The Microsoft Bookings Insider’s Guide
Everything we know about Microsoft Bookings in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Microsoft Bookings
The Insider’s Guide
Appointment booking pages included with Microsoft 365
Every plan, grade, refund rule and rival among calendar and scheduling apps, read from Microsoft Bookings’s own pages.
Made by Microsoft Corporation · checked Oct 5, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Microsoft Bookings’s own pages, its app-store listings and our grades. Every fact in it is on Microsoft Bookings’s page too, where it is kept up to date. Checked Oct 5, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 1 of the 74 other calendar and scheduling apps we grade
Microsoft Bookings is the appointment scheduling app in Microsoft 365. It publishes a web booking page tied to Outlook calendars, either for one person or for a team with its own services, staff and business hours, and can turn each appointment into a Microsoft Teams meeting. It is not sold on its own: it comes with Microsoft 365 business, enterprise, education, frontline and government subscriptions.
To get you started, here are 9 things to know about Microsoft Bookings, taken from its own pages and our grades.
SMS notices are North America only, staff can't have their own time zones, and the trial needs a card.
- 1
Best for booking pages when you already pay for Microsoft 365
It isn't sold on its own, it can't take payment when someone books, and appointments can only be edited in the Bookings web portal.
- 2
Paid plans start at $5.40 a month for each person
As its pricing page puts it: $5.40 per user / month, paid yearly (Business Basic without Teams; $7.00 with Teams).
- 3
You can try it first
One-month free trial of Microsoft 365 business plans; a credit card is required and it converts to a paid subscription
- 4
It runs on Web
Web.
- 5
Personal booking page
Personal Bookings gives one person a page for their own time slots, with meeting types for different purposes. Anyone with the link sees the free times and books one.
- 6
Shared booking pages for teams
Shared Bookings covers a team: define services, add staff, set business hours and scheduling policies, and run several Bookings calendars, each with its own setup.
- 7
Teams meetings for appointments
An appointment booked as an online meeting gets a unique Microsoft Teams link sent to attendees. Bookings also runs as an app inside Teams and Outlook.
- 8
A 2.0 GPA, above 1 of 74
That is against the other calendar and scheduling apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Microsoft Bookings you could make: reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
Microsoft Bookings at a glance
- Pricing
- Free trial, from $5.40 per user / month, paid yearly (Business Basic without Teams; $7.00 with Teams)
- Free plan
- No
- Free trial
- One-month free trial of Microsoft 365 business plans; a credit card is required and it converts to a paid subscription
- Runs on
- Web
- Made by
- Microsoft Corporation
- Category
- Calendar & Scheduling
- Our grade
- 2.0 GPA, fair
The report card
Best for booking pages when you already pay for Microsoft 365
Microsoft Bookings is a booking page tied to Outlook, with a Teams link on every appointment, included with Microsoft 365 from $5.40 a user a month paid yearly. It isn't sold on its own, it can't take payment when someone books, and appointments can only be edited in the Bookings web portal. SMS notices are North America only, staff can't have their own time zones, and the trial needs a card.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | It arrives with Microsoft 365, from $5.40 a user a month paid yearly without Teams or $7.00 with, so around this category's $6 middle. You can't buy Bookings by itself, though, so the real price is an office suite you may not want. |
| Free plan and trial | D | No free plan. The one-month Microsoft 365 trial needs a credit card and turns into a paid subscription by itself. Eligible nonprofits do get Business Basic as a grant for up to 300 users. |
| Features | C | The booking basics: personal and shared pages, services, staff, business hours, group bookings and a Teams link per appointment. The holes are in Microsoft's own FAQ. No payment support at all, SMS notifications in North America only, staff can't have their own time zones, and reports stop at 120 days. |
| Ease of use | C | No rating on record, and a shared page is a setup job: services, staff, business hours and scheduling policies. Appointments can only be edited in the Bookings web portal, not from your Outlook calendar. |
| Platforms and integrations | B | Web, running inside Teams and Outlook too, with an API. Everything it connects to is Microsoft's own: Outlook, Teams and Exchange Online. If your calendar is Google's, this isn't for you. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Microsoft Bookings is for
- Fits if your organization already pays for Microsoft 365 and just needs appointment booking
- Works for appointments held as Microsoft Teams meetings, or booking pages open only to your own staff
Who it is not for
- Skip it if you charge clients when they book, because there's no payment support
- Not for you if you don't want Microsoft 365, as Bookings isn't sold as a standalone app
- Tight if your staff work in different time zones, since they can't each have their own
- Watch out: SMS notices are North America only, edits happen only in the web portal, and reports cover 120 days
- Watch out: the one-month trial needs a credit card and turns into a paid subscription by itself
Good to know
Good for
- Organizations already paying for Microsoft 365 that need appointment booking
- Teams that hold customer appointments as Microsoft Teams meetings
- Internal booking pages limited to people inside the organization
Worth knowing
- Bookings is not available as a standalone app; it requires an eligible Microsoft 365 or Office 365 subscription with Outlook on the web enabled.
- Microsoft's FAQ states there is no payment support, so it cannot charge customers when they book.
- SMS notifications are limited to North America, and staff cannot be given their own time zones.
- Appointments can only be edited in the Bookings web portal, not from an Outlook calendar, and reports cover the past 120 days.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$5.40
A month to start, for each person
Microsoft Bookings is a paid product with a free trial, starting at $5.40 per user / month, paid yearly (Business Basic without Teams; $7.00 with Teams).
You can't buy Bookings by itself, though, so the real price is an office suite you may not want.
Business Basic (no Teams)
$5.40
per user / month, paid yearly
Microsoft 365 with web and mobile Office apps, business email and 1 TB of storage per user. Bookings is included, Microsoft Teams is not.
Business Basic
$7.00
per user / month, paid yearly
The same plan with Microsoft Teams, so Bookings appointments can be held as Teams meetings. For up to 300 users.
Business Standard with Copilot
$23.50
per user / month, paid yearly
Adds desktop versions of the Office apps and Microsoft Copilot in Word, Excel, PowerPoint, Outlook and Teams. Bookings is included.
Business Premium with Copilot
$32.00
per user / month, paid yearly
Adds device security and management, threat protection and data protection on top of Standard. Bookings is included.
Trying it first
One-month free trial of Microsoft 365 business plans; a credit card is required and it converts to a paid subscription
Read from microsoft.com on Oct 5, 2026.
Ways to pay less
Nonprofit
Business Basic free for eligible nonprofits
Microsoft's nonprofit page lists Microsoft 365 Business Basic, which includes Bookings, as a grant that is free for up to 300 users, with nonprofit staff pricing on Standard and Premium.
Stated on microsoft.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Appointment booking pages included with Microsoft 365. Here is what it does, as its own site describes it, and what it covers: public API, booking links, reports.
The booking basics: personal and shared pages, services, staff, business hours, group bookings and a Teams link per appointment.
- Personal booking page
- Personal Bookings gives one person a page for their own time slots, with meeting types for different purposes. Anyone with the link sees the free times and books one.
- Shared booking pages for teams
- Shared Bookings covers a team: define services, add staff, set business hours and scheduling policies, and run several Bookings calendars, each with its own setup.
- Teams meetings for appointments
- An appointment booked as an online meeting gets a unique Microsoft Teams link sent to attendees. Bookings also runs as an app inside Teams and Outlook.
- Self-service booking and changes
- Customers book, reschedule or cancel on the page, which can be embedded in a website through an iFrame or restricted to accounts in your own organization.
- Email and SMS notifications
- Confirmation and reminder emails go to staff and customers with a calendar file attached. SMS text notifications are currently available in North America.
- Group bookings and staff assignment
- Several people can book the same slot, for example for a class. If customers are not allowed to pick a staff member, Bookings assigns an available one at random.
Where it runs
- Web
What it works with
- Outlook
- Microsoft Teams
- Exchange Online
Microsoft Bookings is made by Microsoft Corporation.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
1/74
Other calendar and scheduling apps it is graded above
Microsoft Bookings's GPA of 2.0 is higher than 1 of the 74 other calendar and scheduling apps we grade, and level with 3.
It stands best on platforms and integrations (B, above 25 of 74) and worst on free plan and trial (D, above 0).
Its paid plans start at $5.40 a month for each person, against a middle price of $6 for the category: 24 of the 52 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 20 tools score higher and cost less.
Each grade against the category
Every bar is all 75 calendar and scheduling apps we grade, cut by the letter each got. Microsoft Bookings’s own letter is outlined.
- CValue for moneyAbove 10 of 74
- DFree plan and trialAbove 0 of 74
- CFeaturesAbove 3 of 74
- CEase of useAbove 0 of 74
- BPlatforms and integrationsAbove 25 of 74
Price against what you get
Each dot is one of 67 calendar and scheduling apps. Further left costs less; higher up scores better on features, ease of use and platforms. Microsoft Bookings is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Microsoft Bookings you could make: reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 70 of the 74 other calendar and scheduling apps grade higher. It costs $64.80 a year.
What you could make
- Reports: an app builder makes this well.
What you could not
- Booking pages that read and write other people's calendars and send the emails.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, Outlook, Microsoft Teams and Exchange Online among them, and has an API.
What this rests on. Microsoft Bookings’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Calendly, Google Calendar, Zoho Bookings, Acuity Scheduling and YouCanBookMe
The 5 tools Microsoft Bookings is most often weighed against, with where each one differs from it.
- 2.8GPA
Calendly
Free plan · from $10/mo
Booking links and team scheduling for external meetings.
- Calendly has a free plan. Microsoft Bookings does not, though it has a free trial.
- Only Calendly lists iOS and Android apps.
- Only Calendly lists a browser extension.
- 3.4GPA
Google Calendar
Free plan · from $7/mo
Online calendar from Google, free with a personal account.
- Google Calendar has a free plan. Microsoft Bookings does not, though it has a free trial.
- Only Google Calendar lists iOS and Android apps.
- Microsoft Bookings also covers reports.
- 2.4GPA
Zoho Bookings
Free plan · from $6/mo
Appointment scheduling with workspaces, workflows and Zoho CRM sync.
- Zoho Bookings has a free plan. Microsoft Bookings does not, though it has a free trial.
- Only Zoho Bookings lists iOS and Android apps.
- Only Zoho Bookings lists a browser extension.
- 2.2GPA
Acuity Scheduling
Free trial · from $16/mo
Appointment booking, payments and reminders for service businesses.
- Only Acuity Scheduling lists iOS and Android apps.
- Microsoft Bookings also covers reports.
- Acuity Scheduling also covers invoicing.
- 2.2GPA
YouCanBookMe
Free plan · from $7.20/mo
Customizable booking pages for small businesses and teams.
- YouCanBookMe has a free plan. Microsoft Bookings does not, though it has a free trial.
- Only YouCanBookMe lists a browser extension.
- YouCanBookMe also covers workflow automation.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Microsoft Bookings free?
No, Microsoft Bookings is a paid product, but you can try it first. One-month free trial of Microsoft 365 business plans; a credit card is required and it converts to a paid subscription.
How much does Microsoft Bookings cost?
Microsoft Bookings lists 4 plans. Business Basic (no Teams): $5.40 per user / month, paid yearly.
What platforms does Microsoft Bookings work on?
Microsoft Bookings is available on Web.
Does Microsoft Bookings offer any discounts?
Microsoft Bookings publicly lists the following: Business Basic free for eligible nonprofits.
Does Microsoft Bookings have an Android app?
No Android app was listed when its pages were read on Oct 5, 2026. Microsoft Bookings is listed for Web.
Does Microsoft Bookings have an iPhone app?
No iPhone app was listed when its pages were read on Oct 5, 2026. Microsoft Bookings is listed for Web.
Is Microsoft Bookings open source?
Microsoft Bookings is not described as open source on its own site, as read on Oct 5, 2026.
Does Microsoft Bookings have an API?
Yes. Microsoft Bookings offers a public API, according to its own site.
What does Microsoft Bookings integrate with?
Microsoft Bookings's listing names Outlook, Microsoft Teams and Exchange Online.
Who makes Microsoft Bookings?
Microsoft Bookings is made by Microsoft Corporation.
What are the alternatives to Microsoft Bookings?
The closest alternatives to Microsoft Bookings in our directory are Calendly, Google Calendar, Zoho Bookings, Acuity Scheduling and YouCanBookMe.
How does Microsoft Bookings compare with other calendar and scheduling apps?
Microsoft Bookings's GPA of 2.0 is higher than 1 of the 74 other calendar and scheduling apps we grade, and level with 3.
Is Microsoft Bookings good value for money?
ToolGPA grades Microsoft Bookings C for value for money. Its paid plans start at $5.40 a month for each person, against a middle price of $6 for the category: 24 of the 52 others that charge start lower.
Could I make my own version of Microsoft Bookings?
The plain part of Microsoft Bookings you could make: reports. What surrounds it you could not.
Where this guide comes from
The prices, plans, platforms and features were read from Microsoft Bookings’s own pages on Oct 5, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Microsoft's own pages on 5 October 2026. Microsoft's pricing page would not load for us on 9 October 2026, so the prices could not be compared again. Also tested with a demo account on 2026-04-22.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Microsoft Corporation. Prices change, so check microsoft.com before you buy.
- microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app
- microsoft.com/en-us/microsoft-365/business/microsoft-365-plans-and-pricing
- learn.microsoft.com/en-us/microsoft-365/bookings/bookings-overview
- learn.microsoft.com/en-us/microsoft-365/bookings/bookings-faq
- microsoft.com/en-us/microsoft-365/business/nonprofit-plans-and-pricing
- microsoft.com/en-us/legal/terms-of-use
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Microsoft Bookings, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/microsoft-bookings
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Microsoft Bookings: The Insider's Guide", checked Oct 5, 2026. https://toolgpa.com/tools/microsoft-bookings
Know someone choosing between calendar and scheduling apps?
Send them this guide: toolgpa.com/tools/microsoft-bookings/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded calendar and scheduling apps after Microsoft Bookings, each with an Insider's Guide of its own.
- Calendar & Scheduling Insider's GuideEvery one of the 75 calendar and scheduling apps we grade, compared
- Notion Calendar Insider's GuideFree calendar app that connects to Notion databases3.6 GPA
- Google Calendar Insider's GuideOnline calendar from Google, free with a personal account3.4 GPA
- World Time Buddy Insider's GuideVisual time zone converter and world clock for planning calls3.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Microsoft Bookings’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Microsoft Bookings is a trademark of its owner, and this guide is not made, paid for or approved by Microsoft Corporation. Prices and plans change: check microsoft.com before you buy.