The Shopgate Insider’s Guide
Everything we know about Shopgate in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Shopgate
The Insider’s Guide
Branded shopping app and store-pickup tools for existing online shops
Every plan, grade, refund rule and rival among online store builders, read from Shopgate’s own pages.
Made by Shopgate GmbH · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Shopgate’s own pages, its app-store listings and our grades. Every fact in it is on Shopgate’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 15 of the 80 other online store builders we grade
Shopgate builds iOS and Android shopping apps for retailers that already run an online shop on Shopify, Shopware or Adobe Commerce. Its omnichannel tools connect the shop and physical stores through click and reserve, ship from store and return in store. It is a German company and the site is in German.
To get you started, here are 9 things to know about Shopgate, taken from its own pages and our grades.
You connect it to your shop and set up the app.
- 1
Best for a branded shopping app on top of a shop
It is not a store platform, and the cheapest plan is for Shopify stores only.
- 2
Paid plans start at about $334.04 a month
As its pricing page puts it: €299 per month, billed monthly, excl. VAT.
- 3
You can try it first
Free trial offered; the page does not state its length
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Branded shopping app
Your own app for iOS and Android with a theme, pages and extensions designed in the Shopgate admin.
- 6
Push and segments
Marketing tools include push messages, customer segments and automations aimed at app users.
- 7
Click and reserve
Shoppers check store availability, reserve an item online and pick it up in the store.
- 8
A 1.8 GPA, above 15 of 80
That is against the other online store builders we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Shopgate you would be making a tool that builds and hosts other apps. That is not a weekend's work, with an AI app builder or without one.
Shopgate at a glance
- Pricing
- Free trial, from €299 per month, billed monthly, excl. VAT
- Free plan
- No
- Free trial
- Free trial offered; the page does not state its length
- Runs on
- Web, iOS, Android
- Made by
- Shopgate GmbH
- Category
- Online Store Builders
- Our grade
- 1.8 GPA, weak
The report card
Best for a branded shopping app on top of a shop
Shopgate builds a branded shopping app and store-pickup tools on top of an existing shop, from €299 a month for up to 5,000 sessions. It is not a store platform, and the cheapest plan is for Shopify stores only.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | €299 a month excluding VAT is far above the $20 to $59 most shop software starts at, though this is an app layer rather than a store. |
| Free plan and trial | D | A free trial is offered; the page does not state its length. |
| Features | C | A branded app, push messages, click and reserve, ship-from-store and returns. It does one job on top of a shop you already have. |
| Ease of use | C | No store rating on record. You connect it to your shop and set up the app. |
| Platforms and integrations | B | Web, iOS and Android, with four listed integrations and developer tools. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Shopgate is for
- Fits if you have a Shopify store and want your own shopping app
- Works for retailers who want click and reserve in the app
Who it is not for
- Not for you if you need a store platform, as it works on top of one
- Pricey if you are small, as the cheapest plan is €299 a month excluding VAT
- Tight if you are not on Shopify, as Starter is Shopify only
- Watch out: the price rises with the number of monthly app sessions
Good to know
Good for
- Shopify, Shopware or Adobe Commerce stores wanting their own app
- Retailers with physical branches that want click and reserve
- German-speaking brands in fashion, pet supplies or DIY
Worth knowing
- It is an app layer on top of an existing shop, not a store platform on its own.
- Prices are in euros, exclude VAT and rise with the number of monthly app sessions.
- The Starter plan is exclusive to Shopify; other platforms need Growth or above.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
~$334.04
A month to start
Shopgate is a paid product with a free trial, starting at €299 per month, billed monthly, excl. VAT.
A free trial is offered; the page does not state its length.
Starter
€299
per month for up to 5,000 app sessions, billed monthly, excl. VAT
Only for Shopify stores. Includes 5,000 app sessions a month; the price rises as sessions are added.
Growth
€799
per month for up to 30,000 app sessions, billed monthly, excl. VAT
For Shopify Plus, Shopware and Adobe Commerce stores. Includes 30,000 app sessions a month.
Enterprise
€1,499
per month and up, billed monthly, excl. VAT
For large retailers with 100,000+ sessions; the number of app sessions is set individually.
Trying it first
Free trial offered; the page does not state its length
Read from shopgate.com on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Branded shopping app and store-pickup tools for existing online shops. Here is what it does, as its own site describes it, and what it covers: public API, marketing automation, app builder, inventory.
A branded app, push messages, click and reserve, ship-from-store and returns.
- Branded shopping app
- Your own app for iOS and Android with a theme, pages and extensions designed in the Shopgate admin.
- Push and segments
- Marketing tools include push messages, customer segments and automations aimed at app users.
- Click and reserve
- Shoppers check store availability, reserve an item online and pick it up in the store.
- Ship-from-store and returns
- Orders can ship from a store's stock, and customers can return online purchases in a store.
- Developer tools
- An SDK, APIs and documentation let developers extend the app.
Where it runs
- Web
- iOS
- Android
What it works with
- Shopify
- Shopify Plus
- Shopware
- Adobe Commerce
Shopgate is made by Shopgate GmbH.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
15/80
Other online store builders it is graded above
Shopgate's GPA of 1.8 is higher than 15 of the 80 other online store builders we grade, and level with 13.
It stands best on platforms and integrations (B, above 28 of 80) and worst on value for money (D, above 0).
Its paid plans start at about $334.04 a month, against a middle price of $29.25 for the category: 37 of the 44 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 10 tools score higher and cost less.
Each grade against the category
Every bar is all 81 online store builders we grade, cut by the letter each got. Shopgate’s own letter is outlined.
- DValue for moneyAbove 0 of 80
- DFree plan and trialAbove 23 of 80
- CFeaturesAbove 5 of 80
- CEase of useAbove 28 of 80
- BPlatforms and integrationsAbove 28 of 80
Price against what you get
Each dot is one of 52 online store builders. Further left costs less; higher up scores better on features, ease of use and platforms. Shopgate is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Shopgate you would be making a tool that builds and hosts other apps. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 52 of the 80 other online store builders grade higher. It costs $4,008.51 a year.
What you could make
- Inventory: an app builder makes this well.
What you could not
- A tool that builds and hosts other apps.
- Email sent in volume that still reaches the inbox.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Shopify, Shopify Plus and Shopware among them, and has an API.
What this rests on. Shopgate’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Shopify, Shopware, BigCommerce, Ecwid and commercetools
The 5 tools Shopgate is most often weighed against, with where each one differs from it.
- 2.8GPA
Shopify
Free trial · from $29/mo
Hosted commerce platform for online, in-person and social selling.
- Shopgate also covers marketing automation and app builder.
- Shopify also covers email campaigns, online store and shipping labels.
- 2.4GPA
Shopware
Free plan · from €600/mo
Open-source commerce platform for B2B and B2C stores.
- Shopware has a free plan. Shopgate does not, though it has a free trial.
- Only Shopgate lists iOS and Android apps.
- Shopware is open source and self-hostable, according to its own site.
- 2.6GPA
BigCommerce
Free trial · from $29/mo
Hosted ecommerce platform with plans set by yearly sales.
- Shopgate also covers marketing automation and app builder.
- BigCommerce also covers reports and online store.
- 2.2GPA
Ecwid
From $5/mo
Online store you can add to any website or run as its own site.
- Shopgate also covers marketing automation and app builder.
- Ecwid also covers online store, digital downloads and shipping labels.
- 2.0GPA
commercetools
Free trial
API-first headless commerce platform for large retailers.
- Only Shopgate lists iOS and Android apps.
- Shopgate also covers marketing automation, app builder and inventory.
- commercetools also covers online store.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Shopgate free?
No, Shopgate is a paid product, but you can try it first. Free trial offered; the page does not state its length.
How much does Shopgate cost?
Shopgate lists 3 plans. Starter: €299 per month for up to 5,000 app sessions, billed monthly, excl.
What platforms does Shopgate work on?
Shopgate is available on Web, iOS and Android.
Does Shopgate have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Shopgate is listed for Web, iOS and Android.
Does Shopgate have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Shopgate is listed for Web, iOS and Android.
Is Shopgate open source?
Shopgate is not described as open source on its own site, as read on Nov 13, 2026.
Does Shopgate have an API?
Yes. Shopgate offers a public API, according to its own site.
What does Shopgate integrate with?
Shopgate's listing names Shopify, Shopify Plus, Shopware and Adobe Commerce.
Who makes Shopgate?
Shopgate is made by Shopgate GmbH.
What are the alternatives to Shopgate?
The closest alternatives to Shopgate in our directory are Shopify, Shopware, BigCommerce, Ecwid and commercetools.
How does Shopgate compare with other online store builders?
Shopgate's GPA of 1.8 is higher than 15 of the 80 other online store builders we grade, and level with 13.
Is Shopgate good value for money?
ToolGPA grades Shopgate D for value for money. Its paid plans start at about $334.04 a month, against a middle price of $29.25 for the category: 37 of the 44 others that charge start lower.
Could I make my own version of Shopgate?
To replace Shopgate you would be making a tool that builds and hosts other apps.
Where this guide comes from
The prices, plans, platforms and features were read from Shopgate’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Shopgate's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Shopgate GmbH. Prices change, so check shopgate.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Shopgate, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/shopgate
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Shopgate: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/shopgate
Know someone choosing between online store builders?
Send them this guide: toolgpa.com/tools/shopgate/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded online store builders after Shopgate, each with an Insider's Guide of its own.
- Online Store Builders Insider's GuideEvery one of the 84 online store builders we grade, compared
- Big Cartel Insider's GuideSimple online store for artists, makers and independent sellers2.8 GPA
- Shopify Insider's GuideHosted commerce platform for online, in-person and social selling2.8 GPA
- BigCommerce Insider's GuideHosted ecommerce platform with plans set by yearly sales2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Shopgate’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Shopgate is a trademark of its owner, and this guide is not made, paid for or approved by Shopgate GmbH. Prices and plans change: check shopgate.com before you buy.