The Cliniko Insider’s Guide
Everything we know about Cliniko in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Cliniko
The Insider’s Guide
Practice management for allied health clinics, priced by practitioners
Every plan, grade, refund rule and rival among therapy and clinic software, read from Cliniko’s own pages.
Made by Cliniko · checked Oct 24, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Cliniko’s own pages, its app-store listings and our grades. Every fact in it is on Cliniko’s page too, where it is kept up to date. Checked Oct 24, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 8 of the 12 other therapy and clinic software we grade
Cliniko is practice management software for clinics and allied health practitioners in many countries. It covers the appointment calendar and online bookings, telehealth, customizable treatment notes and patient forms, invoicing, payments and stock. Every feature is on every plan; the price depends only on how many practitioners the clinic has.
To get you started, here are 9 things to know about Cliniko, taken from its own pages and our grades.
Note templates, forms and SMS credits need setting up, and claims or AI notes mean picking and linking a connected app.
- 1
Best for allied health clinics that also run classes
Cliniko gives every clinic every feature, priced only by how many practitioners it has, from $45 a month for one.
- 2
Paid plans start at $45 a month
As its pricing page puts it: $45 per month (1 practitioner).
- 3
You can try it first
30-day free trial, no payment details needed
- 4
It runs on Web
Web.
- 5
Calendar and online bookings
Clients book and cancel online around the clock. The calendar handles repeat appointments, wait lists, multiple locations, time zones, and groups or classes such as pilates.
- 6
Telehealth
Video consultations are built in. During the free trial they unlock only once a credit card is on file.
- 7
Treatment notes and forms
Fully configurable note templates, body charts, draft notes, letters and medical alerts, plus online intake forms and questionnaires that save to the patient record.
- 8
A 2.4 GPA, above 8 of 12
That is against the other therapy and clinic software we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Cliniko you would be making video sessions that meet health privacy rules. That is not a weekend's work, with an AI app builder or without one.
Cliniko at a glance
- Pricing
- Free trial, from $45 per month (1 practitioner)
- Free plan
- No
- Free trial
- 30-day free trial, no payment details needed
- Runs on
- Web
- Made by
- Cliniko, since 2011
- Category
- Therapy & Clinic Software
- Our grade
- 2.4 GPA, fair
The report card
Best for allied health clinics that also run classes
Cliniko gives every clinic every feature, priced only by how many practitioners it has, from $45 a month for one. It has no insurance claims or AI scribe of its own, no mobile apps, and texts cost 10¢ each, so a US therapy practice ends up leaning on connected apps that charge their own fees.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | $95 a month covers two to five practitioners, so $19 each for a clinic of five, inside this category's cheaper quarter ($25). One practitioner pays $45, above the middle ($39), and the bands jump: six pay the same $145 as eight. |
| Free plan and trial | C | A 30-day trial with no payment details. Telehealth stays locked until you put a card on file, though, and there's no free plan unless you're a charity or a school. |
| Features | C | Calendar, online bookings, classes, telehealth, configurable notes with body charts, forms, invoicing, stock and a public API. The listing's own gap keeps it here: no insurance claim filing or AI scribe of its own, only through third-party apps. |
| Ease of use | C | No App Store rating on record. Note templates, forms and SMS credits need setting up, and claims or AI notes mean picking and linking a connected app. |
| Platforms and integrations | B | Web, with a public API, Xero sync and a directory of 94 connected apps. There are no native mobile apps; the calendar and notes are pages in a phone's browser. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Cliniko is for
- Fits if you run an allied health clinic with classes such as pilates as well as one-on-one visits
- Works for clinics with lots of reception and admin staff, since only practitioners are charged
Who it is not for
- Not for you if you bill US insurance from inside the app, as claims come only through third-party apps
- Skip it if you want AI notes built in or a native phone app; neither is on Cliniko's own feature pages
- Watch out: prices step up in bands, so a clinic of 6 pays $145 a month, the same as one of 8
- Watch out: SMS reminders use prepaid credits at 10¢ a message, and connected apps may charge their own fees
- Watch out: telehealth stays locked during the trial until you add a card
Good to know
Good for
- Allied health clinics that run classes as well as one-on-one visits
- Clinics with many reception and admin staff, who are not charged
- Practices that want every feature without plan tiers
Worth knowing
- Prices step up in bands: a clinic with 6 practitioners pays $145 a month, the same as one with 8.
- SMS reminders use prepaid credits at 10¢ per message; connected third-party apps may charge their own fees.
- Cliniko's feature pages list no insurance claim filing or AI scribe of its own; those come from third-party connected apps.
- There are no native mobile apps; the calendar and notes are mobile-friendly pages in the browser.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$45
A month to start
Cliniko is a paid product with a free trial, starting at $45 per month (1 practitioner).
Telehealth stays locked until you put a card on file, though, and there's no free plan unless you're a charity or a school.
1 practitioner
$45
per month for 1 practitioner
Every feature, with unlimited patients, admin and reception users, locations and file storage.
2 to 5 practitioners
$95
per month for up to 5 practitioners
Same features as every plan; the price covers any number of practitioners from 2 to 5.
6 to 8 practitioners
$145
per month for up to 8 practitioners
Same features as every plan, for clinics of 6 to 8 practitioners.
9 to 12 practitioners
$195
per month for up to 12 practitioners
Same features as every plan, for clinics of 9 to 12 practitioners.
13 to 25 practitioners
$295
per month for up to 25 practitioners
Same features as every plan, for clinics of 13 to 25 practitioners.
26 to 200 practitioners
$395
per month for up to 200 practitioners
Same features as every plan, for clinics of 26 to 200 practitioners.
Trying it first
30-day free trial, no payment details needed
Read from cliniko.com on Oct 24, 2026.
Ways to pay less
Annual discount
One month free with annual billing
Cliniko's pricing FAQ says paying annually gives one month free every year, on top of the initial trial.
Stated on cliniko.comNonprofit
Free for charities and educational institutions
Registered charities and educational institutions can use Cliniko free; they arrange the free subscription by contacting the company.
Stated on cliniko.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Practice management for allied health clinics, priced by practitioners. Here is what it does, as its own site describes it, and what it covers: public API, invoicing, clinical notes, telehealth, appointment booking, class booking.
Calendar, online bookings, classes, telehealth, configurable notes with body charts, forms, invoicing, stock and a public API.
- Calendar and online bookings
- Clients book and cancel online around the clock. The calendar handles repeat appointments, wait lists, multiple locations, time zones, and groups or classes such as pilates.
- Telehealth
- Video consultations are built in. During the free trial they unlock only once a credit card is on file.
- Treatment notes and forms
- Fully configurable note templates, body charts, draft notes, letters and medical alerts, plus online intake forms and questionnaires that save to the patient record.
- Invoicing, payments and stock
- Invoices from the calendar, online payments, prepayments, concessions, statements, product sales with stock levels, expenses, and automatic sync to Xero.
- Reminders and SMS
- Automated SMS and email reminders and follow-ups, bulk SMS and two-way replies logged on the client record, using prepaid credits at 10¢ a message.
- API and connected apps
- A public API, and a directory of 94 connected apps, mostly third-party, for AI notes and receptionists, booking sites, exercise programs and reporting.
Where it runs
- Web
What it works with
- Xero
Cliniko is made by Cliniko, and has been around since 2011.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
8/12
Other therapy and clinic software it is graded above
Cliniko's GPA of 2.4 is higher than 8 of the 12 other therapy and clinic software we grade, and level with 1.
It stands best on value for money (B, above 11 of 12) and worst on features (C, above 0).
Its paid plans start at $45 a month, against a middle price of $39 for the category: 6 of the 10 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 4 tools score higher and cost less.
Each grade against the category
Every bar is all 13 therapy and clinic software we grade, cut by the letter each got. Cliniko’s own letter is outlined.
- BValue for moneyAbove 11 of 12
- CFree plan and trialAbove 2 of 12
- CFeaturesAbove 0 of 12
- CEase of useAbove 0 of 12
- BPlatforms and integrationsAbove 3 of 12
Price against what you get
Each dot is one of 11 therapy and clinic software. Further left costs less; higher up scores better on features, ease of use and platforms. Cliniko is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Cliniko you would be making video sessions that meet health privacy rules. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.4 is higher than 8 of the 12 other therapy and clinic software we grade. It costs $540 a year.
What you could make
- Appointment booking, clinical notes, class booking and invoicing: an app builder makes these well.
What you could not
- Video sessions that meet health privacy rules.
- It plugs into other products, Xero among them, and has an API.
What this rests on. Cliniko’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Jane, Zanda, SimplePractice, Carepatron and Practice Better
The 5 tools Cliniko is most often weighed against, with where each one differs from it.
- 1.8GPA
Jane
From $59/mo
Booking, charting and payments for multi-practitioner health clinics.
- Cliniko also covers invoicing.
- Jane also covers insurance billing.
- 2.6GPA
Zanda
Free trial · from $19/mo
Browser-based practice software for allied health and therapy clinics.
- Cliniko also covers invoicing and class booking.
- Zanda also covers transcription and insurance billing.
- 2.8GPA
SimplePractice
Free trial · from $49/mo
Practice management and EHR for private-practice therapists.
- Only SimplePractice lists iOS and Android apps.
- Cliniko also covers invoicing and class booking.
- SimplePractice also covers transcription and insurance billing.
- 2.6GPA
Carepatron
Free plan · from $31/mo
Practice management with a free plan, AI scribe and telehealth.
- Carepatron has a free plan. Cliniko does not, though it has a free trial.
- Only Carepatron lists iOS and Android apps.
- Cliniko also covers invoicing and class booking.
- 2.2GPA
Practice Better
Free plan · from $25/mo
Practice software for nutrition, wellness and therapy, with programs.
- Practice Better has a free plan. Cliniko does not, though it has a free trial.
- Only Practice Better lists iOS and Android apps.
- Cliniko also covers invoicing and class booking.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Cliniko free?
No, Cliniko is a paid product, but you can try it first. 30-day free trial, no payment details needed.
How much does Cliniko cost?
Cliniko lists 6 plans. 1 practitioner: $45 per month for 1 practitioner.
What platforms does Cliniko work on?
Cliniko is available on Web.
Does Cliniko offer any discounts?
Cliniko publicly lists the following: One month free with annual billing; Free for charities and educational institutions.
Does Cliniko have an Android app?
No Android app was listed when its pages were read on Oct 24, 2026. Cliniko is listed for Web.
Does Cliniko have an iPhone app?
No iPhone app was listed when its pages were read on Oct 24, 2026. Cliniko is listed for Web.
Is Cliniko open source?
Cliniko is not described as open source on its own site, as read on Oct 24, 2026.
Does Cliniko have an API?
Yes. Cliniko offers a public API, according to its own site.
What does Cliniko integrate with?
Cliniko's listing names Xero. A listing names up to eight integrations, so it may connect to more.
Who makes Cliniko?
Cliniko is made by a company of the same name. It dates from 2011.
What are the alternatives to Cliniko?
The closest alternatives to Cliniko in our directory are Jane, Zanda, SimplePractice, Carepatron and Practice Better.
How does Cliniko compare with other therapy and clinic software?
Cliniko's GPA of 2.4 is higher than 8 of the 12 other therapy and clinic software we grade, and level with 1.
Is Cliniko good value for money?
ToolGPA grades Cliniko B for value for money. Its paid plans start at $45 a month, against a middle price of $39 for the category: 6 of the 10 others that charge start lower.
Could I make my own version of Cliniko?
To replace Cliniko you would be making video sessions that meet health privacy rules.
Where this guide comes from
The prices, plans, platforms and features were read from Cliniko’s own pages on Oct 24, 2026, and the grades were given on Oct 24, 2026. Graded from this listing, whose facts were read from Cliniko's own pages on 24 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Cliniko. Prices change, so check cliniko.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Cliniko, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/cliniko
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Cliniko: The Insider's Guide", checked Oct 24, 2026. https://toolgpa.com/tools/cliniko
Know someone choosing between therapy and clinic software?
Send them this guide: toolgpa.com/tools/cliniko/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded therapy and clinic software after Cliniko, each with an Insider's Guide of its own.
- Therapy & Clinic Software Insider's GuideEvery one of the 13 therapy and clinic software we grade, compared
- SimplePractice Insider's GuidePractice management and EHR for private-practice therapists2.8 GPA
- Carepatron Insider's GuidePractice management with a free plan, AI scribe and telehealth2.6 GPA
- Zanda Insider's GuideBrowser-based practice software for allied health and therapy clinics2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Cliniko’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Cliniko is a trademark of its owner, and this guide is not made, paid for or approved by Cliniko. Prices and plans change: check cliniko.com before you buy.