Datto RMM review (2026): is it worth it?
Cloud RMM for MSPs and IT departments, with Microsoft 365 tools
Black Friday: is there a Datto RMM sale?
Datto RMM report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for cloud device management for IT providers
Datto RMM monitors, patches and automates devices for MSPs and IT teams, with Microsoft 365 and Intune tools built in. There is no published price: you ask for one, and the trial is on request with terms not stated. Web Remote doesn't cover Linux, and Datto describes itself as a Kaseya company.
Who Datto RMM is for
- Fits if you run IT for several clients and want policy-based automation
- Works for a team on Microsoft 365 and Intune
Who Datto RMM is not for
- Not for you if you want a published price: you have to request one
- Skip it if you manage many Linux machines and want browser remote control, which covers Windows and macOS
- Watch out: ransomware detection needs its own licence and runs on supported Windows devices
- Watch out: Kaseya also sells Datto RMM inside its Kaseya 365 Endpoint subscription, so the buying route can differ
Why Datto RMM gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo price is published: the pricing page asks you to request pricing and says partners set their own, so there is nothing to grade and it sits at the ordinary C.
- DFree plan and trialA trial is offered on request through a form, with its length and card rules unstated. No free plan.
- CFeaturesMonitoring, patching, policy automation, remote access, Microsoft 365 and Intune management and network discovery. The listing shows gaps: Web Remote is for Windows and macOS, and ransomware detection needs its own licence.
- CEase of useNo store rating on record. You deploy agents and set up policies before it is useful.
- BPlatforms and integrationsWeb console with agents for Windows, Mac and Linux, and Microsoft 365, Intune and IT Glue integrations. No phone app is listed.
What these grades rest on. Graded from this listing, whose facts were read from Datto RMM's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Datto RMM? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/datto-rmm#review"><img src="https://toolgpa.com/badge/datto-rmm.svg" alt="Datto RMM: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Datto RMM stands among remote desktop apps
Datto RMM's GPA of 2.0 is higher than 13 of the 85 other remote desktop apps we grade, and level with 7.
It stands best on platforms and integrations (B, above 28 of 85) and worst on free plan and trial (D, above 15).
Each grade against the category
Every bar is all 86 remote desktop apps we grade, cut by the letter each got. Datto RMM’s own letter is outlined.
- CValue for moneyAbove 7 of 85, level with 46
- DFree plan and trialAbove 15 of 85, level with 3
- CFeaturesAbove 1 of 85, level with 53
- CEase of useAbove 10 of 85, level with 48
- BPlatforms and integrationsAbove 28 of 85, level with 50
Keep Datto RMM, or make your own?
Keep it
To replace Datto RMM you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 65 of the 85 other remote desktop apps grade higher.
What you could make
- Reports: an app builder makes this well.
What you could not
- A fast, secure link to another computer through any network.
- Connections to other products, each kept working as those products change.
- Apps for macOS, Windows and Linux that stay in step with each other.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Datto RMM’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Datto RMM?
Datto RMM is a cloud-based remote monitoring and management platform sold to managed service providers and IT departments. It covers endpoint and network monitoring, patching, scripted automation, browser-based remote control and Microsoft 365 user management. Datto describes itself as a Kaseya company, and pricing is available on request.
Worth knowing
- No prices are published; the pricing page asks visitors to request pricing and says partners set their own pricing plans.
- Web Remote is described for supported Windows and macOS devices, so Linux endpoints are managed without browser remote control.
- Ransomware detection needs its own license and runs on supported Windows devices.
- Datto describes itself as a Kaseya company, and Kaseya also sells Datto RMM inside its Kaseya 365 Endpoint subscription.
Key features
- Monitoring and alerting
- Watches availability, performance, services and processes on endpoints and network devices, and can raise tickets, fire webhooks or run responses.
- Patch management
- Automates Windows patching through policies, handles macOS and Linux updates with reusable components, and updates supported third-party apps.
- Policy-based automation
- More than 500 pre-built components install apps, run scripts and monitor conditions, deployed as quick or scheduled jobs.
- Web Remote
- Browser-based remote control for supported Windows and macOS devices, with chat and PowerShell where supported.
- Microsoft 365 and Intune
- Manages Microsoft 365 users (password resets, sign-in blocks, onboarding) and supported Intune-enrolled devices from the same console.
- Network discovery
- Discovers devices across site subnets, draws topology maps and monitors network devices through SNMP and ping.
Datto RMM pricing
We could not confirm Datto RMM’s current pricing from its own site, so we are not listing plans here. See datto.com for current prices.
Works with
- Microsoft 365
- Intune
- IT Glue
Datto RMM alternatives
- Datto RMM vs NinjaOne
Free trial · from $1.50/mo
Common questions
Does Datto RMM have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Datto RMM is listed for Web, Windows, macOS and Linux.
Does Datto RMM have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Datto RMM is listed for Web, Windows, macOS and Linux.
Is Datto RMM open source?
Datto RMM is not described as open source on its own site, as read on Nov 13, 2026.
Does Datto RMM have an API?
Yes. Datto RMM offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.