The Microsoft OneDrive Insider’s Guide
Everything we know about Microsoft OneDrive in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Microsoft OneDrive
The Insider’s Guide
Microsoft's cloud storage, bundled with Microsoft 365 plans
Every plan, grade, refund rule and rival among file storage and sync services, read from Microsoft OneDrive’s own pages.
Made by Microsoft · checked Oct 9, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02Insider tipsWhat most people miss: ways to pay less, settings worth changing and the catches
- 03What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 04What it doesIts main features, where it runs, what it works with and who makes it
- 05Where it standsIts grades against its category, and whether to keep it or make your own
- 06After you payGetting your money back, getting out, and getting help
- 07The alternativesThe tools it is most often weighed against, side by side
- 08Quick answersThe questions people ask about it, each answered in a line or two
- 09About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Microsoft OneDrive’s own pages, its app-store listings and our grades. Every fact in it is on Microsoft OneDrive’s page too, where it is kept up to date. Checked Oct 9, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
3.4
GPA, above 15 of the 17 other file storage and sync services we grade
OneDrive is Microsoft's cloud storage for files and photos, with sync between PCs, Macs, phones and the web. A free Microsoft account starts with 5 GB, and larger allowances come as part of Microsoft 365 subscriptions that also include Outlook and, from the Personal plan up, the desktop Office apps. Work and school accounts connect OneDrive to Teams and SharePoint.
To get you started, here are 10 things to know about Microsoft OneDrive, taken from its own pages and our grades.
- 1
Best for storage that comes with Word and Excel
OneDrive is the storage that comes with Microsoft 365, so paying for Word and Excel gets you 1 TB on Personal or 2 TB shared on Family.
- 2
Paid plans start at $1.67 a month when paid by the year
As its pricing page puts it: $1.99 per month, or $19.99 per year.
- 3
There is a free plan
5 GB of free cloud storage with a Microsoft account.
- 4
It runs on 5 platforms
Web, Windows, macOS, iOS and Android.
- 5
Sync and offline files
The plan comparison lists advanced sync between PC, Mac and the cloud, along with files and folders that can be kept available offline.
- 6
Windows and camera roll backup
Windows backup and camera roll backup are listed as key features, and the mobile app can automatically back up a phone's photos and videos.
- 7
Co-editing in Microsoft 365 apps
Files stored in OneDrive can be edited from anywhere with real-time collaboration in Word, Excel and PowerPoint on the web, desktop and mobile.
- 8
Refunds: 30 days
OneDrive storage is sold as a Microsoft 365 subscription, so Microsoft's account-wide refund rules apply. Thirty days from the purchase, and your last renewal charge back if you cancel within 30 days of it, is better than most.
- 9
A 3.4 GPA, above 15 of 17
That is against the other file storage and sync services we grade, on value, the free plan, features, ease of use and platforms.
- 10
Keep it
To replace Microsoft OneDrive you would be making files kept in step across devices without losing one. That is not a weekend's work, with an AI app builder or without one.
Microsoft OneDrive at a glance
- Pricing
- Free plan, from $1.99 per month, or $19.99 per year
- Free plan
- Yes
- Free trial
- One-month free trial of Microsoft 365 Personal, Family or Premium; a credit card is required
- Runs on
- Web, macOS, Windows, iOS, Android
- Made by
- Microsoft
- Category
- File Storage & Sync
- Our grade
- 3.4 GPA, very good
- Store rating
- 4.7 on the App Store, 487,679 ratings
The report card
Best for storage that comes with Word and Excel
OneDrive is the storage that comes with Microsoft 365, so paying for Word and Excel gets you 1 TB on Personal or 2 TB shared on Family. On its own it starts at $1.99 a month for 100 GB, but the free plan is 5 GB, the next step is 1 TB at $9.99, the trial needs a card, and there's no Linux app.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | A | Basic is $1.99 a month, or $19.99 for the year, for 100 GB, well under the $3.99 where this category's cheapest quarter starts. Personal at $9.99 is dearer, but that money also buys desktop Word, Excel, PowerPoint and Outlook, which no other storage plan here throws in. |
| Free plan and trial | C | 5 GB with a free Microsoft account, which your phone's camera roll will see off in a month or two. The way to try the bigger plans is a one-month trial of Personal, Family or Premium, and that asks for a credit card. |
| Features | B | It covers the whole job: sync with offline files, Windows and camera roll backup, links with passwords and expiry dates, version history, ransomware detection and restore, and several people editing one Word or Excel file at once. Nothing core is missing, and nothing here is unique to it either. |
| Ease of use | A | 4.7 from about 488,000 App Store ratings, top of this category at that sort of volume. Sign in with a Microsoft account and the phone app backs up photos and videos by itself, with OneDrive already sitting in Explorer on Windows. |
| Platforms and integrations | A | Web, Windows, Mac, iPhone and Android, wired into Teams, SharePoint, Outlook and the Office apps, with a public API behind it. Microsoft's own system requirements list no Linux client, which is the one hole. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Microsoft OneDrive is for
- Fits if you already pay for Microsoft 365, since the storage comes with Word, Excel and PowerPoint
- Works for work teams on Teams and SharePoint, which OneDrive ties into
Who it is not for
- Skip it if you're on Linux, as Microsoft lists no Linux client
- Tight if you're staying free, because 5 GB is all you get
- Pricey if you need a bit more than 100 GB, since the next step is 1 TB at $9.99 a month
- Watch out: Family and Premium plans started from October 7, 2026 share 2 TB between everyone, not 1 TB each
- Watch out: the one-month trial needs a card, and Copilot on Family and Premium works for the owner only
Good to know
Good for
- People who already pay for Microsoft 365 and its Office apps
- Families: Microsoft 365 Family gives up to 6 people a shared 2 TB
- Organizations that work in Teams and SharePoint
Worth knowing
- The free allowance is 5 GB. Family and Premium subscriptions started from October 7, 2026 share 2 TB between all members, where each person used to get 1 TB.
- Home plans jump from 100 GB on Basic ($1.99 a month) to 1 TB on Personal ($9.99 a month), with no tier in between.
- Microsoft's system requirements list Windows, macOS, iOS and Android apps but no Linux client.
- Copilot features in the Family and Premium plans apply to the subscription owner only and cannot be shared.
Part 02 · Tips
Insider tips
What most people miss: ways to pay less, settings worth changing and the catches
7
Things most people miss, each from its own help pages
The things about Microsoft OneDrive that are easy to miss until they cost you: ways to pay less, settings worth changing and the catches at renewal or when you leave. Each one is from Microsoft OneDrive’s own pages, linked beside it.
Read on Oct 17, 2026. Read from Microsoft's OneDrive and account support pages (storage quotas, subscription expiry, Files On-Demand, restoring files, Personal Vault and folder backup) on 17 October 2026. Not tried out: these tips are what its own pages say.
- 1
Renewal
Already on Family? 1 TB each becomes 2 TB shared from May 2027
Microsoft's storage page says existing Family and Premium subscriptions move to 2 TB of storage shared by everyone starting 2 May 2027, where today each person gets 1 TB. A household of six goes from 6 TB in total to 2 TB. Check what everyone's using before then.
support.microsoft.com - 2
Pay less
Outlook.com attachments eat the same free 5 GB
Microsoft's storage page says your cloud storage includes your email attachments as well as OneDrive files and photos. So a busy Outlook.com inbox shrinks the free 5 GB. Go over and you can't send or receive email, and OneDrive won't upload or sync. Clear old attachments before buying more.
support.microsoft.com - 3
Leaving
Let a plan lapse over 5 GB and files turn read-only, then can be deleted
Microsoft's help page says your quota drops to the free 5 GB when Microsoft 365 expires. Over that, you can't upload, edit or sync, and files go read-only. After 3 months over, the account is frozen. After 6 months, Microsoft may delete your OneDrive and everything in it for good.
support.microsoft.com - 4
Setting
Use Free up space so OneDrive doesn't fill your laptop
Files On-Demand is on by default in newer versions on Windows. Right-click a file or folder and pick Free up space to keep it online only, or Always keep on this device for offline use. If it's off, it's under Settings → Sync and back up → Advanced settings.
support.microsoft.com - 5
Easy to miss
Paying subscribers can roll the whole OneDrive back 30 days
Single files sit in the recycle bin for 30 days on a personal account. On top of that, Microsoft says Microsoft 365 subscribers can restore their entire OneDrive to any point in the last 30 days, undoing every change to every file and folder since then.
support.microsoft.com - 6
Privacy
Personal Vault holds only 3 files unless you pay
Personal Vault is a folder that needs two-step verification every time you open it. Without a subscription it takes just three files. It locks itself after 20 minutes idle on the web and 3 minutes on the phone, and you can change the web timer under Settings → Account.
support.microsoft.com - 7
Leaving
Stopping folder backup makes you choose where the files live
Turn off backup for Desktop or Documents on Windows and OneDrive asks you to keep the files only in OneDrive or only on your PC. Files that are online only have to be downloaded first, with Always keep on this device, or some won't move. Do that before switching it off.
support.microsoft.com
Part 03 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$1.67
A month to start, paid by the year. There is a free plan too
Microsoft OneDrive has a free plan. Paid plans start at $1.99 per month, or $19.99 per year.
The way to try the bigger plans is a one-month trial of Personal, Family or Premium, and that asks for a credit card.
Free
$0
5 GB of cloud storage with a free Microsoft account.
Microsoft 365 Basic
$1.99
per month, or $19.99 per year
For 1 person: 100 GB of cloud storage, ad-free Outlook email and OneDrive ransomware protection.
Microsoft 365 Personal
$9.99
per month, or $99.99 per year
For 1 person: 1 TB of cloud storage and the desktop Word, Excel, PowerPoint and Outlook apps with Copilot, on up to 5 devices at once.
Microsoft 365 Family
$12.99
per month, or $129.99 per year
For 1 to 6 people: 2 TB of cloud storage shared between them, plus everything in Personal.
Microsoft 365 Premium
$19.99
per month, or $199.99 per year
For up to 6 people sharing 2 TB of storage: everything in Family plus extensive Copilot usage and agentic AI features for the subscription owner.
The free plan
5 GB of free cloud storage with a Microsoft account.
Trying it first
One-month free trial of Microsoft 365 Personal, Family or Premium; a credit card is required
Read from microsoft.com on Oct 9, 2026.
Ways to pay less
Annual discount
About 16% lower with yearly billing
Paying yearly costs $19.99 for Basic, $99.99 for Personal, $129.99 for Family and $199.99 for Premium, against $1.99, $9.99, $12.99 and $19.99 a month.
Stated on microsoft.com
How its prices have moved
- Oct 7, 2026Microsoft 365 Family: 1 TB of cloud storage per person, up to 6 TB for 6 people → 2 TB of cloud storage shared by up to 6 peopleMicrosoft's storage quotas page says new Family subscriptions share 2 TB from this date; ones started earlier keep 1 TB per person until they renew in 2027.
- Oct 7, 2026Microsoft 365 Premium: 1 TB of cloud storage per person, up to 6 TB for 6 people → 2 TB of cloud storage shared by up to 6 peopleMicrosoft's storage quotas page says new Premium subscriptions share 2 TB from this date; ones started earlier keep 1 TB per person until they renew in 2027.
What the app costs elsewhere
Each country’s App Store price for “Microsoft 365 Basic”, against $1.99 in the United States, in dollars at the day’s rate. The four cheapest and the four dearest of 11.
| Country | Price there | In dollars | Against the US |
|---|---|---|---|
| Turkey | ₺55,99 | $1.14 | 43% less |
| Canada | $1.99 | $1.40 | 30% less |
| India | ₹ 149 | $1.54 | 23% less |
| Indonesia | Rp 29ribu | $1.62 | 18% less |
| Germany | 1,99 € | $2.23 | 12% more |
| South Africa | R39.00 | $2.36 | 19% more |
| Brazil | R$ 11,90 | $2.38 | 19% more |
| United Kingdom | £1.99 | $2.63 | 32% more |
Part 04 · Features
What it does
Its main features, where it runs, what it works with and who makes it
5
Places it runs: Web, macOS, Windows, iOS and Android
Microsoft's cloud storage, bundled with Microsoft 365 plans. Here is what it does, as its own site describes it, and what it covers: public API, AI features, real-time collaboration, file sync, file sharing.
Nothing core is missing, and nothing here is unique to it either.
- Sync and offline files
- The plan comparison lists advanced sync between PC, Mac and the cloud, along with files and folders that can be kept available offline.
- Windows and camera roll backup
- Windows backup and camera roll backup are listed as key features, and the mobile app can automatically back up a phone's photos and videos.
- Co-editing in Microsoft 365 apps
- Files stored in OneDrive can be edited from anywhere with real-time collaboration in Word, Excel and PowerPoint on the web, desktop and mobile.
- Sharing links
- Files and folders are shared by link, and the plan comparison lists password-protected and expiring link settings among the OneDrive features.
- Version history and ransomware recovery
- Version history plus ransomware detection and file restore appear in the plan comparison, and Microsoft 365 Basic names OneDrive ransomware protection as an inclusion.
- Copilot in OneDrive
- On the business page, Copilot can summarize or compare files and turn them into audio overviews from inside OneDrive. Work accounts can also upload files of up to 100 GB.
Where it runs
- Web
- macOS
- Windows
- iOS
- Android
What it works with
- Microsoft Teams
- SharePoint
- Word
- Excel
- PowerPoint
- Outlook
- Microsoft Copilot
Microsoft OneDrive is made by Microsoft.
Part 05 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
15/17
Other file storage and sync services it is graded above
Microsoft OneDrive's GPA of 3.4 is higher than 15 of the 17 other file storage and sync services we grade, and level with 1.
It stands best on ease of use (A, above 13 of 17) and worst on free plan and trial (C, above 0).
Its paid plans start at $1.67 a month when paid by the year, against a middle price of $4.17 for the category: 4 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 3.7 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 18 file storage and sync services we grade, cut by the letter each got. Microsoft OneDrive’s own letter is outlined.
- AValue for moneyAbove 11 of 17
- CFree plan and trialAbove 0 of 17
- BFeaturesAbove 7 of 17
- AEase of useAbove 13 of 17
- APlatforms and integrationsAbove 7 of 17
Price against what you get
Each dot is one of 18 file storage and sync services. Further left costs less; higher up scores better on features, ease of use and platforms. Microsoft OneDrive is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Microsoft OneDrive you would be making files kept in step across devices without losing one. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 3.4 is higher than 15 of the 17 other file storage and sync services we grade. It costs $19.99 a year.
What you could not
- Files kept in step across devices without losing one.
- Storing and serving files for other people.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- Several people working in it at the same moment.
- It plugs into other products, Microsoft Teams, SharePoint and Word among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Microsoft OneDrive’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 06 · Refunds
After you pay
Getting your money back, getting out, and getting help
What happens once you have paid: whether you can get your money back, how to leave, and how to reach a person when something goes wrong. Each is graded from Microsoft OneDrive’s own terms and help pages.
Refunds and cancelling
Good · checked Oct 18, 2026
OneDrive storage is sold as a Microsoft 365 subscription, so Microsoft's account-wide refund rules apply. Thirty days from the purchase, and your last renewal charge back if you cancel within 30 days of it, is better than most. Two things hold it to a B. Microsoft hedges the first refund with in most cases and only tells you if you qualify once you have cancelled. And storage has a sting the office apps do not: dropping to 5 GB can end with your files deleted.
- Refund window
- 30 days
- How you cancel
- Yourself, in settings
- Getting your money back
Microsoft's subscription refund policy says that in most cases you may get a refund within 30 days of the initial purchase or before the first recurring billing date, whichever is sooner, by cancelling. It adds that you are entitled to a refund of your most recent recurring charge if you cancel within 30 days of that payment, once per account per subscription product. Prorated refunds exist only in listed countries.
Stated on support.microsoft.com- How to cancel Microsoft OneDrive
A Microsoft 365 plan bought from Microsoft is cancelled on the Microsoft account services page by choosing Cancel subscription. Microsoft says not all cancellations end in a refund and that it works out your eligibility during the cancellation itself. A plan bought on Google Play, in the Apple App Store or from a retailer such as Amazon is cancelled with them instead.
- Sign in at the Microsoft account services page with the account that bought the subscription
- Select Cancel subscription, which may be labelled Upgrade or Cancel
- Read the Please review section at the top of the cancellation page
- Read the rest of the page, including the cheaper plans Microsoft offers instead
- At the bottom, select I don't want my subscription to go through with it
- What you keep afterwards
Cancelling drops the allowance to 5 GB of cloud storage plus 15 GB of Outlook.com storage, and on a Family or Premium plan everyone you shared with is cut back too. Microsoft's storage page says that over the limit you cannot upload, edit or sync new files and existing ones turn read-only, that the account is frozen after three months, and that after six months Microsoft might delete it and every file in it.
Stated on support.microsoft.com- Renewals
Microsoft charges on the renewal date, monthly or yearly by plan, while recurring billing is switched on. Turn recurring billing off and no further charge is taken, but the subscription runs normally until its expiry date, and anyone on a shared Family plan keeps it to that date as well. The page mentions no reminder before a renewal.
Stated on support.microsoft.com
In your favour
- Thirty days from the purchase to change your mind, which is as long as anyone in this field gives.
- Cancel within 30 days of a renewal charge and Microsoft says that charge is yours to get back.
- You cancel it yourself on your Microsoft account page, with nobody to write to.
- Switching recurring billing off leaves the storage working normally until the expiry date.
Watch out for
- Microsoft says not all cancellations end in a refund, and you only learn where you stand after cancelling.
- The renewal refund is a one-off, per Microsoft account and per subscription product.
- Stop paying and the allowance falls to 5 GB: over that, files go read-only and the account freezes after three months.
- Stay over the limit for six months and Microsoft says it might delete your OneDrive and everything in it.
Customer support
Good · checked Oct 18, 2026
Everyone who pays can get to a person in the end. The Contact Us page puts self-help first and then offers live chat with a Microsoft specialist, and business admins get a published phone number. It stops short of an A because Microsoft never says when that consumer chat is staffed or how long the queue is. Stated hours and a phone number belong to the business side only.
Ways to get help
Live chat
The Contact Us page asks you to sign in and choose a product, shows self-help suggestions first, and then says further help is available including live chat with a Microsoft specialist. No hours are given for it.
Stated on support.microsoft.comPhone
For Microsoft 365 for business subscriptions, including OneDrive for Business, Microsoft publishes support phone numbers by country for admins, with a PIN check if the call comes from a number the admin centre does not have on file.
Stated on learn.microsoft.comHelp centre
The OneDrive help and learning site has written articles and training on syncing, sharing, storage quotas, restoring files and troubleshooting across Windows, Mac, web and mobile, open without signing in.
Stated on support.microsoft.comCommunity or forum
Microsoft Q&A runs a public Microsoft 365 and Office tag where other users and Microsoft staff post questions and answers. The older consumer forums now redirect here.
Stated on learn.microsoft.com
Not listed on Microsoft OneDrive’s pages: email, contact form or ticket.
- When people answer
Microsoft states hours only for business subscriptions: technical support in English 24 hours a day, 7 days a week, with local languages in some countries, and billing support in English from 9 AM to 5 PM, Monday to Friday, in most countries. The consumer Contact Us page states no hours for its chat.
Stated on learn.microsoft.com- How fast it says it replies
The admin support page says the expected wait time is shown in the Contact support pane when a business admin asks for a call or an email, rather than promising a figure in advance. No target reply time is stated for consumer plans anywhere in the pages read.
Stated on learn.microsoft.com- What depends on your plan
The business routes need at least one subscription bought directly from Microsoft: buy everything through a partner and Microsoft sends you to that partner. Consumer plans, including Microsoft 365 Basic, go through the general Contact Us page with self-help first and then a chat. Business Assist is sold separately for small-business advice.
Stated on learn.microsoft.com
In your favour
- The contact page says a Microsoft specialist answers the chat, not a bot.
- Business admins get a published phone number and technical support in English round the clock.
- The OneDrive help site is large and open to everyone, including people on the free 5 GB plan.
Watch out for
- No hours and no reply time are stated for the consumer chat, so you cannot tell when it is staffed.
- You have to work through the self-help suggestions before the chat is offered at all.
- Consumer plans get no phone number: the published numbers are for business admins.
- Buy a business plan through a reseller and Microsoft points you back at the reseller.
What these two grades rest on. Read on 18 October 2026: Microsoft's subscription refund policy, its articles on cancelling Microsoft 365 and on turning recurring billing on or off, the storage quotas page, the Services Agreement, the Contact Us page, the Microsoft 365 admin support page, the OneDrive help site and the Microsoft Q&A Office tag. These are account-wide rules, not a OneDrive policy. Nobody here cancelled a plan or contacted support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Part 07 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Google Drive, Dropbox, iCloud, Box and pCloud
The 5 tools Microsoft OneDrive is most often weighed against, with where each one differs from it.
- 3.6GPA
Google Drive
Free plan · from $1.99/mo
Cloud storage tied to Google Docs, Gmail and Photos.
- Google Drive also covers AI search.
- 2.8GPA
Dropbox
Free plan · from $9.99/mo
Cloud storage and file sync with transfer and signing tools.
- Only Dropbox lists a Linux app.
- Dropbox also covers documents.
- 2.8GPA
iCloud
Free plan · from $0.99/mo
Apple's storage and sync service for photos, files and backups.
- Only Microsoft OneDrive lists an Android app.
- 2.8GPA
Box
Free plan · from $5/mo
Business content storage with e-signatures, workflows and AI.
- Box also covers workflow automation.
- 2.6GPA
pCloud
Free plan · from $4.99/mo
Swiss cloud storage sold by subscription or one-time payment.
- Only pCloud lists a Linux app.
- Only pCloud lists a browser extension.
- pCloud can be bought with a one-time purchase.
Part 08 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
19
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Microsoft OneDrive free?
Microsoft OneDrive has a free plan. 5 GB of free cloud storage with a Microsoft account.
How much does Microsoft OneDrive cost?
Microsoft OneDrive lists 5 plans. Free: $0.
What platforms does Microsoft OneDrive work on?
Microsoft OneDrive is available on Web, Windows, macOS, iOS and Android.
Does Microsoft OneDrive offer any discounts?
Microsoft OneDrive publicly lists the following: About 16% lower with yearly billing.
How is Microsoft OneDrive rated?
Microsoft OneDrive's iPhone and iPad app averages 4.7 out of 5 from 487,679 ratings on the App Store in the United States, as read on Oct 7, 2026.
Does Microsoft OneDrive have a Linux app?
No Linux app was listed when its pages were read on Oct 9, 2026. Microsoft OneDrive is listed for Web, Windows, macOS, iOS and Android.
Is Microsoft OneDrive open source?
Microsoft OneDrive is not described as open source on its own site, as read on Oct 9, 2026.
Does Microsoft OneDrive have an API?
Yes. Microsoft OneDrive offers a public API, according to its own site.
What does Microsoft OneDrive integrate with?
Microsoft OneDrive's listing names Microsoft Teams, SharePoint, Word, Excel, PowerPoint, Outlook and Microsoft Copilot.
Does Microsoft OneDrive have a free trial?
Yes. One-month free trial of Microsoft 365 Personal, Family or Premium; a credit card is required.
Who makes Microsoft OneDrive?
Microsoft OneDrive is made by Microsoft.
What are the alternatives to Microsoft OneDrive?
The closest alternatives to Microsoft OneDrive in our directory are Google Drive, Dropbox, iCloud, Box and pCloud.
Does Microsoft OneDrive give refunds?
Microsoft's subscription refund policy says that in most cases you may get a refund within 30 days of the initial purchase or before the first recurring billing date, whichever is sooner, by cancelling.
How do I cancel Microsoft OneDrive?
A Microsoft 365 plan bought from Microsoft is cancelled on the Microsoft account services page by choosing Cancel subscription.
What happens to my data if I cancel Microsoft OneDrive?
Cancelling drops the allowance to 5 GB of cloud storage plus 15 GB of Outlook.com storage, and on a Family or Premium plan everyone you shared with is cut back too.
How do I contact Microsoft OneDrive support?
Microsoft OneDrive's pages list these ways to get help: live chat, phone, help centre and community or forum.
How does Microsoft OneDrive compare with other file storage and sync services?
Microsoft OneDrive's GPA of 3.4 is higher than 15 of the 17 other file storage and sync services we grade, and level with 1.
Is Microsoft OneDrive good value for money?
ToolGPA grades Microsoft OneDrive A for value for money. Its paid plans start at $1.67 a month when paid by the year, against a middle price of $4.17 for the category: 4 of the 16 others that charge start lower.
Could I make my own version of Microsoft OneDrive?
To replace Microsoft OneDrive you would be making files kept in step across devices without losing one.
Where this guide comes from
The prices, plans, platforms and features were read from Microsoft OneDrive’s own pages on Oct 9, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Microsoft's own pages on 9 October 2026, and its App Store rating. Also tested with a demo account on 2026-08-19.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Microsoft. Prices change, so check microsoft.com before you buy.
- microsoft.com/en-us/microsoft-365/onedrive/compare-onedrive-plans
- microsoft.com/en-us/microsoft-365/onedrive/onedrive-for-business
- apps.apple.com/us/app/microsoft-onedrive/id477537958
- support.microsoft.com/en-us/office/onedrive-system-requirements-cc0cb2b8-f446-445c-9b52-d3c2627d681e
- support.microsoft.com/en-us/onedrive/microsoft-storage-quotas
Part 09 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Microsoft OneDrive, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/microsoft-onedrive
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Microsoft OneDrive: The Insider's Guide", checked Oct 9, 2026. https://toolgpa.com/tools/microsoft-onedrive
Know someone choosing between file storage and sync services?
Send them this guide: toolgpa.com/tools/microsoft-onedrive/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded file storage and sync services after Microsoft OneDrive, each with an Insider's Guide of its own.
- File Storage & Sync Insider's GuideEvery one of the 18 file storage and sync services we grade, compared
- Google Drive Insider's GuideCloud storage tied to Google Docs, Gmail and Photos3.6 GPA
- Filen Insider's GuideEnd-to-end encrypted cloud storage from Germany with open source apps3.4 GPA
- IDrive Insider's GuideCloud backup for many devices in one account, with a sync folder3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Microsoft OneDrive’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Microsoft OneDrive is a trademark of its owner, and this guide is not made, paid for or approved by Microsoft. Prices and plans change: check microsoft.com before you buy.