Crisp Essentials
The Crisp Essentials plan costs $95 per workspace / month, with 10 seats.
What the plan includes
Adds WhatsApp, Instagram, SMS and phone, a help center, a workflow and chatbot builder, analytics, round-robin and $25 of AI credits (about 450).
As stated on crisp.chatThe plans either side of it
- Mini$45 per workspace / month, with 4 seatsone below
Adds email, Telegram, Messenger and X, canned replies, internal notes, full history and the AI Agent with $5 of credits, around 90 automated conversations.
- Plus$295 per workspace / month for 20 seats, plus $10 per extra agentone above
Adds a ticketing portal, white labelling, Stripe and Salesforce, AI spam filter and summaries, and $75 of AI credits, around 1,350 automated conversations.
What else costs about this much
| Tool | Starts at | Free plan |
|---|---|---|
| Helply (formerly Groove) | $99 a month | No |
| CustomGPT | $89 a month | No |
| Talkdesk | $85 a month | Yes |
| Unthread | $85 a month | No |
| respond.io | $79 a month | No |
Each tool’s own starting price, within a quarter of what this plan costs. A starting price is not the same plan, so read what each one includes before weighing them against each other.
Crisp Essentials questions
How much is the Crisp Essentials plan?
The Crisp Essentials plan costs $95 per workspace / month, with 10 seats. Adds WhatsApp, Instagram, SMS and phone, a help center, a workflow and chatbot builder, analytics, round-robin and $25 of AI credits (about 450).
What is the difference between Crisp Mini and Essentials?
Mini costs $45 per workspace / month, with 4 seats and gives you adds email, Telegram, Messenger and X, canned replies, internal notes, full history and the AI Agent with $5 of credits, around 90 automated conversations. Essentials costs $95 per workspace / month, with 10 seats and gives you adds WhatsApp, Instagram, SMS and phone, a help center, a workflow and chatbot builder, analytics, round-robin and $25 of AI credits (about 450).
Is it worth moving from Essentials to Plus?
That depends on what you need. Plus costs $295 per workspace / month for 20 seats, plus $10 per extra agent and adds adds a ticketing portal, white labelling, Stripe and Salesforce, AI spam filter and summaries, and $75 of AI credits, around 1,350 automated conversations. The listing is what each plan states; neither plan is graded on its own.
Does Crisp have a free plan or a trial?
Yes. Free plan: 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits. There is also a 14-day free trial of any plan.
When was this checked?
Oct 17, 2026, against https://crisp.chat/en/pricing/. Vendors change prices and plans without notice, so confirm on their site before you buy.