Botpress vs Voiceflow (2026): which should you pick?
As of Nov 12, 2026, Botpress and Voiceflow share a 2.2 GPA, and only Botpress has a free plan.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Botpress grades higher on features. Voiceflow grades higher on value for money. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Botpress
AI agent builder and helpdesk priced by conversation volume
Which one is for you
Pick Botpress if
- Fits if you want to try a chat agent on 100 conversations
- Works for a team that needs WhatsApp and white-label webchat
Look elsewhere if
- Pricey if you move past Free: $150 a month for 250 conversations on Plus
- Watch out: extra packs of 100 conversations are added at 95% of the quota and cannot be turned off
- Tight if you are on Free, because it is hard-capped at 100 conversations
- Not for you if you want voice before Enterprise, as the voice channel is listed there
- Watch out: storage beyond plan limits is a $40 a month add-on
Pick Voiceflow if
- Fits if you are an agency building agents for clients
- Makes sense if you want chat and voice agents on one platform
Look elsewhere if
- Not for you if you want a price, as businesses book a demo and request pricing
- Watch out: the free trial is listed for agencies and partners, and its rates are not shown
- Skip it if you want general automation, since the site focuses on support and CX
- Not for you if you want a free plan, because none is shown
How we grade them
| 2.2GPABotpressFair | 2.2GPAVoiceflowFair | |
|---|---|---|
| Value for money | DPlus is $150 a month billed annually for 250 conversations, about four times the $37 where the dearer quarter starts. | CNo plan price is published: businesses book a demo and request pricing. |
| Free plan and trial | CFree has 100 conversations, 3 seats and 3 AI agents, hard-capped with no add-on packs. | CA free trial with no card, but it is listed for agencies and partners, and the rates after it are not on the page. |
| Features | BThree ways to build, channels, knowledge bases, tables and a help desk; the listing shows no gap in the core job. | CAgents, workflows, a knowledge base, chat and voice channels, and observability. The listing names no published usage limits. |
| Ease of use | CNo store rating on record. You build the agent and connect channels and knowledge yourself. | CNo store rating on record, and you build agents, knowledge and channels yourself. |
| Platforms and integrations | BWeb only, with six integrations, WhatsApp on Plus and a voice channel on Enterprise. | BWeb, with Zendesk, Salesforce, HubSpot, Shopify, Airtable and Make listed. |
| Best for | chatbot agents with a free plan | agencies and support teams building chat and voice agents |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Botpress and Voiceflow. How we grade
Where they differ
- Botpress also covers whatsApp messaging.
At a glance
| Botpress | Voiceflow | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $150 per month for 250 conversations, billed annually | Not published |
| Free plan | 100 conversations with no top-ups or overages, 3 seats, 3 AI agents and a Help Center. | None |
| Free trial | None listed | Free trial for agencies and partners, no credit card required. |
| Web | ||
| Made by | Botpress | Voiceflow |
| Price read from | botpress.com | Not confirmed |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Botpress
- A conversation is an exchange with at least two end-user messages in the billing month; voice counts 3 minutes as one.
- Past the included amount, packs of 100 conversations are added automatically at 95% of the quota and cannot be turned off.
- Plus and Team show annual prices on the page; the monthly-billed price is not shown beside them.
- Storage beyond plan limits is a $40 per month add-on; Free is hard-capped.
Voiceflow
- No plan prices are published: businesses book a demo and request pricing.
- Agencies get a free trial and usage-based billing, but the rates are not on the page.
- The site positions the platform for customer support and CX rather than general automation.
- Model choice spans major providers, with bring-your-own model supported.
Key features
Botpress
- Three ways to build
- Botpress Viber builds from plain language, Botpress Studio is a visual builder, and an ADK covers code-first work at the same prices.
- Botpress Desk
- An AI helpdesk with escalation and handoff to people, ticket enrichment and routing, for support teams.
- Channels
- Deploy agents to webchat, WhatsApp and Slack; the Enterprise plan adds a voice channel.
- Knowledge bases and tables
- Agents answer from uploaded files and stored table rows. Free includes 1K rows; Plus 100K; Team 500K.
- Help Center
- A public knowledge base customers can use on their own, with a custom domain from the Plus plan.
Voiceflow
- Agents, playbooks and workflows
- Global instructions guide an agent; playbooks handle adaptive conversations and workflows handle steps that must repeat exactly.
- Knowledge base
- Answers are grounded in your own documents, kept in sync, and agents can call your services through functions and API tools.
- Chat and voice channels
- Agents deploy across voice and chat, with integrations such as Zendesk, Salesforce, HubSpot and Shopify.
- Observability and environments
- LLM-powered evaluations, conversation-level logs, and development, staging and production environments.
- Agency tools
- Multi-client workspace management, white-labeling and client handoff, with usage-based billing and optional auto top-ups.
Plans
Botpress
Free$0
100 conversations, 3 seats, 3 AI agents, community support; hard-capped with no add-on packs.
Plus$150
per month for 250 conversations, billed annually
$25 AI usage, unlimited agents, white-label webchat, WhatsApp; extra packs of 100 conversations are $65.
Team$750
per month for 1,500 conversations, billed annually
$150 AI usage, unlimited seats, teams, routing and RBAC; extra packs of 100 conversations are $50.
EnterpriseCustom
Custom conversation volume, dedicated support, uptime SLA, security review and voice channel.
Voiceflow
Pricing could not be confirmed. See voiceflow.com.
Ways to pay less
Botpress
- Annual discount
Save 20% with annual billing
The pricing page toggles between monthly and annual billing and says annual billing saves 20%; the displayed prices are the annual ones.
- Nonprofit
Botpress for Good program
Botpress says it makes the platform more affordable for nonprofits, educational institutions and open-source projects, on application.
Voiceflow
No public discounts listed.
Common questions
Which is cheaper, Botpress or Voiceflow?
As of Nov 12, 2026, Botpress starts at $150 per month for 250 conversations, billed annually, and Voiceflow has no price we could confirm.
Which has a free plan, Botpress or Voiceflow?
As of Nov 12, 2026, only Botpress has a free plan. Voiceflow does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.