LINE WORKS review (2026): is the free plan enough?
Business chat and groupware that connects with the LINE app
Black Friday: is there a LINE WORKS sale?
LINE WORKS report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for business chat that reaches customers on LINE
LINE WORKS puts chat, calendar, board, tasks and calls in one app, and lets staff message people on the LINE consumer app. The prices are in yen, the paid plans go through a contact step, and the pricing page carries a notice dated 2022, so confirm what you will pay before you plan around it.
Who LINE WORKS is for
- Fits if your customers or partners are on LINE
- Makes sense if you want chat and groupware in one app for a team in Japan
Who LINE WORKS is not for
- Pricey if you add Drive at ¥100 or archiving at ¥300 per person a month on top of the plan
- Tight if you stay free, with 30 members, 5 GB and 4-person group calls
- Watch out: prices are in yen, exclude tax and the paid plans are bought through a contact step
- Watch out: the pricing page mentions plans applying from April 2022, so check the current figures
- Skip it if you want third-party integrations, as none are listed
Why LINE WORKS gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyStandard is ¥450 per user a month billed yearly, about $3 at today's rates, so it sits at the edge of the cheaper quarter. Drive, mail and archiving cost more on top.
- CFree plan and trialThe free plan covers up to 30 members and 5 GB, with group calls capped at 4 people for 60 minutes. A small team will hit those.
- CFeaturesChat, board, calendar, tasks, forms and calls. Drive is a paid option, Mail is Advanced only and archiving is extra.
- CEase of useNo rating on record. An admin has to set up the company, members and groups first.
- BPlatforms and integrationsWeb, Mac, Windows, iPhone and Android. No API or integrations are listed on the pages read.
What these grades rest on. Graded from this listing, whose facts were read from LINE WORKS's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/line-works#review"><img src="https://toolgpa.com/badge/line-works.svg" alt="LINE WORKS: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where LINE WORKS stands among team communication apps
LINE WORKS's GPA of 2.2 is higher than 9 of the 75 other team communication apps we grade, and level with 19.
It stands best on platforms and integrations (B, above 9 of 75) and worst on features (C, above 1).
Each grade against the category
Every bar is all 76 team communication apps we grade, cut by the letter each got. LINE WORKS’s own letter is outlined.
- CValue for moneyAbove 7 of 75, level with 39
- CFree plan and trialAbove 5 of 75, level with 35
- CFeaturesAbove 1 of 75, level with 61
- CEase of useAbove 11 of 75, level with 46
- BPlatforms and integrationsAbove 9 of 75, level with 41
Keep LINE WORKS, or make your own?
Keep it
To replace LINE WORKS you would be making chat that a whole team counts on staying up. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 47 of the 75 other team communication apps grade higher.
What you could make
- Calendar, tasks and forms: an app builder makes these well.
What you could not
- Chat that a whole team counts on staying up.
- Video calls.
- Storing and serving files for other people.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- What a company asks for before it lets staff use something: SOC 2 and roles and permissions.
What this rests on. LINE WORKS’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is LINE WORKS?
LINE WORKS is a business communication tool from LINE WORKS Corp. in Japan. It combines messaging, a board, calendar, tasks, forms, contacts and video calls in one app, and its users can message people on the LINE consumer app. Pricing on the English site is in Japanese yen.
Worth knowing
- Prices are listed in Japanese yen and exclude tax; the pricing page notes the Standard and Advanced plans are bought through a contact-us step.
- Drive is a paid option on the Standard plan at ¥100 per person a month billed annually; Mail is only on Advanced.
- Message archiving costs ¥300 per person a month billed annually, and email archiving needs Advanced.
- The pricing page carries a notice about plans applying from April 2022, so confirm current prices with the vendor.
Key features
- Chat with LINE users
- Messaging works like the LINE app, with stickers, and members can exchange messages with people on LINE outside the company.
- Groupware in one app
- Message, Board for notices, Calendar, Task, Form for surveys, and Contacts are included, with Drive and Mail on higher plans.
- Video calls and screen sharing
- Free plan calls hold up to 4 people for 60 minutes; Standard and Advanced allow up to 200 people.
- Admin and security controls
- A central admin console manages permissions and usage. The vendor lists SOC 2 and 3 and ISO/IEC 27001, 27017 and 27018 certifications.
- Archiving options
- Paid add-ons store message data or email data for up to 10 years.
LINE WORKS pricing
As of Nov 13, 2026, LINE WORKS has a free plan, and paid plans start at ¥450 per user / month, billed annually (¥540 billed monthly).
- Starts at
- ¥450 per user / month, billed annually (¥540 billed monthly)
- Free plan
- Up to 30 members, 5 GB of shared storage, basic business features and group calls for up to 4 people, 60 minutes.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Free | ¥0 | Up to 30 members, 5 GB shared storage, messaging, board, calendar, task, form and contacts, limited admin features. |
| Standard | ¥450per user / month, billed annually (¥540 billed monthly) | Unlimited members, 1 TB shared storage, calls and screen sharing for up to 200 people, full admin features and SLA support. |
| Advanced | ¥800per user / month, billed annually (¥960 billed monthly) | Standard plus Drive and Mail, with 100 TB of shared storage and unlimited members. |
Read from line-works.com on Nov 13, 2026. Prices change, so confirm with LINE WORKS before you buy.
Ways to pay less
- Annual discount20% off with annual contract
The pricing page shows an annual contract at ¥450 versus ¥540 monthly for Standard, and ¥800 versus ¥960 for Advanced, per person per month.
Stated on line-works.com
LINE WORKS alternatives
- LINE WORKS vs Slack
Free plan · from $7.25/mo
- LINE WORKS vs Microsoft Teams
Free plan · from $4.00/mo
- LINE WORKS vs Chatwork
Free plan · from $7/mo
- LINE WORKS vs Lark
Free plan · from $6/mo
- LINE WORKS vs DingTalk
Free plan · from $4.00/mo
Common questions
Does LINE WORKS have a Linux app?
No Linux app was listed when its pages were read on Nov 13, 2026. LINE WORKS is listed for Web, macOS, Windows, iOS and Android.
Is LINE WORKS open source?
LINE WORKS is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.