Superwhisper refund policy
Superwhisper's longest stated refund window is 30 days, and you cancel in your own settings.
Superwhisper refunds and cancellation
Excellent · checked Oct 18, 2026
Thirty days to change your mind on every individual plan, monthly, yearly and the $249.99 lifetime licence alike, and you claim it back through a form without arguing with anyone. Cancelling is two clicks in the billing portal, and your modes, vocabulary and history sit on your own machine either way. The one real catch is that the window runs from your first purchase, so a renewal is not separately refundable.
- Refund window
- 30 days
- How you cancel
- Yourself, in settings
- Getting your money back
The refund policy gives a 30-day window from the date of first purchase, meaning the subscription start date or the lifetime purchase date, and says all sales are final after it. A purchase qualifies if it was made on superwhisper.com, has not already been refunded and the licence has not been terminated for breaking the terms. You fill in a form, confirm by an emailed link, and an eligible refund is automatic.
Stated on superwhisper.com- How to cancel Superwhisper
The billing docs say everything self-serve lives in the billing portal at superwhisper.com/billing: you sign in with the email on the account and choose Cancel subscription. A subscription bought in the iOS App Store or on Google Play is cancelled in that store instead, and Superwhisper says it cannot see or change those. An Enterprise trial is cancelled by the organisation's admin in the Enterprise dashboard.
- Open the billing portal at superwhisper.com/billing and sign in with the email on your account
- Choose Cancel subscription
- Keep using Pro until the end of the current billing period, after which the account moves to Free
- To ask for a refund as well, open the refund request form and enter the purchase email
- Confirm the refund from the link Superwhisper emails you
- What you keep afterwards
Pro features run to the end of the period you paid for, then the account drops to Free. The docs say custom modes, vocabulary and history stay on your device and are waiting if you subscribe again. Cancelling does not close the account: a separate page says deleting it means writing in, after which the email address is obfuscated within 30 days and anonymised billing records are kept for tax law.
Stated on superwhisper.com- Renewals
Subscriptions renew until cancelled, and the refund policy says that because the 30 days run from the first purchase, renewal charges are not separately refundable: it tells you to cancel before the renewal date if you do not want it. No reminder before a renewal is mentioned.
Stated on superwhisper.com
In your favour
- Thirty days on every individual plan, monthly and yearly and the lifetime licence too.
- The refund is a form and a confirmation link, with no case to argue and no reason required.
- You cancel yourself in the billing portal, and Pro runs to the end of the period you paid for.
- Your modes, vocabulary and history live on your own machine, so cancelling does not take them.
Watch out for
- The 30 days run from your first purchase, so a renewal you forgot about is not refundable.
- Buy it in the App Store or on Google Play and the refund is theirs to decide, not Superwhisper's.
- A licence terminated for breaking the terms gets no refund, lifetime licences included.
- Deleting the account is not self-serve: you write in, and it can take up to 30 days.
Getting help from Superwhisper
Ordinary · checked Oct 18, 2026
One address to write to, a tidy documentation site and a Discord the team runs. That is a reasonable set for a small app, but nowhere does Superwhisper say when anyone is at the desk or how quickly you can expect an answer, and free users are not promised anything different from Pro ones. No stated hours and no stated reply time puts it at a C.
Ways to get help
Email
The troubleshooting page tells you to write to the support address with your platform, app version and what you expected to happen if your problem is not among the listed guides. The same address handles invoices, discount requests and declined refunds.
Stated on superwhisper.comAccount manager
Enterprise customers are told to contact their account manager, or a separate enterprise address, for refunds and for deleting a whole organisation. No account manager is offered on the individual plans.
Stated on superwhisper.comHelp centre
The documentation site covers getting started on each platform, modes, models, billing, security and a troubleshooting section, and is open to anyone without an account.
Stated on superwhisper.comCommunity or forum
A Discord server linked from the footer of the website and the docs. The community page points people there to share integrations and workflows they have built.
Stated on discord.gg
Not listed on Superwhisper’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
Its pages do not say.
- What depends on your plan
The plans page says every plan includes the same features and only the billing differs, and lists no priority support on any of them. The only difference the pages state is Enterprise, where refunds are not self-serve and you go through an account manager instead.
Stated on superwhisper.com
In your favour
- Anyone can write in, free users included, and the docs tell you exactly what to put in the message.
- The documentation is thorough and has its own troubleshooting section.
- There is a Discord linked from the maker's own site, not just a mailbox.
Watch out for
- No page says when the team works or how fast it aims to reply.
- There is no live chat and no phone number anywhere on the site.
- Paying for Pro buys no priority: the plans page says only the billing differs.
- Anything to do with App Store or Google Play billing is out of Superwhisper's hands.
What these two grades rest on. Read on 18 October 2026: Superwhisper's refund policy, its billing docs on plans and managing a subscription, the account and data deletion page, the troubleshooting page, the documentation home and the community page, plus the Discord linked from the site. Nobody here cancelled a plan, asked for a refund or contacted its support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Superwhisper refund and cancellation questions
Does Superwhisper give refunds?
The refund policy gives a 30-day window from the date of first purchase, meaning the subscription start date or the lifetime purchase date, and says all sales are final after it. A purchase qualifies if it was made on superwhisper.com, has not already been refunded and the licence has not been terminated for breaking the terms. You fill in a form, confirm by an emailed link, and an eligible refund is automatic. This is Superwhisper's own policy, as read on Oct 18, 2026.
How do I cancel Superwhisper?
The billing docs say everything self-serve lives in the billing portal at superwhisper.com/billing: you sign in with the email on the account and choose Cancel subscription. A subscription bought in the iOS App Store or on Google Play is cancelled in that store instead, and Superwhisper says it cannot see or change those. An Enterprise trial is cancelled by the organisation's admin in the Enterprise dashboard. The steps its help page gives: 1. Open the billing portal at superwhisper.com/billing and sign in with the email on your account. 2. Choose Cancel subscription. 3. Keep using Pro until the end of the current billing period, after which the account moves to Free. 4. To ask for a refund as well, open the refund request form and enter the purchase email. 5. Confirm the refund from the link Superwhisper emails you.
What happens to my data if I cancel Superwhisper?
Pro features run to the end of the period you paid for, then the account drops to Free. The docs say custom modes, vocabulary and history stay on your device and are waiting if you subscribe again. Cancelling does not close the account: a separate page says deleting it means writing in, after which the email address is obfuscated within 30 days and anonymised billing records are kept for tax law.
How do I contact Superwhisper support?
Superwhisper's pages list these ways to get help: email, account manager, help centre and community or forum. No live chat or phone was listed, as read on Oct 18, 2026.
Does Superwhisper renew automatically?
Subscriptions renew until cancelled, and the refund policy says that because the 30 days run from the first purchase, renewal charges are not separately refundable: it tells you to cancel before the renewal date if you do not want it. No reminder before a renewal is mentioned.
Can I try Superwhisper before paying?
Yes. New users get 3,000 words of access to all Pro features, then the app falls back to the Free plan. Trying first is the surest way to avoid needing a refund.
Before paying for a year, check what Superwhisper costs month to month on its pricing page. We read these policies; we haven’t asked Superwhisper for a refund or contacted its support.
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