The Sync.com Insider’s Guide
Everything we know about Sync.com in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Sync.com
The Insider’s Guide
End-to-end encrypted cloud storage and file sharing for teams
Every plan, grade, refund rule and rival among file storage and sync services, read from Sync.com’s own pages.
Made by Sync.com, Inc. · checked Oct 5, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Sync.com’s own pages, its app-store listings and our grades. Every fact in it is on Sync.com’s page too, where it is kept up to date. Checked Oct 5, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 2 of the 17 other file storage and sync services we grade
Sync.com is a cloud storage and file sharing service that encrypts files end to end, so that only the account holder can read them. It combines backup and sync apps with link sharing controls, file requests and long file history. Plans cover individuals and teams, with compliance for HIPAA, GDPR and PIPEDA listed across them, and a free account offers 5 GB.
To get you started, here are 9 things to know about Sync.com, taken from its own pages and our grades.
- 1
Best for encrypted file sharing for small teams
Sync.com encrypts your files end to end on every plan, keeps file history for up to 365 days, and puts passwords, expiry dates and download limits on shared links.
- 2
Paid plans start at $6 a month for each person
As its pricing page puts it: $6 per user / month, billed annually (3-user minimum).
- 3
There is a free plan
Free account with 5 GB of storage.
- 4
It runs on 5 platforms
Web, Windows, macOS, iOS and Android.
- 5
End-to-end encryption
Files are stored end-to-end encrypted on every plan. Sync states that only the account holder has access to them and that the company cannot see them.
- 6
File history and recovery
Previous and deleted versions of a file can be previewed and restored for 90, 180 or 365 days, depending on the plan.
- 7
Advanced share controls
Shared links can be read-only or preview-only and can carry passwords, expiry dates and download limits, with notifications when a file is viewed.
- 8
A 2.4 GPA, above 2 of 17
That is against the other file storage and sync services we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Sync.com you would be making files kept in step across devices without losing one. That is not a weekend's work, with an AI app builder or without one.
Sync.com at a glance
- Pricing
- Free plan, from $6 per user / month, billed annually (3-user minimum)
- Free plan
- Yes
- Free trial
- 30-day free trial, plus a 30-day money-back guarantee
- Runs on
- Web, macOS, Windows, iOS, Android
- Made by
- Sync.com, Inc., since 2011
- Category
- File Storage & Sync
- Our grade
- 2.4 GPA, fair
- Store rating
- 4.2 on the App Store, 819 ratings
The report card
Best for encrypted file sharing for small teams
Sync.com encrypts your files end to end on every plan, keeps file history for up to 365 days, and puts passwords, expiry dates and download limits on shared links. The 50% off lasts one year before plans renew at full price, one person pays $12 a month for 1 TB, team plans need 3 users, and there's no Linux app.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Teams 1TB is $6 a user a month billed annually, which is ordinary money for this category, middle $5, but it needs 3 users, so $18 a month minimum. On your own, Personal 1TB is $12, past the $9.99 where the dearest tenth starts. And the 50% off covers year one only. |
| Free plan and trial | C | A free account with 5 GB, which is a few phone videos and then you're done. The better look is the 30-day free trial of a paid plan, with a 30-day money-back guarantee behind it. |
| Features | B | It covers the job: end-to-end encryption on every plan, old and deleted versions kept for 90 to 365 days, links with passwords, expiry dates and download limits, file requests, team folders and an admin console, with CloudFiles putting files on demand in Explorer or Finder. |
| Ease of use | C | 4.15 from about 820 App Store ratings, well behind the 4.6 and up that the big names in this category manage, and enough ratings for that to mean something. |
| Platforms and integrations | B | Web, Windows, Mac, iPhone and Android, which covers most people, but no Linux app is mentioned. The other end is nearly bare: Microsoft Office 365 is the only integration listed and there's no API on record. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Sync.com is for
- Fits if your team needs encrypted storage that lists HIPAA, GDPR and PIPEDA compliance
- Works for people who send client files and want passwords, expiry dates and download limits on the links
Who it is not for
- Tight if you're staying free, because the account stops at 5 GB
- Pricey if it's just you, at $12 a month billed annually for 1 TB
- Skip it if you're on Linux, as no Linux app is mentioned
- Watch out: the advertised 50% off covers the first year only, then plans renew at the regular price
- Watch out: team plans need at least 3 users, Enterprise starts at 100, and Office 365 is the only integration listed
Good to know
Good for
- Teams that need encrypted storage with HIPAA, GDPR and PIPEDA compliance
- Sharing client files with passwords, expiry dates and download limits
- People who want file history of up to 365 days
Worth knowing
- The free account is limited to 5 GB.
- Advertised prices are 50% off for the first year only; plans then renew at the regular prices listed here.
- Team plans require at least 3 users. Teams 10TB costs $15 per user / month billed annually, and Enterprise starts at 100 users.
- Access is listed for Windows, Mac, iOS, Android and web browsers; no Linux app is mentioned.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$6
A month to start, for each person. There is a free plan too
Sync.com has a free plan. Paid plans start at $6 per user / month, billed annually (3-user minimum).
Free
$0
5 GB of secure storage on a free account.
Personal 1TB
$12
per month, billed annually ($16 billed monthly)
1 TB of storage for one user, with advanced sharing and 90-day file history.
Solo 5TB
$28
per month, billed annually ($32 billed monthly)
5 TB of storage for one user, with custom branding and 180-day file history.
Personal Unlimited
$45
per month, billed annually ($54 billed monthly)
Unlimited storage for one user with 365-day file recovery. Upload speed management may apply beyond 10 TB.
Teams 1TB
$6
per user / month, billed annually ($8 billed monthly)
1 TB per user with an administrator account and 180-day file history. 3-user minimum.
Teams 2TB
$9
per user / month, billed annually ($12 billed monthly)
2 TB per user with custom branding, role-based access control and admin delegation. 3-user minimum.
The free plan
Free account with 5 GB of storage.
Trying it first
30-day free trial, plus a 30-day money-back guarantee
Read from sync.com on Oct 5, 2026.
Ways to pay less
Annual discount
Save up to 25% with annual billing
The pricing pages state a saving of up to 25% for annual billing. Personal 1TB is $12 a month billed annually against $16 billed monthly.
Stated on sync.comOther savings
50% off the first year
Both pricing pages advertise 50% off for one year on individual and team plans. The promotional price applies to the first year, after which plans renew at the regular price.
Stated on sync.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
5
Places it runs: Web, macOS, Windows, iOS and Android
End-to-end encrypted cloud storage and file sharing for teams. Here is what it does, as its own site describes it, and what it covers: end-to-end encrypted, file sync, file sharing.
Web, Windows, Mac, iPhone and Android, which covers most people, but no Linux app is mentioned.
- End-to-end encryption
- Files are stored end-to-end encrypted on every plan. Sync states that only the account holder has access to them and that the company cannot see them.
- File history and recovery
- Previous and deleted versions of a file can be previewed and restored for 90, 180 or 365 days, depending on the plan.
- Advanced share controls
- Shared links can be read-only or preview-only and can carry passwords, expiry dates and download limits, with notifications when a file is viewed.
- CloudFiles and Vault
- CloudFiles provides files-on-demand inside Windows File Explorer and Mac Finder, and Vault archives files in the cloud only to free up local space.
- File requests and team folders
- Request files from several people without showing them what others sent, and collaborate with internal and external users in shared team folders.
- Team administration
- Team plans add a multi-user admin console and centralized billing. Teams 2TB and Teams 10TB add role-based access control and admin delegation.
Where it runs
- Web
- macOS
- Windows
- iOS
- Android
What it works with
- Microsoft Office 365
Sync.com is made by Sync.com, Inc., and has been around since 2011.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
2/17
Other file storage and sync services it is graded above
Sync.com's GPA of 2.4 is higher than 2 of the 17 other file storage and sync services we grade, and level with 1.
It stands best on features (B, above 7 of 17) and worst on free plan and trial (C, above 0).
Its paid plans start at $6 a month for each person, against a middle price of $4.17 for the category: 11 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 9 tools score higher and cost less.
Each grade against the category
Every bar is all 18 file storage and sync services we grade, cut by the letter each got. Sync.com’s own letter is outlined.
- CValue for moneyAbove 5 of 17
- CFree plan and trialAbove 0 of 17
- BFeaturesAbove 7 of 17
- CEase of useAbove 2 of 17
- BPlatforms and integrationsAbove 2 of 17
Price against what you get
Each dot is one of 18 file storage and sync services. Further left costs less; higher up scores better on features, ease of use and platforms. Sync.com is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Sync.com you would be making files kept in step across devices without losing one. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 14 of the 17 other file storage and sync services grade higher. It costs $72 a year.
What you could not
- Files kept in step across devices without losing one.
- Storing and serving files for other people.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- End-to-end encryption done properly.
- What a company asks for before it lets staff use something: HIPAA and roles and permissions.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Sync.com’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Tresorit, Proton Drive, Dropbox, Box and pCloud
The 5 tools Sync.com is most often weighed against, with where each one differs from it.
- 2.4GPA
Tresorit
Free plan · from $4.75/mo
End-to-end encrypted file storage and sharing for businesses.
- Only Tresorit lists a Linux app.
- 2.6GPA
Proton Drive
Free plan · from $3.99/mo
End-to-end encrypted cloud storage from the maker of Proton Mail.
- Proton Drive is open source, according to its own site.
- Proton Drive also covers documents and spreadsheets.
- 2.8GPA
Dropbox
Free plan · from $9.99/mo
Cloud storage and file sync with transfer and signing tools.
- Only Dropbox lists a Linux app.
- Sync.com is end-to-end encrypted, according to its own site.
- Dropbox also covers documents.
- 2.8GPA
Box
Free plan · from $5/mo
Business content storage with e-signatures, workflows and AI.
- Sync.com is end-to-end encrypted, according to its own site.
- Box also covers workflow automation.
- 2.6GPA
pCloud
Free plan · from $4.99/mo
Swiss cloud storage sold by subscription or one-time payment.
- Only pCloud lists a Linux app.
- Only pCloud lists a browser extension.
- Sync.com is end-to-end encrypted, according to its own site.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
15
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Sync.com free?
Sync.com has a free plan. Free account with 5 GB of storage.
How much does Sync.com cost?
Sync.com lists 6 plans. Free: $0.
What platforms does Sync.com work on?
Sync.com is available on Web, Windows, macOS, iOS and Android.
Does Sync.com offer any discounts?
Sync.com publicly lists the following: Save up to 25% with annual billing; 50% off the first year.
How is Sync.com rated?
Sync.com's iPhone and iPad app averages 4.2 out of 5 from 819 ratings on the App Store in the United States, as read on Oct 6, 2026.
Does Sync.com have a Linux app?
No Linux app was listed when its pages were read on Oct 5, 2026. Sync.com is listed for Web, Windows, macOS, iOS and Android.
Is Sync.com open source?
Sync.com is not described as open source on its own site, as read on Oct 5, 2026.
Is Sync.com end-to-end encrypted?
Sync.com describes itself as end-to-end encrypted on its own site. Nobody here has audited that.
What does Sync.com integrate with?
Sync.com's listing names Microsoft Office 365. A listing names up to eight integrations, so it may connect to more.
Does Sync.com have a free trial?
Yes. 30-day free trial, plus a 30-day money-back guarantee.
Who makes Sync.com?
Sync.com is made by Sync.com, Inc. It dates from 2011.
What are the alternatives to Sync.com?
The closest alternatives to Sync.com in our directory are Tresorit, Proton Drive, Dropbox, Box and pCloud.
How does Sync.com compare with other file storage and sync services?
Sync.com's GPA of 2.4 is higher than 2 of the 17 other file storage and sync services we grade, and level with 1.
Is Sync.com good value for money?
ToolGPA grades Sync.com C for value for money. Its paid plans start at $6 a month for each person, against a middle price of $4.17 for the category: 11 of the 16 others that charge start lower.
Could I make my own version of Sync.com?
To replace Sync.com you would be making files kept in step across devices without losing one.
Where this guide comes from
The prices, plans, platforms and features were read from Sync.com’s own pages on Oct 5, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Sync.com's own pages on 5 October 2026, and its App Store rating. Also tested with a demo account on 2026-09-17.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Sync.com, Inc. Prices change, so check sync.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Sync.com, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/sync-com
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Sync.com: The Insider's Guide", checked Oct 5, 2026. https://toolgpa.com/tools/sync-com
Know someone choosing between file storage and sync services?
Send them this guide: toolgpa.com/tools/sync-com/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded file storage and sync services after Sync.com, each with an Insider's Guide of its own.
- File Storage & Sync Insider's GuideEvery one of the 18 file storage and sync services we grade, compared
- Google Drive Insider's GuideCloud storage tied to Google Docs, Gmail and Photos3.6 GPA
- Filen Insider's GuideEnd-to-end encrypted cloud storage from Germany with open source apps3.4 GPA
- Microsoft OneDrive Insider's GuideMicrosoft's cloud storage, bundled with Microsoft 365 plans3.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Sync.com’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Sync.com is a trademark of its owner, and this guide is not made, paid for or approved by Sync.com, Inc. Prices and plans change: check sync.com before you buy.