Sangoma vs Zultys (2026): which should you pick?
As of Nov 12, 2026, Zultys grades higher than Sangoma: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Zultys grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Sangoma if
- Fits if you want a phone system you can run in the cloud, on site or both
- Works for buyers who already deal with a reseller or partner
Look elsewhere if
- Skip it if you want a price before you talk to anyone, as none is published
- Not for you if you want a simple signup, since every deployment is quoted
- Too light for a quick comparison: the line covers Business Voice, Switchvox, CX and SIP trunking
- Watch out: some features, such as Starbox survivability, belong to higher bundles like Business Voice Plus
- Watch out: no free plan or trial is listed
Pick Zultys if
- Fits if you want cloud, on-site or hybrid from one vendor
- Works for contact centers that want the dialer in the same app as the phones
Look elsewhere if
- Skip it if you want to see a price first, since the site asks for a quote or demo
- Not for you if you want to buy direct, because it says it sells through channel partners
- Watch out: the AI Receptionist and some AI tools are separate or newer products with no price shown
- Watch out: no free plan or trial is listed
How we grade them
| 1.8GPASangomaWeak | 2.0GPAZultysFair | |
|---|---|---|
| Value for money | CNo price is published, so it sits at the category's middle. Every deployment is quoted. | CNo price is published; the site asks visitors to request a quote or demo, so it sits at the middle. |
| Free plan and trial | FNo free plan and no trial appears on the pages read. | FNo free plan and no trial on the pages read. |
| Features | CCalling, messaging, video meetings, a contact center, AI features and the TeamHub app. Some items, such as Starbox survivability, only come with higher bundles. | BVoice, SMS, chat, video, conferencing, presence, a contact center and AI transcription in one interface, with cloud, on-site or hybrid choices. Some AI tools are listed as separate products with no price shown. |
| Ease of use | CNo store rating on record. Choosing between Business Voice, Switchvox, CX and SIP trunking is part of the work. | CNo store rating on record. Choosing a deployment and buying through a reseller are part of the work. |
| Platforms and integrations | BWeb, Windows, Mac, iOS and Android, plus Microsoft Teams, Outlook and Google Calendar links. No API is listed. | BZAC for Windows and Mac, a browser version and mobile apps for iPhone and Android. No integrations or API are listed. |
| Best for | organisations that buy phones through a partner | mid-size offices that buy through a reseller |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Sangoma and Zultys. How we grade
Where they differ
In commonWebWindowsmacOSiOSAndroidTranscriptionTeam chatVideo callsBusiness phone lineBusiness texting
At a glance
| Sangoma | Zultys | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Sangoma US Inc. | Zultys, Inc. |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Sangoma
- No prices are published; every deployment is quoted through a sales call or a partner.
- The product line is wide (Business Voice, Switchvox, CX, SIP trunking), so a buyer has to match a product to a need.
- Some items, such as Starbox survivability, belong to higher bundles such as Business Voice Plus.
Zultys
- No prices are published; the site asks visitors to request a quote or a demo.
- The site says it sells through channel partners, so buying often goes through a reseller.
- AI Receptionist and some AI tools are listed as separate or newer products, and their pricing is not shown.
Key features
Sangoma
- Three deployment models
- Cloud UCaaS, a hybrid setup with on-site survivability, and an on-premises system built on Switchvox.
- Calling and messaging
- The cloud platform lists calling with DIDs, SMS, E911, visual voicemail, and group and one-to-one messaging.
- Video meetings
- HD video meetings with up to 120 participants and 12-hour sessions on the cloud platform.
- Contact center
- A departmental contact center with routing, reporting and agent coaching, and Sangoma CX as a separate contact-center product.
- AI features
- AI call and meeting summaries, voicemail summaries, and Sonella, an AI voice agent that answers calls.
- TeamHub app
- A collaboration app for Windows, macOS, iOS, Android and the web, included with Sangoma UCaaS subscriptions.
Zultys
- Unified communications
- Voice, SMS, instant messaging and group chat, video, conferencing and presence in one interface called ZAC.
- Integrated contact center
- An omnichannel contact center for high call volumes, run through the same interface as the phone system.
- Deployment choices
- Hosted cloud, on-premises, virtualized, or hybrid built on Hardware as a Service, with the same interface in each.
- AI tools
- Live and post-call transcription, real-time sentiment analysis and closed captions in ZAC, plus an AI Receptionist for inbound calls.
- Apps
- ZAC for Windows and Mac, Web ZAC in a browser, and Mobile ZAC for iPhone and Android with matching features.
- Phones and gateways
- Desk phones such as the ZIP 49GA, along with accessories and gateways sold by Zultys.
Plans
Sangoma
Pricing could not be confirmed. See sangoma.com.
Zultys
Pricing could not be confirmed. See zultys.com.
Common questions
Which is cheaper, Sangoma or Zultys?
As of Nov 12, 2026, Sangoma has no price we could confirm, and Zultys has no price we could confirm.
Which has a free plan, Sangoma or Zultys?
As of Nov 12, 2026, neither Sangoma nor Zultys has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.