The SimplePractice Insider’s Guide
Everything we know about SimplePractice in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
SimplePractice
The Insider’s Guide
Practice management and EHR for private-practice therapists
Every plan, grade, refund rule and rival among therapy and clinic software, read from SimplePractice’s own pages.
Made by SimplePractice, LLC · checked Oct 24, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from SimplePractice’s own pages, its app-store listings and our grades. Every fact in it is on SimplePractice’s page too, where it is kept up to date. Checked Oct 24, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.8
GPA, above 12 of the 12 other therapy and clinic software we grade
SimplePractice is a practice management and EHR system for therapists and other health and wellness practitioners in private practice. It covers scheduling, a client portal with paperless intake, progress notes, built-in telehealth, insurance claims and online payments. AI note-writing and ePrescribe are sold as add-ons, and the company says it is HIPAA compliant and HITRUST certified.
To get you started, here are 9 things to know about SimplePractice, taken from its own pages and our grades.
- 1
Best for solo US therapists who bill insurance
SimplePractice puts notes, telehealth, a client portal and insurance claims in one account, from $49 a month.
- 2
Paid plans start at $49 a month
As its pricing page puts it: $49 per month (Starter), after a first 3 months at $24.50.
- 3
You can try it first
30-day free trial, no credit card required
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Client portal and online booking
Clients request appointments online and complete paperless intake documents through a client portal website. Essential adds email, text and voice reminders and calendar sync.
- 6
Notes and treatment plans
Progress notes, a template library and measurement-based care come on every plan; customizable treatment plans and Wiley Treatment Planners start on Essential.
- 7
Built-in telehealth
Video sessions are included on every plan. Plus adds group appointments and group telehealth.
- 8
A 2.8 GPA, above 12 of 12
That is against the other therapy and clinic software we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace SimplePractice you would be making insurance claims sent to payers through a clearinghouse. That is not a weekend's work, with an AI app builder or without one.
SimplePractice at a glance
- Pricing
- Free trial, from $49 per month (Starter), after a first 3 months at $24.50
- Free plan
- No
- Free trial
- 30-day free trial, no credit card required
- Runs on
- Web, iOS, Android
- Made by
- SimplePractice, LLC
- Category
- Therapy & Clinic Software
- Our grade
- 2.8 GPA, good
- Store rating
- 4.7 on the App Store, 33,999 ratings
The report card
Best for solo US therapists who bill insurance
SimplePractice puts notes, telehealth, a client portal and insurance claims in one account, from $49 a month. But reminders, calendar sync and secure messaging wait on Essential at $79, claims cost 39¢ each, the AI note tools are paid add-ons, and groups of six or more have to talk to sales.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Starter is $49 a month after a first 3 months at half price, between this category's middle ($39) and its dearer quarter ($59). Reminders and calendar sync need Essential at $79, and on top come 39¢ a claim and a $20 yearly CPT fee per clinician. |
| Free plan and trial | C | A 30-day trial with no card, and no free plan. The half-price first 3 months only applies if you start paying within 7 days of signing up. |
| Features | B | Scheduling, paperless intake, progress notes, measurement-based care, telehealth, insurance claims and card payments all come on Starter. Nothing in the listing is missing from the job; the gaps are plan locks and add-ons. |
| Ease of use | A | SimplePractice rates 4.7 on the US App Store from 33,999 ratings, which puts it at A on our ease ladder. |
| Platforms and integrations | B | Web, plus a clinician app for iPhone, iPad and Android with the calendar, notes, messages and payments. No desktop app, and the listing names no integrations or API. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who SimplePractice is for
- Fits if you're a solo US therapist who bills insurance and wants claims in the same account as your notes
- Works for groups of up to five clinicians who want a published price: Plus is $99 plus $74 a clinician
Who it is not for
- Tight if you stay on Starter: reminders, calendar sync, secure messaging and treatment plans start on Essential at $79
- Pricey if you want AI notes, as Note Taker is $35 a month and Care Aide $59 plus $49 per extra clinician
- Watch out: claims are 39¢ each, cards 3.15% + 30¢, and every clinician pays a $20 yearly fee for CPT codes
- Watch out: ePrescribe is $49 a month plus an $89 setup fee, and group sessions and extra clinicians need Plus
- Not for you if your group has six or more clinicians and you want a price up front, as those go through sales
Good to know
Good for
- Solo therapists and counselors in the US who bill insurance
- Practices that want telehealth, notes and billing in one account
- Groups of up to five clinicians who want a published price
Worth knowing
- Insurance claims cost $0.39 each, card payments 3.15% + $0.30, and each clinician pays an annual $20 fee for CPT code access.
- Reminders, calendar sync and client messaging start on Essential; group sessions and extra clinicians need Plus.
- AI notes are extra: Note Taker is $35 a month, Care Aide $59 a month plus $49 per extra clinician. ePrescribe is $49 a month plus an $89 setup fee.
- The 50% discount applies only if a paid account starts within 7 days of the trial; groups of 6 or more clinicians are priced by sales.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$49
A month to start
SimplePractice is a paid product with a free trial, starting at $49 per month (Starter), after a first 3 months at $24.50.
Starter
$49
per month
Unlimited clients, telehealth, progress notes, insurance claims, online payments, intake forms and a client portal. $24.50 a month for the first 3 months.
Essential
$79
per month
Adds free email, text and voice reminders, calendar sync, treatment plans, Wiley Treatment Planners and secure messaging. $39.50 for the first 3 months.
Plus
$99
per month, plus $74 per additional clinician
Adds group appointments, group telehealth, a premium support line and advanced analytics. $49.50 for the first 3 months; groups of 6+ can get custom pricing.
Trying it first
30-day free trial, no credit card required
Read from simplepractice.com on Oct 24, 2026.
Ways to pay less
Other savings
50% off the first 3 months
Starting a paid account within 7 days of signing up halves the first 3 months: $24.50 for Starter, $39.50 for Essential and $49.50 for Plus, then the regular price.
Stated on simplepractice.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Practice management and EHR for private-practice therapists. Here is what it does, as its own site describes it, and what it covers: AI features, transcription, clinical notes, insurance billing, telehealth, appointment booking.
Scheduling, paperless intake, progress notes, measurement-based care, telehealth, insurance claims and card payments all come on Starter.
- Client portal and online booking
- Clients request appointments online and complete paperless intake documents through a client portal website. Essential adds email, text and voice reminders and calendar sync.
- Notes and treatment plans
- Progress notes, a template library and measurement-based care come on every plan; customizable treatment plans and Wiley Treatment Planners start on Essential.
- Built-in telehealth
- Video sessions are included on every plan. Plus adds group appointments and group telehealth.
- Insurance claims and payments
- Claims are filed from the account at $0.39 each and clients pay online by card. Insurance Navigator, listed as coming soon, adds claim checks and benefits verification at $1.79 a claim.
- Care Aide and Note Taker
- Paid AI add-ons. Note Taker drafts progress notes from a recorded session or dictation; Care Aide adds live telehealth support, treatment plans in beta and client-ready summaries.
- Clinician mobile app
- An iPhone, iPad and Android app to manage the calendar, write and review session notes, share documents, send secure messages and take payments.
Where it runs
- Web
- iOS
- Android
What it works with
Its own pages name no integrations.
SimplePractice is made by SimplePractice, LLC.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
12/12
Other therapy and clinic software it is graded above
SimplePractice's GPA of 2.8 is higher than 12 of the 12 other therapy and clinic software we grade.
It stands best on ease of use (A, above 12 of 12) and worst on free plan and trial (C, above 2).
Its paid plans start at $49 a month, against a middle price of $39 for the category: 7 of the 10 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 13 therapy and clinic software we grade, cut by the letter each got. SimplePractice’s own letter is outlined.
- CValue for moneyAbove 4 of 12
- CFree plan and trialAbove 2 of 12
- BFeaturesAbove 1 of 12
- AEase of useAbove 12 of 12
- BPlatforms and integrationsAbove 3 of 12
Price against what you get
Each dot is one of 11 therapy and clinic software. Further left costs less; higher up scores better on features, ease of use and platforms. SimplePractice is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace SimplePractice you would be making insurance claims sent to payers through a clearinghouse. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.8 is higher than 12 of the 12 other therapy and clinic software we grade. It costs $588 a year.
What you could make
- Clinical notes and appointment booking: an app builder makes these well.
What you could not
- Insurance claims sent to payers through a clearinghouse.
- Video sessions that meet health privacy rules.
- Speech turned into text you can trust.
- A real app for iOS and Android. Something home-made would be a web page.
- AI features, unless you pay a model provider for each request yourself.
- What a company asks for before it lets staff use something: HIPAA.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. SimplePractice’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
TherapyNotes, Jane, Carepatron, TheraNest and PracticeQ
The 5 tools SimplePractice is most often weighed against, with where each one differs from it.
- 2.2GPA
TherapyNotes
Free trial · from $69/mo
Behavioral health EHR with notes, insurance billing and client portal.
- SimplePractice also covers appointment booking.
- 1.8GPA
Jane
From $59/mo
Booking, charting and payments for multi-practitioner health clinics.
- Only SimplePractice lists iOS and Android apps.
- SimplePractice also covers transcription.
- Jane also covers class booking.
- 2.6GPA
Carepatron
Free plan · from $31/mo
Practice management with a free plan, AI scribe and telehealth.
- Carepatron has a free plan. SimplePractice does not, though it has a free trial.
- 2.2GPA
TheraNest
Free trial · from $27/mo
Mental health EHR with claims, telehealth and credentialing help.
- Only SimplePractice lists iOS and Android apps.
- 2.2GPA
PracticeQ
Free trial · from $59.90/mo
Intake forms, booking, billing and charting for small practices.
- Only SimplePractice lists iOS and Android apps.
- SimplePractice also covers transcription.
- PracticeQ also covers forms.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is SimplePractice free?
No, SimplePractice is a paid product, but you can try it first. 30-day free trial, no credit card required.
How much does SimplePractice cost?
SimplePractice lists 3 plans. Starter: $49 per month.
What platforms does SimplePractice work on?
SimplePractice is available on Web, iOS and Android.
Does SimplePractice offer any discounts?
SimplePractice publicly lists the following: 50% off the first 3 months.
How is SimplePractice rated?
SimplePractice's iPhone and iPad app averages 4.7 out of 5 from 33,999 ratings on the App Store in the United States, as read on Oct 24, 2026.
Does SimplePractice have a Windows app?
No Windows app was listed when its pages were read on Oct 24, 2026. SimplePractice is listed for Web, iOS and Android.
Does SimplePractice have a macOS app?
No macOS app was listed when its pages were read on Oct 24, 2026. SimplePractice is listed for Web, iOS and Android.
Is SimplePractice open source?
SimplePractice is not described as open source on its own site, as read on Oct 24, 2026.
Who makes SimplePractice?
SimplePractice is made by SimplePractice, LLC.
What are the alternatives to SimplePractice?
The closest alternatives to SimplePractice in our directory are TherapyNotes, Jane, Carepatron, TheraNest and PracticeQ.
How does SimplePractice compare with other therapy and clinic software?
SimplePractice's GPA of 2.8 is higher than 12 of the 12 other therapy and clinic software we grade.
Is SimplePractice good value for money?
ToolGPA grades SimplePractice C for value for money. Its paid plans start at $49 a month, against a middle price of $39 for the category: 7 of the 10 others that charge start lower.
Could I make my own version of SimplePractice?
To replace SimplePractice you would be making insurance claims sent to payers through a clearinghouse.
Where this guide comes from
The prices, plans, platforms and features were read from SimplePractice’s own pages on Oct 24, 2026, and the grades were given on Oct 24, 2026. Graded from this listing, whose facts were read from SimplePractice's own pages on 24 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by SimplePractice, LLC. Prices change, so check simplepractice.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- SimplePractice, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/simplepractice
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "SimplePractice: The Insider's Guide", checked Oct 24, 2026. https://toolgpa.com/tools/simplepractice
Know someone choosing between therapy and clinic software?
Send them this guide: toolgpa.com/tools/simplepractice/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded therapy and clinic software after SimplePractice, each with an Insider's Guide of its own.
- Therapy & Clinic Software Insider's GuideEvery one of the 13 therapy and clinic software we grade, compared
- Carepatron Insider's GuidePractice management with a free plan, AI scribe and telehealth2.6 GPA
- Zanda Insider's GuideBrowser-based practice software for allied health and therapy clinics2.6 GPA
- Cliniko Insider's GuidePractice management for allied health clinics, priced by practitioners2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what SimplePractice’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. SimplePractice is a trademark of its owner, and this guide is not made, paid for or approved by SimplePractice, LLC. Prices and plans change: check simplepractice.com before you buy.