grades higher than Ada: 2.2 against 1.6 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Ada grades higher on value for money. Botpress grades higher on the free plan, features and platforms. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Botpress
AI agent builder and helpdesk priced by conversation volume
Which one is for you
Pick Ada if
- Fits if you run a support team and want an agent across chat, email and voice
- Works for a company with someone to act as the AI Agent Manager
Look elsewhere if
- Skip it if you want a price: the pricing and home pages were not readable and no figures are on record
- Not for you if you want to try it free, as no free plan or trial is on record
- Tight if you have no one to manage it, since the docs describe a human AI Agent Manager role
- Watch out: only Salesforce and Zendesk are named as integrations
Pick Botpress if
- Fits if you want to try a chat agent on 100 conversations
- Works for a team that needs WhatsApp and white-label webchat
Look elsewhere if
- Pricey if you move past Free: $150 a month for 250 conversations on Plus
- Watch out: extra packs of 100 conversations are added at 95% of the quota and cannot be turned off
- Tight if you are on Free, because it is hard-capped at 100 conversations
- Not for you if you want voice before Enterprise, as the voice channel is listed there
- Watch out: storage beyond plan limits is a $40 a month add-on
How we grade them
| 1.6GPAAdaWeak | 2.2GPABotpressFair | |
|---|---|---|
| Value for money | CPrices could not be read, because the vendor's marketing site returned an access-denied page, so it sits in the middle by default. | DPlus is $150 a month billed annually for 250 conversations, about four times the $37 where the dearer quarter starts. |
| Free plan and trial | FNo free plan or trial is on record, and the vendor site could not be read. | CFree has 100 conversations, 3 seats and 3 AI agents, hard-capped with no add-on packs. |
| Features | CLearns from content, runs actions and multi-step processes, coaches and hands over to people, across chat, email, voice and social. | BThree ways to build, channels, knowledge bases, tables and a help desk; the listing shows no gap in the core job. |
| Ease of use | CNo store rating on record. The docs describe a human AI Agent Manager role to run the agent, so expect setup work. | CNo store rating on record. You build the agent and connect channels and knowledge yourself. |
| Platforms and integrations | CWeb only, with Salesforce and Zendesk as the two named integrations and API-driven actions. | BWeb only, with six integrations, WhatsApp on Plus and a voice channel on Enterprise. |
| Best for | AI customer service agents | chatbot agents with a free plan |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Ada and Botpress. How we grade
Where they differ
- Botpress also covers whatsApp messaging.
At a glance
| Ada | Botpress | |
|---|---|---|
| Pricing | Paid | Free plan |
| Starts at | Not published | $150 per month for 250 conversations, billed annually |
| Free plan | None | 100 conversations with no top-ups or overages, 3 seats, 3 AI agents and a Help Center. |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Ada | Botpress |
| Price read from | Not confirmed | botpress.com |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Ada
- Prices could not be read: the vendor's marketing site returned an access-denied page.
- The documentation says the agent runs across chat, email, voice and social messaging.
- Ada's docs describe a human AI Agent Manager role to run the agent.
Botpress
- A conversation is an exchange with at least two end-user messages in the billing month; voice counts 3 minutes as one.
- Past the included amount, packs of 100 conversations are added automatically at 95% of the quota and cannot be turned off.
- Plus and Team show annual prices on the page; the monthly-billed price is not shown beside them.
- Storage beyond plan limits is a $40 per month add-on; Free is hard-capped.
Key features
Ada
- AI Agent from your content
- The agent learns from knowledge bases, websites and articles to answer customer questions.
- Actions and tools
- Actions are API-driven tasks that retrieve or process external data, and the docs list API tools and code tools.
- Processes for multi-step work
- Processes handle multi-step interactions that go beyond a single answer.
- Coaching
- Analyzes past conversations and gives feedback to improve accuracy.
- Handoffs to human agents
- Documented handoffs to Salesforce and Zendesk, among others.
Botpress
- Three ways to build
- Botpress Viber builds from plain language, Botpress Studio is a visual builder, and an ADK covers code-first work at the same prices.
- Botpress Desk
- An AI helpdesk with escalation and handoff to people, ticket enrichment and routing, for support teams.
- Channels
- Deploy agents to webchat, WhatsApp and Slack; the Enterprise plan adds a voice channel.
- Knowledge bases and tables
- Agents answer from uploaded files and stored table rows. Free includes 1K rows; Plus 100K; Team 500K.
- Help Center
- A public knowledge base customers can use on their own, with a custom domain from the Plus plan.
Plans
Ada
Pricing could not be confirmed. See ada.cx.
Botpress
Free$0
100 conversations, 3 seats, 3 AI agents, community support; hard-capped with no add-on packs.
Plus$150
per month for 250 conversations, billed annually
$25 AI usage, unlimited agents, white-label webchat, WhatsApp; extra packs of 100 conversations are $65.
Team$750
per month for 1,500 conversations, billed annually
$150 AI usage, unlimited seats, teams, routing and RBAC; extra packs of 100 conversations are $50.
EnterpriseCustom
Custom conversation volume, dedicated support, uptime SLA, security review and voice channel.
Ways to pay less
Ada
No public discounts listed.
Botpress
- Annual discount
Save 20% with annual billing
The pricing page toggles between monthly and annual billing and says annual billing saves 20%; the displayed prices are the annual ones.
- Nonprofit
Botpress for Good program
Botpress says it makes the platform more affordable for nonprofits, educational institutions and open-source projects, on application.
Common questions
Which is cheaper, Ada or Botpress?
As of Nov 12, 2026, Ada has no price we could confirm, and Botpress starts at $150 per month for 250 conversations, billed annually.
Which has a free plan, Ada or Botpress?
As of Nov 12, 2026, only Botpress has a free plan. Ada does not.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.