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The Lightspeed eCom Insider’s Guide

Everything we know about Lightspeed eCom in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

Lightspeed eCom

The Insider’s Guide

Online store that syncs with Lightspeed Retail point of sale

Lightspeed eCom, as pictured on lightspeedhq.com

Every plan, grade, refund rule and rival among online store builders, read from Lightspeed eCom’s own pages.

Made by Lightspeed · checked Nov 12, 2026 · toolgpa.com

1.6GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Lightspeed eCom’s own pages, its app-store listings and our grades. Every fact in it is on Lightspeed eCom’s page too, where it is kept up to date. Checked Nov 12, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

1.6

GPA, above 0 of the 26 other online store builders we grade

Lightspeed eCom is the online store side of Lightspeed's retail platform. It builds a website or connects to an existing one, sells on social channels and marketplaces, and keeps inventory, products and loyalty in sync with Lightspeed Retail point of sale.

To get you started, here are 8 things to know about Lightspeed eCom, taken from its own pages and our grades.

You set up a till system and a website together, and connect each sales channel.
From our grade for ease of use
  1. 1

    Best for a web store tied to a shop's till

    Lightspeed eCom is the online store built into Lightspeed's retail point-of-sale plans, which start at $89 a month, with one catalog across shop and web.

  2. 2

    Paid plans start at $89 a month

    As its pricing page puts it: $89 per month (Retail POS Basic with built-in eCommerce).

  3. 3

    It runs on Web

    Web.

  4. 4

    Website builder and themes

    Build a site from scratch with free and paid themes, or connect Lightspeed to an existing site on WordPress, Wix or Weebly.

  5. 5

    Sales channels

    Sell through Facebook, Instagram, TikTok, Google Shopping, Amazon, eBay and Walmart from the same catalog.

  6. 6

    Synced inventory

    Products and stock levels sync between eCom and Lightspeed Retail, including across multiple locations.

  7. 7

    A 1.6 GPA, above 0 of 26

    That is against the other online store builders we grade, on value, the free plan, features, ease of use and platforms.

  8. 8

    Keep it

    To replace Lightspeed eCom you would be making checkout, card payments and sales tax handled for you. That is not a weekend's work, with an AI app builder or without one.

Lightspeed eCom at a glance

Pricing
Paid, from $89 per month (Retail POS Basic with built-in eCommerce)
Free plan
No
Free trial
None stated
Runs on
Web
Made by
Lightspeed
Category
Online Store Builders
Our grade
1.6 GPA, weak

The report card

Best for a web store tied to a shop's till

Lightspeed eCom is the online store built into Lightspeed's retail point-of-sale plans, which start at $89 a month, with one catalog across shop and web. It isn't sold on its own, the pricing page doesn't spell out what the dearer plans include for eCom, and extra registers and locations cost more.

ToolGPA report cardLightspeed eComGraded Nov 12, 2026
SubjectGradeComment
Value for moneyD$89 a month, which is where the category's dearest tenth begins, and that is a retail till plan with eCom inside it. eCom isn't priced alone, and Core is $149 and Plus $289.
Free plan and trialFNo free plan and no trial are on record.
FeaturesCA site builder, marketplace and social channels, synced stock and gift cards across shop and web. What Core and Plus include for eCom isn't spelled out.
Ease of useCNo store rating on record. You set up a till system and a website together, and connect each sales channel.
Platforms and integrationsBWeb, with Facebook, Instagram, TikTok, Google Shopping, Amazon, eBay and Walmart, or a link to an existing WordPress, Wix or Weebly site.
Grade point averageWeak, out of 4.01.6

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Lightspeed eCom is for

  • Fits if you run a physical shop and want one stock list online and in store
  • Works for shops that want marketplaces and social channels from one catalog

Who it is not for

  • Not for you if you want only a web store, because eCom comes inside the retail plans
  • Pricey if you add tills or shops: extra locations and registers are charged on top
  • Watch out: the pricing page shows an annual toggle, and its billing basis isn't confirmed
  • Skip it if you want a free plan or trial, as none is listed

Good to know

Good for

  • Retailers with a physical store who want one catalog online and in-store
  • Shops that want to sell on marketplaces and social channels
  • Businesses adding a web store to an existing website

Worth knowing

  • The pricing page lists eCommerce inside the Retail POS plans; no standalone eCom price is shown there, so the plan prices are the POS prices.
  • Only the Basic plan is labeled with a Basic eCommerce tier; what Core and Plus include for eCom is not spelled out.
  • Extra locations and additional registers are charged on top of the base plan cost.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

$89

A month to start

Lightspeed eCom is a paid product, starting at $89 per month (Retail POS Basic with built-in eCommerce).

No free plan and no trial are on record.
From our grade for free plan and trial
  • Retail Basic

    $89

    per month; annual toggle shown, billing basis unconfirmed

    Retail POS with 1 register and a built-in Basic Lightspeed eCommerce site. eCom is not sold separately on this page.

  • Retail Core

    $149

    per month; annual toggle shown, billing basis unconfirmed

    Adds loyalty, advanced reports and accounting and marketing integrations to Retail POS; eCommerce is listed in the plan.

  • Retail Plus

    $289

    per month; annual toggle shown, billing basis unconfirmed

    Adds AI document import, landed costs and Insights forecasting to Retail POS; eCommerce is listed in the plan.

Read from lightspeedhq.com on Nov 12, 2026.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

1

Place it runs: Web

Online store that syncs with Lightspeed Retail point of sale. Here is what it does, as its own site describes it, and what it covers: AI features, email campaigns, inventory, online store.

A site builder, marketplace and social channels, synced stock and gift cards across shop and web.
From our grade for features
Website builder and themes
Build a site from scratch with free and paid themes, or connect Lightspeed to an existing site on WordPress, Wix or Weebly.
Sales channels
Sell through Facebook, Instagram, TikTok, Google Shopping, Amazon, eBay and Walmart from the same catalog.
Synced inventory
Products and stock levels sync between eCom and Lightspeed Retail, including across multiple locations.
Marketing tools
Facebook and Google ads, built-in SEO settings, abandoned cart emails and an AI blog writer are listed.
In-store and online customer features
Gift cards and loyalty points work across store and web, and checkout fills in known customer details.
Shipping and local pickup
Integrated shipping, local pickup and scheduled local delivery are offered alongside online or curbside payment.

Where it runs

  • Web

What it works with

  • WordPress
  • Wix
  • Weebly
  • Facebook
  • Instagram
  • TikTok
  • Google Shopping
  • Amazon

Lightspeed eCom is made by Lightspeed.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

0/26

Other online store builders it is graded above

Lightspeed eCom's GPA of 1.6 is higher than 0 of the 26 other online store builders we grade, and level with 1.

It stands best on platforms and integrations (B, above 5 of 26) and worst on free plan and trial (F, above 0).

Its paid plans start at $89 a month, against a middle price of $29 for the category: 15 of the 18 others that charge start lower.

On features, ease of use and platforms it scores 2.3 out of 4. 7 tools score higher and cost less.

Each grade against the category

Every bar is all 27 online store builders we grade, cut by the letter each got. Lightspeed eCom’s own letter is outlined.

  • DValue for moneyAbove 0 of 26
  • FFree plan and trialAbove 0 of 26
  • CFeaturesAbove 2 of 26
  • CEase of useAbove 10 of 26
  • BPlatforms and integrationsAbove 5 of 26

Price against what you get

Each dot is one of 21 online store builders. Further left costs less; higher up scores better on features, ease of use and platforms. Lightspeed eCom is the marked dot.

D1.0C2.0B3.0A4.0Free$5$10$20$50$100$200$500$1k$2kMore for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessLightspeed eComShopifyEcwidOpenCartBig CartelSquare Online

What paid plans start at, a month (each step along is roughly double) →

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Lightspeed eCom you would be making checkout, card payments and sales tax handled for you. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 25 of the 26 other online store builders grade higher. It costs $1,068 a year.

What you could make

  • Inventory: an app builder makes this well.

What you could not

  • Checkout, card payments and sales tax handled for you.
  • Newsletters sent to thousands of people that still reach the inbox.
  • It plugs into other products, WordPress, Wix and Weebly among them.
  • AI features, unless you pay a model provider for each request yourself.

What this rests on. Lightspeed eCom’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Shopify, Square Online, BigCommerce, Ecwid and WooCommerce

The 5 tools Lightspeed eCom is most often weighed against, with where each one differs from it.

  • 2.8GPA

    Shopify

    Free trial · from $29/mo

    Hosted commerce platform for online, in-person and social selling.

    • Only Shopify lists iOS and Android apps.
    • Shopify also covers shipping labels.
    Lightspeed eCom and Shopify compared in full
  • 2.6GPA

    Square Online

    Free plan · from $49/mo

    Online store builder that shares stock and payments with Square POS.

    • Square Online has a free plan. Lightspeed eCom does not.
    • Only Square Online lists iOS and Android apps.
    • Lightspeed eCom also covers email campaigns.
    Lightspeed eCom and Square Online compared in full
  • 2.6GPA

    BigCommerce

    Free trial · from $29/mo

    Hosted ecommerce platform with plans set by yearly sales.

    • Only BigCommerce lists iOS and Android apps.
    • Lightspeed eCom also covers email campaigns.
    • BigCommerce also covers reports.
    Lightspeed eCom and BigCommerce compared in full
  • 2.2GPA

    Ecwid

    From $5/mo

    Online store you can add to any website or run as its own site.

    • Only Ecwid lists iOS and Android apps.
    • Lightspeed eCom also covers email campaigns.
    • Ecwid also covers digital downloads and shipping labels.
    Lightspeed eCom and Ecwid compared in full
  • 2.2GPA

    WooCommerce

    Free plan

    Free, open-source store plugin for WordPress that you host yourself.

    • WooCommerce has a free plan. Lightspeed eCom does not.
    • Only WooCommerce lists iOS and Android apps.
    • WooCommerce is open source and self-hostable, according to its own site.
    Lightspeed eCom and WooCommerce compared in full

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

12

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Lightspeed eCom free?

No. Lightspeed eCom is a paid product, starting at $89 per month (Retail POS Basic with built-in eCommerce).

How much does Lightspeed eCom cost?

Lightspeed eCom lists 3 plans. Retail Basic: $89 per month; annual toggle shown, billing basis unconfirmed.

What platforms does Lightspeed eCom work on?

Lightspeed eCom is available on Web.

Does Lightspeed eCom have an Android app?

No Android app was listed when its pages were read on Nov 12, 2026. Lightspeed eCom is listed for Web.

Does Lightspeed eCom have an iPhone app?

No iPhone app was listed when its pages were read on Nov 12, 2026. Lightspeed eCom is listed for Web.

Is Lightspeed eCom open source?

Lightspeed eCom is not described as open source on its own site, as read on Nov 12, 2026.

What does Lightspeed eCom integrate with?

Lightspeed eCom's listing names WordPress, Wix, Weebly, Facebook, Instagram, TikTok, Google Shopping and Amazon.

Who makes Lightspeed eCom?

Lightspeed eCom is made by Lightspeed.

What are the alternatives to Lightspeed eCom?

The closest alternatives to Lightspeed eCom in our directory are Shopify, Square Online, BigCommerce, Ecwid and WooCommerce.

How does Lightspeed eCom compare with other online store builders?

Lightspeed eCom's GPA of 1.6 is higher than 0 of the 26 other online store builders we grade, and level with 1.

Is Lightspeed eCom good value for money?

ToolGPA grades Lightspeed eCom D for value for money. Its paid plans start at $89 a month, against a middle price of $29 for the category: 15 of the 18 others that charge start lower.

Could I make my own version of Lightspeed eCom?

To replace Lightspeed eCom you would be making checkout, card payments and sales tax handled for you.

Where this guide comes from

The prices, plans, platforms and features were read from Lightspeed eCom’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Lightspeed's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Lightspeed. Prices change, so check lightspeedhq.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

5,038

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 5,038

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Lightspeed eCom: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/lightspeed-ecom

Know someone choosing between online store builders?

Send them this guide: toolgpa.com/tools/lightspeed-ecom/guide

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See our other guides

The best-graded online store builders after Lightspeed eCom, each with an Insider's Guide of its own.

ToolGPA

Choosing software? Every tool graded, every price dated.

Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Lightspeed eCom’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Lightspeed eCom is a trademark of its owner, and this guide is not made, paid for or approved by Lightspeed. Prices and plans change: check lightspeedhq.com before you buy.