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The Frends Insider’s Guide

Everything we know about Frends in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

Frends

The Insider’s Guide

European iPaaS for integration, APIs and AI orchestration

Frends, as pictured on frends.com

Every plan, grade, refund rule and rival among automation tools, read from Frends’s own pages.

Made by Frends · checked Nov 13, 2026 · toolgpa.com

1.8GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Frends’s own pages, its app-store listings and our grades. Every fact in it is on Frends’s page too, where it is kept up to date. Checked Nov 13, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

1.8

GPA, above 10 of the 134 other automation tools we grade

Frends is a low-code integration platform that combines process automation, API management, application integration and AI orchestration. It can run in the cloud, on-premises or in a hybrid setup, and the vendor positions it as a European platform for regulated industries and the public sector. Pricing is by quote.

To get you started, here are 7 things to know about Frends, taken from its own pages and our grades.

No plan shows a price, and plans are set by processes and monthly executions.
From our report card of Frends
  1. 1

    Best for enterprise integration and process automation

    Frends is a low-code integration platform for process automation, API management and AI orchestration, in the cloud, on-premises or hybrid.

  2. 2

    It runs on Web

    Web.

  3. 3

    Process Builder

    A low-code, BPMN-style canvas for building integrations and automated processes, with a visual data mapper and CI/CD pipelines.

  4. 4

    API management

    Manages APIs alongside integrations on the same platform, with an optional API Portal add-on.

  5. 5

    Long-running processes

    Supports processes that run over long periods, with a Business Automation Portal add-on for people-facing steps.

  6. 6

    A 1.8 GPA, above 10 of 134

    That is against the other automation tools we grade, on value, the free plan, features, ease of use and platforms.

  7. 7

    Keep it

    To replace Frends you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.

Frends at a glance

Pricing
Paid
Free plan
No
Free trial
None stated
Runs on
Web
Made by
Frends
Category
Automation
Our grade
1.8 GPA, weak

The report card

Best for enterprise integration and process automation

Frends is a low-code integration platform for process automation, API management and AI orchestration, in the cloud, on-premises or hybrid. No plan shows a price, and plans are set by processes and monthly executions. It's built for enterprise teams, and Frends MCP and AI need current contract terms.

ToolGPA report cardFrendsGraded Nov 13, 2026
SubjectGradeComment
Value for moneyCNo plan shows a price: Growth, Business, Enterprise and Enterprise Infinity are all quoted on request.
Free plan and trialFNo free plan or trial on the pages read.
FeaturesCProcess builder, API management, long-running processes, MCP and AI, templates. Hybrid deployment and the platform API start at Business.
Ease of useCNo store rating on record. A low-code builder still means building the processes yourself.
Platforms and integrationsBWeb, with 7 integrations and cloud, on-premises or hybrid deployment.
Grade point averageWeak, out of 4.01.8

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Frends is for

  • Fits if you're an enterprise IT team running integrations across cloud and on-premises systems
  • Works for companies that want API management and process automation in one platform

Who it is not for

  • Not for you if you want published prices, as every plan is quoted on request
  • Tight on Growth: up to 25 processes and 0.5 million executions a month
  • Watch out: hybrid deployment, SSO with Azure and the platform API start at the Business plan
  • Watch out: Frends MCP and AI need current contract terms or an AI amendment
  • Too heavy for individuals or small teams automating a few apps

Good to know

Good for

  • Mid-size to large organizations consolidating integration and automation
  • European and public-sector teams with data-residency requirements
  • Teams migrating from BizTalk or SAP PI/PO

Worth knowing

  • No plan shows a price: Growth, Business, Enterprise and Enterprise Infinity are all quoted on request.
  • Plans differ by processes and monthly executions; Growth allows up to 25 processes and 0.5 million executions a month.
  • Hybrid deployment, SSO with Azure and the platform API start at the Business plan.
  • Frends MCP and AI features need current contract terms or an AI amendment, per the pricing page.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

Frends's current pricing could not be confirmed from its own site.

No plan shows a price: Growth, Business, Enterprise and Enterprise Infinity are all quoted on request.
From our grade for value for money

We could not confirm Frends’s current prices from its own site, so this guide lists no plans. frends.com has them.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

1

Place it runs: Web

European iPaaS for integration, APIs and AI orchestration. Here is what it does, as its own site describes it, and what it covers: public API, templates, workflow automation, AI agents, no-code.

Process builder, API management, long-running processes, MCP and AI, templates.
From our grade for features
Process Builder
A low-code, BPMN-style canvas for building integrations and automated processes, with a visual data mapper and CI/CD pipelines.
API management
Manages APIs alongside integrations on the same platform, with an optional API Portal add-on.
Long-running processes
Supports processes that run over long periods, with a Business Automation Portal add-on for people-facing steps.
Frends MCP and AI
Frends MCP and Enterprise MCP expose systems as governed tools to AI, and AI-powered workflows are billed against monthly AI credits.
Integration templates
Prebuilt integration templates, connectors and tasks speed up common ERP, HR and finance integrations.
Flexible deployment
Deployable in the cloud, on-premises or hybrid, and the top plan lists a fully air-gapped deployment.

Where it runs

  • Web

What it works with

  • SAP
  • Salesforce
  • ServiceNow
  • HubSpot
  • Oracle
  • Microsoft Dynamics 365
  • Microsoft Azure

Frends is made by Frends.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

10/134

Other automation tools it is graded above

Frends's GPA of 1.8 is higher than 10 of the 134 other automation tools we grade, and level with 15.

It stands best on platforms and integrations (B, above 39 of 134) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 135 automation tools we grade, cut by the letter each got. Frends’s own letter is outlined.

  • CValue for moneyAbove 22 of 134
  • FFree plan and trialAbove 0 of 134
  • CFeaturesAbove 2 of 134
  • CEase of useAbove 27 of 134
  • BPlatforms and integrationsAbove 39 of 134

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Frends you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 109 of the 134 other automation tools grade higher.

What you could make

  • Templates: an app builder makes this well.

What you could not

  • Connections to other products, each kept working as those products change.
  • A builder that other people can use without writing code.
  • An AI agent, with the models and the safeguards behind it.

What this rests on. Frends’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Boomi, MuleSoft, SnapLogic, Workato and Jitterbit

The 5 tools Frends is most often weighed against, with where each one differs from it.

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

11

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Frends free?

No. Frends is a paid product.

What platforms does Frends work on?

Frends is available on Web.

Does Frends have an Android app?

No Android app was listed when its pages were read on Nov 13, 2026. Frends is listed for Web.

Does Frends have an iPhone app?

No iPhone app was listed when its pages were read on Nov 13, 2026. Frends is listed for Web.

Is Frends open source?

Frends is not described as open source on its own site, as read on Nov 13, 2026.

Does Frends have an API?

Yes. Frends offers a public API, according to its own site.

What does Frends integrate with?

Frends's listing names SAP, Salesforce, ServiceNow, HubSpot, Oracle, Microsoft Dynamics 365 and Microsoft Azure.

Who makes Frends?

Frends is made by a company of the same name.

What are the alternatives to Frends?

The closest alternatives to Frends in our directory are Boomi, MuleSoft, SnapLogic, Workato and Jitterbit.

How does Frends compare with other automation tools?

Frends's GPA of 1.8 is higher than 10 of the 134 other automation tools we grade, and level with 15.

Could I make my own version of Frends?

To replace Frends you would be making connections to other products, each kept working as those products change.

Where this guide comes from

The prices, plans, platforms and features were read from Frends’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Frends's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Frends. Prices change, so check frends.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

7,721

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 7,721

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Frends: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/frends

Know someone choosing between automation tools?

Send them this guide: toolgpa.com/tools/frends/guide

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See our other guides

The best-graded automation tools after Frends, each with an Insider's Guide of its own.

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Everything in this guide is ToolGPA’s own summary of what Frends’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Frends is a trademark of its owner, and this guide is not made, paid for or approved by Frends. Prices and plans change: check frends.com before you buy.