Me+ refund policy
Me+ states a refund policy with no set window, and you cancel through the app store that billed you.
Me+ refunds and cancellation
Ordinary · checked Oct 18, 2026
Me+ sells its VIP plan through Apple and Google, and Enerjoy's terms say payments are non-refundable. So if you want your money back you ask the store, and the answer is the store's, not Enerjoy's. The upside is that cancelling is a switch in your store settings and you keep VIP to the end of the period you paid for. That is how every app sold this way works, so a C.
- Refund window
- No set window
- How you cancel
- In the app store
- Getting your money back
The terms say all payments made are non-refundable and non-transferable except as expressly provided in them, and they provide no refund window. They add that nothing in them limits a refund or cancellation right that cannot lawfully be excluded, or one given under the App Provider's own rules. The App Store listing says a cancelled subscription is not refunded for the current period.
Stated on enerjoy.life- How to cancel Me+
The terms say a subscription bought through an App Provider must be managed or cancelled through that provider, and that deleting an Enerjoy account or uninstalling the app does not cancel it. The App Store listing says you manage the subscription and turn off auto-renewal in your Account Settings. The terms say the Enerjoy account itself is closed by writing to the company.
Stated on enerjoy.life- What you keep afterwards
The App Store listing says that when you cancel, the subscription stays active until the end of the period and auto-renewal is switched off, with no refund for the current period, and that any unused part of a free trial is forfeited when a subscription is purchased. None of the pages read says what happens to your data after an account is closed, or how to export it.
Stated on apps.apple.com- Renewals
The terms say recurring subscriptions renew automatically until cancelled, with the price, billing period, free-trial terms and renewal terms shown before purchase. The App Store listing adds that the renewal is charged 24 hours before the current period ends unless auto-renew is switched off at least 24 hours beforehand. No reminder is promised.
Stated on apps.apple.com
In your favour
- Cancelling is a switch in your App Store or Google Play settings, not a conversation.
- Cancel and you keep VIP until the end of the period you have already paid for.
- The App Store listing sets out the price, the renewal and the 24-hour deadline before you buy.
Watch out for
- The terms say payments are non-refundable, so a refund is Apple's or Google's call, not Enerjoy's.
- Turn auto-renew off less than 24 hours before the period ends and you are charged for another one.
- Deleting your Enerjoy account does not cancel the subscription. You have to do both.
- Nothing on the pages read says what becomes of your data after you leave, or how to export it.
Getting help from Me+
Weak · checked Oct 18, 2026
There is a contact form on Enerjoy's site and an address in the terms, and that is the whole of it. No help centre, no articles, no forum, no stated hours and no promised reply. The form's own message types are aimed at partnerships, media and careers as much as at customers, and paying for VIP buys you nothing extra. That earns a D.
Ways to get help
Email
The terms give an address for notices and for questions about the service, and the same address is used for closing an account. The App Store listing gives a separate feedback address for the iOS app.
Stated on enerjoy.lifeContact form or ticket
A contact form on Enerjoy's site, where you pick the application, the platform and a message type before submitting. The listed message types are partnership, media, career, and feedback and suggestions. The App Store listing names this page as the app's support address.
Stated on enerjoy.life
Not listed on Me+’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
Its pages do not say.
- What depends on your plan
Its pages do not say.
In your favour
- The App Store listing points to the same contact page, so there is one obvious place to write.
Watch out for
- No help centre, no articles and no forum: nothing to read when something goes wrong.
- No hours and no reply time are stated on any page read.
- The contact form's message types cover partnerships, media, careers and feedback, not billing.
- Nothing on the pages read gives paying VIP users a faster route than free ones.
What these two grades rest on. Read on 18 October 2026: Enerjoy's terms of use, its contact page, the Me+ product page on the Enerjoy site, and the app's App Store and Google Play listings, where the subscription and renewal terms are set out. No help centre or billing article was found. Nobody here cancelled a plan or contacted Enerjoy's support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Me+ refund and cancellation questions
Does Me+ give refunds?
The terms say all payments made are non-refundable and non-transferable except as expressly provided in them, and they provide no refund window. They add that nothing in them limits a refund or cancellation right that cannot lawfully be excluded, or one given under the App Provider's own rules. The App Store listing says a cancelled subscription is not refunded for the current period. This is Me+'s own policy, as read on Oct 18, 2026.
How do I cancel Me+?
The terms say a subscription bought through an App Provider must be managed or cancelled through that provider, and that deleting an Enerjoy account or uninstalling the app does not cancel it. The App Store listing says you manage the subscription and turn off auto-renewal in your Account Settings. The terms say the Enerjoy account itself is closed by writing to the company.
What happens to my data if I cancel Me+?
The App Store listing says that when you cancel, the subscription stays active until the end of the period and auto-renewal is switched off, with no refund for the current period, and that any unused part of a free trial is forfeited when a subscription is purchased. None of the pages read says what happens to your data after an account is closed, or how to export it.
How do I contact Me+ support?
Me+'s pages list these ways to get help: email and contact form or ticket. No live chat or phone was listed, as read on Oct 18, 2026.
Does Me+ renew automatically?
The terms say recurring subscriptions renew automatically until cancelled, with the price, billing period, free-trial terms and renewal terms shown before purchase. The App Store listing adds that the renewal is charged 24 hours before the current period ends unless auto-renew is switched off at least 24 hours beforehand. No reminder is promised.
Before paying for a year, check what Me+ costs month to month on its pricing page. We read these policies; we haven’t asked Me+ for a refund or contacted its support.
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