The Rackspace Email Insider’s Guide
Everything we know about Rackspace Email in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Rackspace Email
The Insider’s Guide
Hosted business email managed through the Rackspace control panel
Every plan, grade, refund rule and rival among email apps, read from Rackspace Email’s own pages.
Made by Rackspace Technology · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Rackspace Email’s own pages, its app-store listings and our grades. Every fact in it is on Rackspace Email’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
Rackspace Email is hosted business email sold by Rackspace Technology, which also resells Microsoft 365. Administrators manage mailboxes, aliases, group lists, archiving and spam filtering in a control panel. Rackspace lists free migrations and around-the-clock support. Its own pages do not publish prices that could be read.
To get you started, here are 5 things to know about Rackspace Email, taken from its own pages and our grades.
- 1
It runs on Web
Web.
- 2
Control panel administration
Admins add mailboxes and aliases, create group lists and set folder cleanup, storage and webmail settings in one panel.
- 3
Spam and virus filtering
Rackspace lists spam filtering in the panel and describes premium spam and virus protection as part of the service.
- 4
Archiving
The control panel can archive all incoming and outgoing email for a domain.
- 5
Keep it
To replace Rackspace Email you would be making an email client: sending, receiving, threading and searching years of mail. That is not a weekend's work, with an AI app builder or without one.
Rackspace Email at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- Rackspace Technology
- Category
- Email Apps
Good to know
Good for
- Businesses that want hosted email with admin tools and migration help
- Companies already working with Rackspace on Microsoft 365
Worth knowing
- No price could be read: the old product page returns an error and the current Email page would not load, so check with Rackspace.
- Rackspace's site now leads with enterprise cloud and Microsoft 365, and presents Rackspace Email as one of several productivity options.
- Rackspace documents setup for Outlook, Apple Mail, iPhone and Android mail apps; it names no native app of its own.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Rackspace Email's current pricing could not be confirmed from its own site.
We could not confirm Rackspace Email’s current prices from its own site, so this guide lists no plans. rackspace.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Hosted business email managed through the Rackspace control panel. Here is what it does, as its own site describes it, and what it covers: email client, inbox filtering.
- Control panel administration
- Admins add mailboxes and aliases, create group lists and set folder cleanup, storage and webmail settings in one panel.
- Spam and virus filtering
- Rackspace lists spam filtering in the panel and describes premium spam and virus protection as part of the service.
- Archiving
- The control panel can archive all incoming and outgoing email for a domain.
- Free migrations
- A self-service migration tool and assisted migrations from other providers are offered at no charge, according to Rackspace's documentation.
- Multi-factor sign-in
- Webmail administrators can set up multi-factor authentication for their users.
Where it runs
- Web
What it works with
- Microsoft Outlook
- Apple Mail
Rackspace Email is made by Rackspace Technology.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
We do not grade enough email apps yet to say where Rackspace Email stands among them.
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Rackspace Email you would be making an email client: sending, receiving, threading and searching years of mail. That is not a weekend's work, with an AI app builder or without one.
What you could not
- An email client: sending, receiving, threading and searching years of mail.
- Filters that read every message as it arrives.
What this rests on. Rackspace Email’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Titan Email, Zoho Mail, Neo Mail, Migadu and Fastmail
The 5 tools Rackspace Email is most often weighed against, with where each one differs from it.
Titan Email
Paid
Business email on your own domain, sold through hosts and registrars.
- Only Titan Email lists macOS, Windows, iOS and Android apps.
- Rackspace Email also covers inbox filtering.
- Titan Email also covers calendar, booking links and email campaigns.
- 3.2GPA
Zoho Mail
Free plan · from $1/mo
Ad-free business email hosting with calendar, tasks and notes.
- Zoho Mail has a free plan. Rackspace Email does not.
- Only Zoho Mail lists macOS, Windows, Linux, iOS and Android apps.
- Rackspace Email also covers inbox filtering.
- 2.4GPA
Neo Mail
Free trial · from $2.49/mo
Business email on your own domain, with per-mailbox pricing.
- Only Neo Mail lists iOS and Android apps.
- Rackspace Email also covers inbox filtering.
- Neo Mail also covers booking links, email campaigns and email signature.
- 2.2GPA
Migadu
Free trial · from $19/yr
Swiss email hosting with unlimited addresses at a flat price.
- Rackspace Email also covers inbox filtering.
- Migadu also covers calendar.
- 2.8GPA
Fastmail
Free trial · from $3/mo
Paid, ad-free email with calendar, contacts and custom domains.
- Only Fastmail lists Windows, macOS, Linux, iOS and Android apps.
- Rackspace Email also covers inbox filtering.
- Fastmail also covers calendar.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
9
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Rackspace Email free?
No. Rackspace Email is a paid product.
What platforms does Rackspace Email work on?
Rackspace Email is available on Web.
Does Rackspace Email have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Rackspace Email is listed for Web.
Does Rackspace Email have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Rackspace Email is listed for Web.
Is Rackspace Email open source?
Rackspace Email is not described as open source on its own site, as read on Nov 12, 2026.
What does Rackspace Email integrate with?
Rackspace Email's listing names Microsoft Outlook and Apple Mail. A listing names up to eight integrations, so it may connect to more.
Who makes Rackspace Email?
Rackspace Email is made by Rackspace Technology.
What are the alternatives to Rackspace Email?
The closest alternatives to Rackspace Email in our directory are Titan Email, Zoho Mail, Neo Mail, Migadu and Fastmail.
Could I make my own version of Rackspace Email?
To replace Rackspace Email you would be making an email client: sending, receiving, threading and searching years of mail.
Where this guide comes from
The prices, plans, platforms and features were read from Rackspace Email’s own pages on Nov 12, 2026.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Rackspace Technology. Prices change, so check rackspace.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Rackspace Email, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/rackspace-email
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Rackspace Email: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/rackspace-email
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Send them this guide: toolgpa.com/tools/rackspace-email/guide
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See our other guides
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- Microsoft Outlook Insider's GuideMicrosoft's email and calendar app for desktop, mobile and web3.6 GPA
- BlueMail Insider's GuideCross-platform email client with a unified inbox and built-in AI3.2 GPA
- GMX Mail Insider's GuideFree webmail with 65GB storage, aliases and a mail collector3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Rackspace Email’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Rackspace Email is a trademark of its owner, and this guide is not made, paid for or approved by Rackspace Technology. Prices and plans change: check rackspace.com before you buy.