Brave refund policy
Brave states a refund policy with no set window, and you cancel in your own settings.
Brave refunds and cancellation
Ordinary · checked Oct 18, 2026
The browser is free, and the paid bits around it come with no money-back guarantee at all: Brave's terms say all transactions are final and fees are non-refundable, with an exception only for technical problems that stop you using what you bought. Against that, each subscription has a seven-day free trial, you cancel yourself from the account site, and you keep the features to the end of the period. That is the ordinary deal, and a C.
- Refund window
- No set window
- How you cancel
- Yourself, in settings
- Getting your money back
Brave's terms of use say all transactions are final and that any fees paid are non-refundable. The one exception given is that if technical problems prevent or unreasonably delay access to a product, you may contact Brave support or request a refund from the payments address the terms give. Subscriptions bought through Apple's or Google's stores fall under those stores' policies, and Brave says it provides no refund.
Stated on brave.com- How to cancel Brave
A premium subscription bought from Brave is cancelled on the account site: sign in with a login link sent to your email, find the subscription under Account, click Cancel subscription and confirm. Subscriptions bought in the App Store or Google Play are cancelled in those stores instead. Brave says cancelling does not delete the account, and the help article points anyone who gets stuck to its community forum.
- Go to the Brave account site and enter your email address
- Click Get login link, then open the link emailed to you
- Find the subscription under Account
- Click Cancel subscription beside the one you want to end
- Read what the page says happens after cancellation
- Click Cancel subscription again to confirm
- What you keep afterwards
You are not charged for future billing periods, you keep the premium features of the cancelled product until the current period ends, and after that you drop to the free version of that service where one exists. You can resubscribe at any time. Deleting the Brave Premium account is a separate step: it cancels every subscription, purges your email address and purchase history, and cannot be undone.
Stated on support.brave.app- Renewals
The terms say paid subscriptions renew automatically until they are cancelled on the account site, and that you are told if the price of a subscription goes up, with your consent required to carry on where the law demands it. If a payment cannot be taken, Brave says you remain responsible for the amount and it may cancel the subscription.
Stated on brave.com
In your favour
- Every paid Brave product comes with a seven-day free trial, so you can look before you pay.
- You cancel yourself from the account site, with no form and nobody to persuade.
- Brave says it tells you before a subscription's price goes up.
- Cancelling leaves the account alone and you can pick the subscription up again later.
Watch out for
- All transactions are final and fees are non-refundable, in Brave's own words.
- The only refund route named is for technical problems that stop you using what you bought.
- Buy through Apple or Google and the refund is theirs to grant, not Brave's.
- Deleting the Premium account wipes your email and purchase history and cannot be undone.
Getting help from Brave
Ordinary · checked Oct 18, 2026
Brave's answer to support is a public forum, and a good one: busy, split by product, and where its own help articles send you when something goes wrong. There is a help centre and a support address too. What there is not is any live route, any stated hours or any promise about how fast anyone replies, and paying for premium buys you none of those. That is a C.
Ways to get help
Email
Brave's site footer lists a general user support address alongside separate addresses for API sales, advertising, business and press. The terms give a different address for refund requests where technical problems stopped you using a product.
Stated on brave.comHelp centre
A written help centre with sections for the desktop and mobile browsers, Rewards, Wallet, Search, Leo, Talk, the VPN and premium account management, including step-by-step articles on cancelling and on deleting an account.
Stated on support.brave.appCommunity or forum
The Brave Community forum is the route the help centre points to for anything its articles do not answer, including problems cancelling a subscription. It is public, split by product, and busy, with thousands of browser topics.
Stated on community.brave.app
Not listed on Brave’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
Its pages do not say.
- What depends on your plan
Its pages do not say.
In your favour
- The forum is public, active and free to read before you decide anything.
- Help articles exist for the awkward jobs, cancelling and deleting an account among them.
- Free users and premium subscribers go through the same door, with nothing held back.
Watch out for
- No live chat and no phone line anywhere on the pages read.
- No support hours and no target reply time are stated.
- Paying for premium buys you no faster queue that any page describes.
- When a help article runs out of answers, it sends you to a user forum rather than to Brave.
What these two grades rest on. Read on 18 October 2026: Brave's terms of use, with its payment, subscription and termination clauses, its help-centre articles on cancelling a Brave Premium subscription and deleting a Brave Premium account, the premium product page with its contact list, and the Brave Community forum. Nobody here cancelled a plan, asked for a refund or contacted Brave's support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Brave refund and cancellation questions
Does Brave give refunds?
Brave's terms of use say all transactions are final and that any fees paid are non-refundable. The one exception given is that if technical problems prevent or unreasonably delay access to a product, you may contact Brave support or request a refund from the payments address the terms give. Subscriptions bought through Apple's or Google's stores fall under those stores' policies, and Brave says it provides no refund. This is Brave's own policy, as read on Oct 18, 2026.
How do I cancel Brave?
A premium subscription bought from Brave is cancelled on the account site: sign in with a login link sent to your email, find the subscription under Account, click Cancel subscription and confirm. Subscriptions bought in the App Store or Google Play are cancelled in those stores instead. Brave says cancelling does not delete the account, and the help article points anyone who gets stuck to its community forum. The steps its help page gives: 1. Go to the Brave account site and enter your email address. 2. Click Get login link, then open the link emailed to you. 3. Find the subscription under Account. 4. Click Cancel subscription beside the one you want to end. 5. Read what the page says happens after cancellation. 6. Click Cancel subscription again to confirm.
What happens to my data if I cancel Brave?
You are not charged for future billing periods, you keep the premium features of the cancelled product until the current period ends, and after that you drop to the free version of that service where one exists. You can resubscribe at any time. Deleting the Brave Premium account is a separate step: it cancels every subscription, purges your email address and purchase history, and cannot be undone.
How do I contact Brave support?
Brave's pages list these ways to get help: email, help centre and community or forum. No live chat or phone was listed, as read on Oct 18, 2026.
Does Brave renew automatically?
The terms say paid subscriptions renew automatically until they are cancelled on the account site, and that you are told if the price of a subscription goes up, with your consent required to carry on where the law demands it. If a payment cannot be taken, Brave says you remain responsible for the amount and it may cancel the subscription.
Can I try Brave before paying?
Yes. 7-day free trial on Brave VPN, Leo AI premium and Talk premium. Trying first is the surest way to avoid needing a refund.
Before paying for a year, check what Brave costs month to month on its pricing page. We read these policies; we haven’t asked Brave for a refund or contacted its support.
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